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“Perfect spot, lovely staff, excellent” 4 of 5 bubbles
Review of Angermeyer Waterfront Inn

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Angermeyer Waterfront Inn
Ranked #3 of 20 Hotels in Puerto Ayora
Certificate of Excellence
The Hague, The Netherlands
1 review
“Perfect spot, lovely staff, excellent”
4 of 5 bubbles Reviewed 26 September 2010

We have spent a full week in the Hotel. Every morning we would would leave at 7.00 to go scuba diving. The extremely friendly staff would come in extra early to prepare a wonderful breakfast for us, that we would eat while overlooking the Puerto Ayora bay. Fantastic!
The rooms had just been fixed up and are relatively small but lovely.
All in all a very nice hotel, with a friendly and very helpful staff that have made our stay everything that we could have expected of the magical place of the Galapagos. Highly recommended!

  • Stayed September 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BaMi_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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331 reviews from our community

Traveller rating
    229
    78
    17
    4
    3
See reviews for
89
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
California
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 8 August 2010

This is truly a beautiful hotel - it was clean, comfortable, and had amazing views. I stayed as part of an organized tour, so I'm not sure about the value, but the reason I'm not giving it a higher rating is because I do question whether it is ecologically friendly and if it fits in a national park. This is more like a European hotel, and while it would be great anywhere else in the world, I didn't feel like I was in the Galapagos...

  • Stayed July 2010
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank katastrophe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danville, Kentucky
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 13 July 2010

Our stay at the Angermeyer Waterfront Inn was wonderful. The location, food, rooms and staff were amazing. Our rooms were large and had balconies with Great views, looking over the Bay with beautiful boats .Service was wonderful, and the staff were very attentive. Breakfast was delicious overlooking the water.

  • Stayed July 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fredkix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lacombe, Canada
1 review
5 of 5 bubbles Reviewed 25 April 2010

My wife and I recently stayed at the Waterfront Iinn and were very impressed with the entire experience. We were told there could be some construction occurring during our stay and so were prepared for that. The inconvenience was minimal if at all. Change is often necessary and can never take place without a ripple or two. Definitely not an issue for us andunderstand that construction is complete. We got to know Teppy and Elsie fairly well during our week stay and were impressed by their attention to detail concerning even the littlest things. They've really redefined the words cleanliness and service. My wife and I have traveled to many places for business and pleasure and have fallen in love with the Galapagos. We'll be booking at the Waterfront Inn next year and will be bringing friends.

  • Stayed April 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Johnstone43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
coeur d'Alene
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 8 April 2010

We came to this hotel through a tour arrangement and was placed in a room that was much inferior quality (with red ant infestation and a toilet 2-ft away from the bedpost) than our groupmates because the occupants of the assigned room decided to extend their stay. We did not like the arrangement but still took the room because the management said they had no other rooms. On top of this aggravation, that evening when our group of 5 adults asked for a bottle of wine instead of 5 individual glasses, they began calculating the cost. After their mess-up with our room, I thought they would actually offer the wine complimentary.

When we realized that they were not sorry for the inconvenience they caused to us, but in fact were oblivious, we complained about our room. The lady that assisted Teppy (the owner) told us that this was what we got for the price we paid and the previously arranged room was an upgrade not the room we could have normally gotten with what the Travel Ecuador pays them! She continued to add that they would move us to a better room, which was an upgrade without extra charge so we should be thankful. When I did not show appreciation, she told me that they had a choice, not us, not to move us. Upon my mentioning about writing our experience at the Tripadvisor, she recommended that I should take it to the Travel Ecuador not to the Tripadvisor. While we were leaving for the day, Teppy assured that they would move us to a better room. I said it would not matter because the damage was already done. After we returned from our excursion, we found that they moved us to a nice room with an incredible view.

Even though later they tried to make up for their ignorance, we still can't get over their audacity to treat a customer this way. If they treated us respectfully, we would have been more understanding and tolerant of the circumstances. If they cannot make their customers feel comfortable, they should not be in a hospitality business.

Prior to our arrival at the Santa Cruz, we spent time in San Cristobal, where we camped and Isabela, where we stayed in a hotel that was definitely not a 5-star accommodation and had a few species of creepy crawlies in the room. However, at every place we stayed, the hotel staff and locals were truly genuine and helpful trying accommodate our requests with their limited resources. We felt very welcomed.

Other than untactful management, the hotel itself was good quality and clean, but there was nothing special about it that was authentic. If you are there to experience ethnic culture, nature and are ecologically conscientious, this is not the right hotel. The hotel and the food was more European than Galapagian/Ecuadorian. Even the Galapagian staff did not act relaxed. We did not feel the same authenticity that we felt at the other places.

  • Stayed April 2010
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank AZT_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiburon, CA
Level Contributor
173 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 bubbles Reviewed 28 December 2009

Angermeyer was our favorite hotel in the Galapagos (we stayed in two others). It has a very scenic and romantic location right on the waterfront. The rooms were nice and the owner asked us to let us know if the construction noise ever bothered us (we were out on snorkeling trips during the day, so it was not a problem). The construction of the new wing should be finished by the time this review is posted, although Teppy decided to postpone the swimming pool as all the work building the new rooms has left him exhausted and cash-strapped. Breakfasts are a treat and our room was very pleasant with a balcony with a table overlooking the harbor.

  • Stayed December 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ankiandlarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
1 review
4 of 5 bubbles Reviewed 11 November 2009

We had a five night stay as part of our honeymoon at this hotel. We loved the location - Teppi and Elsie were great company. As many other people have mentioned the breakfast is fantastic. There is so much food that it is actually a little bit intimidating.

What we weren't told before staying was that there is currently a lot of construction noise which starts soon after seven and continues for most of the day. During our stay a patio / pathway was being re-laid so the bricks were being cut with power tools. A very large extension is being built as part of the hotel (I fear that this will ruin the intimate nature of the current b and b setup) - this work will be ongoing until Christmas (they have bookings so need to get it finished). In the bay is a very large and beautiful but decayed boat which is being renovated by the hotel owners and this also provides more unwelcome noise.

This said we had a wonderful stay and were given a complementary room upgrade with lovely views. I am left feeling a little cheated that we weren't told about the scheduled building noise - especially as it was our honeymoon. I would recommend but be aware of the building works.

Because of the huge credit card surcharge it is possibly advisable to pay cash.

  • Stayed November 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DanGreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Angermeyer Waterfront Inn

Property: Angermeyer Waterfront Inn
Address: Barrio Punta Estrada, Puerto Ayora 200350, Ecuador
Phone Number:
Region: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #3 of 20 Hotels in Puerto Ayora
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Angermeyer Waterfront Inn 3*
Number of rooms: 16
Official Description (provided by the hotel):
When visiting the Galapagos islands, you will want to experience the special “Galapagos spirit” – and there is no better place to do that than here in our exclusive waterfront location. Using materials such as lava rocks and drift wood, we have created a unique atmosphere and the feeling of being close to nature. We are situated right on the waterfront in the area known as “Punta Estrada”, where we offer beautiful and relaxed surroundings for your dream holiday – on a piece of Galapagos history. Placed across the bay from Puerto Ayora, the hotel’s location ensures total privacy and undisturbed quiet. If you want to go to town, water taxis will take you to and from our private pier, 24 hours a day. Enjoy the sun on the terrace, a drink in our cozy cafe, have lunch or dinner on the waterfront deck, experience a beautiful Galapagos sunset and feel the enchantment of these unique islands together with family and friends. Our main aim is to make your stay one that you will always remember. We look forward to welcoming you at the ANGERMEYER WATERFRONT INN. ... more   less 
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Also Known As:
Angermeyer Waterfront Hotel Puerto Ayora
Angermeyer Waterfront Inn Galapagos Islands/Puerto Ayora, Santa Cruz

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