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“Amazing service, good value for money”
Review of 4S Hotel

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4S Hotel
Ranked #40 of 53 Hotels in Dahab
Reviewed 3 January 2011

We booked this trip last minute and were keen to get somewhere a little off the beaten track, and this seems to be fine. The reviews warned about the hotel being a little out of the town and the wasteland-rubbish situation, and that is a shame, but it was as we expected and understandable in an area under development.

The staff were frankly the most helpful we've ever seen in hotels around the world and nothing was ever too much for them, they were always eager to help and rapid in their service.

The rooms were absolutely fine, and although the bathrooms were a little surprisingly dated for a very new place, they were quite functional.

The hotel was initially quite booked up and there was a group of very noisy children who spent all day around the pool which was a shame, but i guess not much you can do about that unless you go to a resort that specifically doesn't allow children.

The rest of the time, the pool area was very relaxing, with a nice clean pool and relaxing music.

The only area we'd suggest the hotel could improve on in the future is the food and drink. The breakfast on the roof was extremely limited and if a hotel is going to offer breakfast it should try a better range - there were days where there wasn't fresh bread and limited items. The menu by the pool was fine, but again a bit limited. There was a competent chef on hand all day, who would i'm sure be more than capable of cooking a larger range of items if there was a bigger menu.

But these are relatively small things, and the service must be commended. We'd definitely recommend this if you want a good base in Dahab away from the main tourist strip, for god value accomodation.

  • Stayed: November 2010, travelled with friends
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1  Thank visit10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 - 69 of 99 reviews

Reviewed 22 December 2010

This was my 11th time in Egypt - and I have experienced such glamorous hotel 'names' as e.g. "Hilton", 'Marriott","Sofitel","Le Meridien","Pyramisa" and the newly opened "Novotel El Borgh" in Cairo...
However, the level of service, care, cleanliness and efficiency that I experienced in the '4S' beats all of the famous names above...!

Already after the 2nd night we wondered whether '4S' might stand for "Smiles - Service - Sufficiency - Success" (it does not actually as we found out ;o),
...but after the 4th night we all agreed it should...!

Just one but decisive example of the incredible service the '4S' delivers:
After ordering a CokeZero (rather than a DietPepsi) we observed a member of the management disappearing on a bike to the local shops - just to return a few minutes later with the desired article and apologizing profoundly for the delay in delivering the order!!!

Just a few more words to topics raised in recent reviews:

Breakfast:
the breakfast has (in comparison to some of the reviews) improved and does not really leave anything to be desired: fresh omelettes and pancakes made to order, fresh fruits, assorted cuts and breads, cereals and an assortment of hot breakfast items like sausages, foul, roast potatoes... etc.

Distance to downtown:
honestly, it is about 5minutes to the main shopping area of Dahab, then a further 2minutes to the corniche.. Where is the problem..?!
Surroundings: yes, the '4S' in not located in the Garden City.., however, the neighbourhood is quiet, safe and (for Egypt) clean!

Staff:
indeed not all the staff is fluent in English, however, whenever we did hit a language barrier, an english-speaking member of staff was called for and available within minutes! Moreover I want to stress that all the staff was extremely extremely pleasant and friendly, efficient, helpful and caring!

Again - I can only stress that the '4S' has exceeded my wildest expectations..., it is a fabulous place to stay.., in fact the BEST I have stayed in so far in Egypt!
I most certainly will be back...

  • Stayed: December 2010, travelled as a couple
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1  Thank callie0410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2010

We stayed in lovely and relaxing Dahab for 4 days. We enjoyed staying at the 4S Hotel. Sameh, the owner, is very friendly and always happy to help. We stayed in a suite on the first floor.

Here is a quick run-down of our experience:

Pros:
- The staff was extremely friendly and very helpful - best part of this hotel!
- The rooms are very spacious. The kitchen is good for people who stay longer or have children.
- The pool is fantastic—clean and big.
- The staff made animal shapes with the towels or placed fresh flowers on the towels.
- They gave us a mosquito repellent to plug into the room.
- On the last night of our stay, they gave us cookies, fresh fruit, slippers and bathrobes.

Neutral:
- The location is not on the main stretch but it is an easy walk to all the restaurants / dive centres. It took us about 10 minutes to walk to the main stretch. Although there was a lot of unfinished buildings and trash everywhere—like in all the cities we visited in Egypt—, we felt safe walking at night to / from the hotel.
- The food and drinks were very reasonably priced. The fresh juices were delicious. We had grilled chicken twice. The first time was delicious but the second time, both my husband and I got ill.
- The breakfast was okay (but note that we did not have good breakfasts at any hotels we stayed in Egypt). They made fresh omelettes and pancakes, but the pancakes were soggy because the cooking pan did not get hot enough, since they cooked it on the terrace using a portable stove.
- The pillows are hard and very high. The bed is also hard.

Cons:
- Our bathroom drains caused our bathroom to smell. It took two attempts by the staff to clean the drains.
- When we filled the bathroom sink or bathtub, and then drained it, the water would flood the drain on the bathroom floor and dirt/mildew would come out onto the bathroom floor.
- The TV only had a few English speaking channels (mostly news).
- The water from the shower and sink was salty but this may be true of all hotels in Dahab. We only stayed at the 4S hotel so do not know if this is the same in other Dahab hotels.
- The toiletries were okay but not great quality.
- The airport transfer was expensive. I am not sure if this was within the control of the hotel. It cost us US$80 round trip. When we arrived at Sharm el Sheikh airport, there was a manned desk by the exit doors offering airport transfers for only 180 egyptian pounds round trip to Dahab. We did not use this service so cannot comment on its reliability and actual cost.

We really enjoyed our stay, and are very grateful to the staff for a lovely experience.

  • Stayed: November 2010, travelled as a couple
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Thank jslovestravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2010

  • Stayed: November 2010, travelled with family
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Thank SwissInnArish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2010

We spent wonderful vacation in October in this hotel. 4S is very nice hotel with big, very comfortable apartments( kitchen, big fridge, big bathroom, free wi-fi in the room) . All time we felt ourselves like at home. Stuff is very friendly and polite and do his best . Atmosphere is very relaxing and comfortable in the hotel . There is a swimming pool with clean water. Hotel is located near downtown (5-7 min on foot) and 15 min from the beach. I am going recommend all my friends 4S , because I think 4S is the best offer in Dahab.

  • Stayed: October 2010, travelled as a couple
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Thank Mayya_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2010

  • Stayed: December 2010, travelled as a couple
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Thank OlgaAloup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2010

  • Stayed: November 2010, travelled as a couple
    • Value
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Thank jimmylaw9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4SHotelDahab, Owner at 4S Hotel, responded to this reviewResponded 6 December 2010

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about 4S Hotel

Address: Mashraba, Behind CIB Bank, Dahab 00101, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Dahab
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #40 of 53 Hotels in Dahab
Price Range: £19 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 4S Hotel 4*
Number of rooms: 21
Official Description (provided by the hotel):
Situated in the heart of the beautiful village of Dahab, world-renowned for its windsurfing, diving, mountains and beautiful golden beaches, 4S Hotel Apartments offers luxury, convenient and contemporary accommodation for your holiday in Dahab. 4S consists of 21 luxurious, elegant and spacious studios and suites which can comfortably accommodate between 2 and 6 people. Hotel facilities include daily housekeeping, 24 hour reception and room service. All accommodation provides fully equipped kitchens, luxury bathrooms and terraces and balconies with either a sea, swimming pool or mountain view.Whether you're looking for a private romantic break, a holiday with your friends or family or travelling on your own, the exclusive setting of 4S ensures that your stay will be one to remember. Downtown Dahab is only a short five minute walk away, the colourful reef at Mashraba only five minutes, and the incredible Lagoon just a 2 minute taxi ride away. Despite its central location, Dahab's 4S Hotel Apartments offers a tranquil and peaceful environment for you to relax and soak up the wonderful Dahab culture and experience. We are dedicated to providing you with highly personalised service and quality care, and look very much forward to welcoming you here to 4S and Dahab. ... more   less 
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