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“Paradise does exist!”

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Finch Bay Galapagos Hotel
Ranked #2 of 21 Hotels in Puerto Ayora
Certificate of Excellence
Reviewed 22 July 2010

I'm not going to start describing the Galapagos because if you're reading this you already know how spectacular it is. That said, the Finch Bay resort was one of the most charming, accomodating and well-kept resorts I've ever stayed at, replete with great service in a third world environment.

The staff there just can;t do enough for you from the moment you arrive! More opillows, a roll-away bed, ice...whatever it is, they are there within minutes with a smile and charm. The forst day my young daughter got some sunburn and the manager, who is a hands-on, do anything guy, showed up immediately with a huge plate of drippy, freshly cut aloe; it looked liek a spectacular dessert and needless to say, it soothed her sunburn immensely! There was no end to the extra amenities. The food was also wonderful, especially theor BBQ night which was wonderful with a South American flair. Keep in mind that you're out of your room most of the day but when you return there is a spotlessly clean room awaiting you after an exhausting day. The management's staff are all sweet and charming as well with no request too difficult. Another word about the hotel manager.unlike many who keep themselves barricaded in their offices protected by their minions, Tito is more like the Mait're d at a fine restaurant. He is always there and he is always asking if there's anything he can do for you. All I ask is how can you go wrong when you have a great resort to begin with, and a staff that is constantly looking for ways to make it even better? It IS Paradise...and I didn't want to leave!

  • Stayed: March 2010, travelled with family
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2  Thank jbrahin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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637 - 643 of 920 reviews

Reviewed 15 July 2010

All staff were very courteous and always wiling to assist. The room is clean and always kept tidy by the housekeepers. The restaurant and the food were superb. The excursion naturalists/guides were friendly and very knowledgeable of the islands.

  • Stayed: July 2010, travelled as a couple
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1  Thank Ron_CAUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FinchBay, Director de Relaciones Públicas at Finch Bay Galapagos Hotel, responded to this reviewResponded 19 July 2010

Many thanks for taking the time to write a review of the Finch Bay Eco Hotel on Trip Advisor. We really appreciate hearing your comments and hope to improve our services on an on-going basis.

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Reviewed 15 July 2010

I traveled with my two children 10 and 13 and we all had a great time. Hotel staff were professional and helpful, Carlos the dining manager was superb and the outings organized by the hotel were excellent and efficient. Our guide Soto took much time exploring with us and answering everyone's question. Unexecpected positives: great location, nice pool, good quality healthy meals.

  • Stayed: June 2010, travelled with family
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1  Thank DianeMookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FinchBay, Director de Relaciones Públicas at Finch Bay Galapagos Hotel, responded to this reviewResponded 19 July 2010

Many thanks for taking the time to write a review of the Finch Bay Eco Hotel on Trip Advisor. We really appreciate hearing your comments and hope to improve our services on an on-going basis.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2010

This Hotel is a great option for those that want to spend time off the boat. We enjoy the day time boat trips; however, we also enjoy getting off the boat and spending the night on land. Great pool for the kids and the food was very good. We plan to take more grandkids as they get older and we plan to stay at "Finch Bay Eco Hotel"

Stayed: June 2010, travelled with family
1  Thank henryone66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FinchBay, Director de Relaciones Públicas at Finch Bay Galapagos Hotel, responded to this reviewResponded 19 July 2010

Many thanks for taking the time to write a review of the Finch Bay Eco Hotel on Trip Advisor. We really appreciate hearing your comments and hope to improve our services on an on-going basis.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2010

We chose the 5 day tour and were impressed by every detail of our experience. The staff and crew were friendly, helpful and pleasant. They took a special interest in each passenger. Soto and Mario easily mixed humor with island information which made for a great experience. After being out on the islands hiking or snorkeling, we would return to the yacht for a feast. The staff at the hotel were very accommodating. Any request we had of them was generally answered with oh, but of course. There were usually sea lions soaking near the board walk and on the last day, one of them sat up and nodded at us as if to wish us a fond farewell. A perfect ending to a perfect trip.

  • Stayed: July 2010, travelled as a couple
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1  Thank MAOSyracuse_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2010

The hotel does a good job of arranging outings - using their own yacht - to various islands in the Galapagos archipelago. The guides are very knowledgeable and speak excellent English. The yacht is very comfortable and serves excellent lunches. Breakfast and dinners in the hotel are of high quality; drink prices are very reasonable. The rooms are spacious and comfortable.

  • Stayed: January 2010, travelled as a couple
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Thank Theo1936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2010

The hotel is lovely, the food is very good. The only difficulty we had was the boat crew, going to the different islands. They had a bad attitude towards the Americans on the tour and it spoiled what could have been a wonderful trip.

  • Stayed: May 2010, travelled with friends
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2  Thank NYCtraveler1048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FinchBay, Director de Relaciones Públicas at Finch Bay Galapagos Hotel, responded to this reviewResponded 2 July 2010

We are taking the point raised in this review very seriously and have contacted the reviewer in order to help us complete a thorough investigation of what might have happened aboard one of our day-tour yachts. We are extremely surprised by this comment, since we are a company with over 40 years’ experience in the Galapagos and have never received such a complaint.

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Additional Information about Finch Bay Galapagos Hotel

Address: Punta Estrada S/N | Puerto Ayora, Puerto Ayora 00000, Ecuador (Formerly Finch Bay Eco Hotel)
Phone Number:
Region: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Puerto Ayora
Price Range: £311 - £481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Finch Bay Galapagos Hotel 3.5*
Number of rooms: 27
Official Description (provided by the hotel):
The award-winning hotel enjoys a peaceful and magical beachfront location in Puerto Ayora, on Santa Cruz Island. The 21 Garden View-rooms and 6 Ocean View suites hotel makes the ideal base for exploring the natural diversity and attractions of the island – including Tortuga Bay beach – and for taking day-trips to nearby islands, aboard its own, specialized yacht. The hotel also implements best practices in sustainable tourism. ... more   less 
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Also Known As:
Hotel Finch Bay Eco
Finch Bay Eco Puerto Ayora
Finch Bay Galapagos Hotel Galapagos Islands/Puerto Ayora, Santa Cruz

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