We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Galapagos Islands Hotel
Nearby Hotels
Hotel Fiesta(Puerto Ayora)
US$125
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Silberstein(Puerto Ayora)
US$292
Hotwire.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$334
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
US$384
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$374
Travelocity
View Deal
Certificate of Excellence
  • Breakfast included
  • Restaurant
Semilla Verde Boutique Hotel(Puerto Ayora)
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Solymar(Puerto Ayora)
TripAdvisor
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Villa Laguna(Puerto Ayora)
TripAdvisor
View Deal
  • Free Wifi
  • Breakfast included
Hotel Pelican Bay(Puerto Ayora)
TripAdvisor
View Deal
  • Free Wifi
  • Breakfast included
Hotel Red Booby(Puerto Ayora)
TripAdvisor
View Deal
  • Breakfast included
  • Pool
Reviews (109)
Filter reviews
109 results
Traveller rating
28
35
24
19
3
Traveller type
Time of year
LanguageAll languages
More languages
28
35
24
19
3
See what travellers are saying:
Filter
Updating list...
23 - 28 of 109 reviews
Reviewed 21 October 2012

My wife and I were searching for a place to stay in this island with the following criterias in mind: walkable distance to the harbor, close to the main eats and near the Turtle Conservatory, had a free breakfast, and not too expensive daily lodging rates (compared to other top hotels in Sta. Cruz.) Casa Natura fit the bill for us and we ended up staying for 5 nights.

The staff they had were very friendly. We also recieved a free upgrade to a larger room. It was massive. They had king size beds and the mattresses were comfortable. It also had a shower and tub bathroom which was of very good size.

For what we had in mind we could not find any faults in this hotel and have no qualms in staying here again if given the chance.

  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank lgenec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2012

Rooms are very basic, almost like a semi-private room in a hostel. No bar or restaurant. Free breakfast is very nice. There is a small pool but it is not headed. No elevator. It's quite average. If they would add a restaurant, maybe a hot tub, and some amenities to the rooms, it would have potential. My balcony door (to a public balcony) broke a couple of times and my a/c did not work. And the bathroom had the poorest design I'd ever seen (the shower butted up against the sink so there was no where to stand at the sink because the shower curtain was in the way).

  • Stayed: September 2012, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AnnieInAlexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2012

I stayed there one night at the end of my cruise. The place is a bit far from the main strip in Puerto Ayora. Rooms are extremely spacious, new and with huge comfortable beds (in a single room I had two king size beds). Bathroom was also huge with a shower and bathtub. The hotel has a pleasant outside patio and a small swimming pool which, however was dirty when I stayed there so did not invite plunging in. Breakfast was a basic american breakfast, nothing to remember in your dreams nor nightmares. Overall the place is nice and after staying on a boat for a few days it is great to be able to sleep in such large and comfortable beds and have so much space in the room. Anywhere else in Ecuador you would pay half the price but unfortunately or fortunately you are in the Galapagos!

  • Stayed: June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Alter77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2012

I booked this hotel for 5 nights in May through EasytoBook and received confirmation email and booking number via email. The booking was paid for in full.
After a very long trip from Quito we arrived at Casa Natura and were told that there was NO BOOKING and no room for us at the inn, even though I showed them the confirmation email and amount already paid. They assured us that the amount would not be taken as there was no booking. Of course, we were a bit concerned, but quiickly walked out and down to the town itself and managed to get a room in the very satisfactory Solimar, right on the water.
It has now been 5 weeks since that incident, and I must say that EasytoBook have been very professional in following this up with Casa Natura. I have just been advised that they have finally managed to contact the hotel and get an agreement to refund the almost $1000 amount deducted from our travelmoney card. However, we have not yet received the refund.
We have travelled the world in the last 2 years booking everything on the internet and have never had a problem like this anywhere else.
Anyway, still waiting for the refund and it would seem that the Casa Natura management are less than FAIR DINKUM - an Australian term for being honest and true. Also watch the tour operators on the island, you must make comparisons or you could easily be ripped off.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Service
4  Thank pat m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 July 2012

Dear Sir

Good Morning

Regarding your review we must tell you that this reservation was nerver reported in our system.
That is a problem with expidia . We have not collected the money so please contact expidia for a refund.

We regret that this has happen and we are not liable for this inconvenience that has happen..

Pilar Velasquez
SALES MANAGER
CASA NATURA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2012

We stayed here 2 nights on the front end of our trip and 1 night on the back end. It was not as close to the center of town as we thought but a nice place. No problems with unclean rooms when we were there. The breakfast was great, the staff was very helpful and nice and while VERY loud, the airconditioning was very welcome.

  • Stayed: April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sheila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews