We had originally booked a downstairs room which opens into the courtyard. Upon arrival, Judy informed us that she had an upstairs room available with a view of the harbor and National Park (and a cost upgrade.) We are so glad we upgraded to the upstairs room. The room was bright and sunny with a balcony. There was always a nice breeze coming in from the harbor.
Judy could not have been more friendly or warm. She made sure we knew the details of our one-day excursion, called taxis for us when needed, and provided fresh fruit and beach towels for our day at Tortuga Bay.
If the room had better lighting for the evenings, and upgraded the linens and towels, I would be very happy to give it an excellent rating. While it isn't the same as a big US city luxury hotel, it was comfortable, in a nice location and meet our needs perfectly on Santa Cruz.More
- Free Wifi
- Breakfast included