I picked Academy Bay based on the reviews I had read. I communicated with Alice who responded promptly to all my emails. I was travelling around the islands before diving and started to hear some stories about other dive companies (inc a guy staying at my hotel who had to spend a few days in the chamber and was really weak). I emailed Alice regarding my concerns and was relieved to hear that it was 1 DM to 4 divers !
The equipment was good. Everything was professional - the briefing, the food, the transport and the crew. I like that they do not pack the boats and limit it to 8 people. The people on the boat were good fun.
As I had a previous bad dive experience and I communicated my reservations to the DM - Oscar. I think this is a very important step that some divers are missing - if you do not feel confident. Diving in the Galapagos can be different from your other dives. Currents can be strong. I booked 2 days diving with Academy Bay.
I was the person who recommended the reviewer below and I also feel that it was a hassle to get cash out while on the island especially during weekends where the ATMS are all out of money. I did manage to pay by paypal but a credit card machine would be good I did get a CD with photos and Video clips. I viewed it in the dive shop with another person from the group.
Academy Bay may cost slightly more but if you value safety then go with these guys.