Ok, stay was not much of a problem. Air con at this price IS good. But there was a consistent smell on the sheets and pillows which was not taken care of. Not to mention calling high prices when we ask about other rooms or tours. He also offered to change our flight and three days later he said(or, lied) that he has been to the office three times but it was so busy. He could have said 'Sorry I was busy, forgot' but he didn't. The real problem:do they KNOW how to keep a PROMISE? We booked two doubles before going to Isabela for three days and when we come back they show us a quadruple room! We've had these things too many times and complained, saying if we do not get two doubles we will move out. There was no owner at that time(and did not come back soon), only the 'employees' who did not give us a single apology. Rather, they just said over and over 'There isn't any doubles', did not listen to our complaints, just stared at their work doing nothing to solve the problem. No doubles?! Hello, we BOOKED it, the owner said OK, we even made a confirm call!! Finally they just went like, 'find another hotel'. Thanks to them we searched for another hotel all around town, walking in the sun. This really made us angry and hot. Do they really know how to keep a promise?!
- Official Description (provided by the hotel):
- Location Located in the heart of Puerto Ayora, this hostal is within a 15-minute walk of Galapagos National Park and Charles Darwin Research Station. Tortuga Bay Beach is 2.1 mi (3.4 km) away. Property Features This hostal features tour/ticket assistance, multilingual staff, and free breakfast. WiFi in public areas is free. Room Amenities All 15 rooms offer free WiFi, coffee makers, and cable TV. ... more less
- Reservation Options:
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- Also Known As:
- Galapagos Dreams Hostal Galapagos Islands/Puerto Ayora, Santa Cruz