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“Don't stay here!”
Review of Hotel Fiesta

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Hotel Fiesta
Ranked #6 of 21 Hotels in Puerto Ayora
Certificate of Excellence
Reviewed 7 May 2014

We booked a room with a view and ended up with a room in the corner facing a wall. The air conditioning kept failing and the bathroom stunk horrible. Luckly there was a public toilet near the restaurant which we used instead. Our room, number 21, was next to some kind of 24 hour generator/fridge/pump which kept us awake all night. I understand that some people may have a completely different opinion depending on the room they were allocated, but this room and others near by were practically uninhabitable. We checked out after 2 days and went to stay at the Pelican Bay Inn, 10 dollars per room cheaper and a much better bet, see my review of this hotel.

Room Tip: Don't leave it to chance book another hotel
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  • Stayed: April 2014, travelled as a couple
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1  Thank down2earthgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelfiestagps, Propietario at Hotel Fiesta, responded to this reviewResponded 12 May 2014
Google Translation

Estimada señor:

Lamentamos el inconveniente ocurrido durante su estadía en nuestro hotel, su comentario nos servirá para evitar situaciones similares en el futuro.

Nuestro objetivo está dirigido a que los pasajeros que llegan a nuestro hotel se lleven el mejor recuerdo de Galápagos.

Atentamente,

ROSSANA HERRERA
GERENTE PROPIETARIA

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86 - 92 of 317 reviews

Reviewed 3 May 2014

My daughter (11yrs) and I stayed in Galapagos for a month. This was our landing spot, if you will. They were so great to work with the whole month. Our first day was the tsunami alert from the 8.2 earthquake in Chile. The hotel was evacuated and we were transported to higher ground in a very nice tour bus for 6 hours. They stored our luggage for us as we travelled to the other islands. (only take a small, carry-on size, bag on the water taxis) They kept my GF food in their refrigerator, helped us by referring and reserving our stay on Isabela Island at Casita de la Playa, assisted us on suggested tours, etc. However, the most important point is their friendly, accommodating staff. My daughter was hospitalized on another island which forced us to stay extra days and not return for our scheduled date. They were so kind in working with us as it delayed our return four days. My daughter's health came first, not their reservation policies. What more can you ask for in a hotel? Well, the breakfast was nice, the beds comfy, the pool and large patio area are wonderful with a small bar and nice music. It was a nice mix in ages and cultures. We would recommend them to any traveler:)

Room Tip: They have many different types of rooms to fit your personal needs and budget. We stayed in the pri...
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  • Stayed: April 2014, travelled with family
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Thank Lauren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelfiestagps, Propietario at Hotel Fiesta, responded to this reviewResponded 5 May 2014
Google Translation

Estimada Sra. Lauren:

Muchas gracias por sus agradables palabras. Nos complace mucho saber que disfrutó de su estancia en nuestro hotel.

Es muy reconfortante para nosotros saber que formarmos parte de su inolvidable visita a Galápagos.

Le deseamos que usted y su dulce niña, sigan disfrutando de su viaje.

Atentamente,

ROSSANA HERRERA
GERENTE

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Reviewed 17 March 2014

We were here 5 nights...and it was around $90. with all taxes (remember tax is 22% in Ecuador) We found the front desk to be very friendly and helpful. The pool is HUGE...and refreshing in this heat...its a must. We walked to every hotel in town that had a pool and checked them out. Believe me..this is the best for the money. We got a slight discount for staying 5 nights. Self serve coffee and water bottle refills are a real plus. It is right on the boardwalk of Ninfas Lagoon, easy walk to Torguga Bay...and off the road enough that you don't hear all the trucks. We stayed in both a nice cabana...and a room...found the room big enough, good airconditioning and hot water. Breakfasts are the same all over. Well worth the price.. The pool is worth every penny in the heat...just jump in...any time...so refreshing.

Room Tip: Ask for a cabana
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  • Stayed: March 2014, travelled with family
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1  Thank wmef4d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelfiestagps, Propietario at Hotel Fiesta, responded to this reviewResponded 21 March 2014
Google Translation

Estimados huéspedes: Le agradecemos su positivo y favorable comentario sobre el hotel; gracias por mencionar la muy buena ubicación así como la importancia de nuestra piscina. La descripción precisa de nuestro hotel, tanto de las instalaciones como del servicio y precio, nos complace mucho y les agradecemos; ya que este análisis será de utilidad para muchos otros viajeros y seguidores de trip advisor que decidan venir a Galápagos y al Hotel Fiesta. Nos complace que hayan disfrutado su estadía a plenitud.
Saludos cordiales,
ROSSANA HERRERA
GENERAL MANAGER

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Reviewed 6 March 2014

We stayed here twice and liked this hotel very much because of the good location (10 minutes walk from the pier), good beds, cable tv, good wifi and a real swimmingpool (not a big bathtub as in other hotels) with nice surroundings. You should choose this hotel if you stay in Puerto Ayora for a couple of days and you want to take it easy. Leaving part of our luggage there for 8 days was no problem at all.

Stayed: February 2014, travelled as a couple
Thank patrick d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

Not wanting to stay at a hostel or a super luxury hotel, there are not many choices in Puerto Ayora. This is how we landed on staying at the Hotel Fiesta. Their website photos lead you to believe it will be much nicer than it actually is in person. It would seem that they are in the middle of some construction, though no work was being done during our 5 day stay at the hotel.

The room was pretty bare bones. It was clean, however there should have been some warning that they do not give any shampoo or soap as it would have been something to bring from home. The beds are extremely firm.

The staff was helpful, but its important to know that there is no sort of concierge. They do what they can, but you are really on your own to organize your own day trips. This can easily be done by walking into down, and asking around at the various dive shops.

  • Stayed: October 2013, travelled with friends
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Thank Mariemarblehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Stayed here for 4nights over Christmas. Very welcoming staff and was close to the Main Street and port. Nice quiet area. Room was small and basic . Bathroom a little dated. A mini fridge would have been welcome.
There was a safe and a hair dryer. Pool and gardens were lovely. Pool was clean and very refreshing after a hot busy day.
Wifi was poor and intermittent. Breakfast was ok. They served to the table and everyone got the same. No choices offered. It was ok but a buffet choice would have been preferred.
Laundry service available which was fast and fairly priced.
Nice place to stay in Santa Cruz.

  • Stayed: December 2013, travelled with friends
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Thank pinkie30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013

Our trip was good. It was a five day trip to the Galapagos and we were so excited. When we got to our hotel we had the worst experience, the hotel manager told us that they just had one room ready for us (we rented two rooms two weeks ago) they said that the other room wasn't ready for us. They preferred to give us the money back and kick us out of the hotel before giving us a solution. After arguing with the manager that by the way she was the owner that gave us two small rooms for one day and the next four days they were gonna change us to other rooms, I asked her why don't you give us those rooms for the entire week and she said is because they are waiting for other people to come, I felt really bad and discriminated. They changed us to the other rooms. One was extremely small and the other one was ugly and had no wifi maybe because they told me that that room they don't use it for the guest. We decide to stay in the hotel because we didn't want to waste one day of our trip looking for another hotel. Ether way we wasted lot of time for that incident.
the hotel looks is good, the pool is small but quiet, nice and they have a ping pong and pool table, nice breakfast, small but clean rooms.
After that incident we decide to forget it and enjoy our trip. We had a wonderful time in Galapagos, Las Grietas, tortuga bay were for us the best places to go. Remember you have to walk a lot to get to those places. Diving was so great, the food was good nothing fancy, the people in the town were very friendly and you don't have to worry about criminal activity or anything about that. I am definitely going back to Galapagos but i am never gonna stay in Hotel Fiesta.

Room Tip: If you're looking for a large comfortable room, equipped with a refrigerator and a big TV, look...
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  • Stayed: November 2013, travelled with family
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1  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelfiestagps, Propietario at Hotel Fiesta, responded to this reviewResponded 11 December 2013
Google Translation

Estimado cliente: Agradecemos sinceramente sus comentarios que nos ayudan a mejorar nuestro servicio. Por la presente me gustaría contestarle: 1) De acuerdo a los correos enviados por la titular de la reserva, ella habla con la persona encargada en el momento del hotel, la misma que le comenta que nosotros estamos llenos para las fechas solicitadas y que solo disponemos de 1 habitación que es para el uso del personal administrativo que trabaja en el hotel; la otra habitación es una habitación doble (para dos personas) que Ustedes reservan con cama adicional; NO una habitación triple; a lo cual Ustedes insisten y aceptan las condiciones de las mismas. 2. Al llegar al hotel nosotros con la premisa de que ustedes disfrutaran de su visita, nuestro personal le gestionó la estadía en un hotel muy cercano al nuestro con igualdad de tarifas. Un hotel con habitaciones amplias y confortables. Usted “insistió en quedarse en nuestro hotel”. 3. Adicionalmente, es importante señalar que para aplacar la “incomodidad” por Ustedes aceptada, el hotel les otorgó una tarifa muy, pero muy debajo de nuestras tarifas normales. Sinceramente lamentamos los inconvenientes durante su estancia, pero valoramos mucho su opinión, esto nos ayudará a mejorar y evitar situaciones similares en el futuro. Saludos cordiales, Rossana Herrera, Hotel Fiesta

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Additional Information about Hotel Fiesta

Address: Moises Brito y Juan Montalvo, Puerto Ayora 200350, Ecuador
Region: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 21 Hotels in Puerto Ayora
Price Range: £92 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fiesta 3*
Number of rooms: 33
Official Description (provided by the hotel):
The Galapagos Fiesta Hotel, located in the ecological neighborhood of Puerto Ayora ​, adjacent to the beautiful lagoon of the Nymphs, spacious and comfortable for its great infrastructure, and large green spaces​We have 33 rooms of which 6 of them are beautiful family villas for up to 5 people in two interconnected environments. All rooms feature the following amenities: air conditioning, private bathroom, hot-cold water, cable tv, wi-fi ​. Besides the spacious recreation areas like the pool, game room will make your stay a pleasant one.​We must not forget the island delicacies prepared by our expert che​f in the Fiesta​ ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​restaurant can be enjoy.​Check the warmth feel to stay in one of the most renowned hotels in Puerto Ayora, feel the personalized attention of our highly trained staff.​Fiesta Hotel a place were the magic flows in the air.Were the Hand Made Hospitality begins ...​ ... more   less 
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Also Known As:
Hotel Fiesta Galapagos Islands/Puerto Ayora, Santa Cruz

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