Returned yesterday after a lovely delay on flights there and back due to Greek airspace.
When arriving at the hotel i was very excited as have stayed in this hotel before reviewed it on here with a 5/5 rating however i don't feel this is what me or my husband got. The hotel certainly isn’t a 5star hotel anymore i would rate it 3star, and do not know where the 5star material is.
3months before we were due to go, i emailed the hotel requesting a king size bed and not 2 single beds, or single beds pushed together we have stayed in Egypt 5times before so are fully aware of what to expect, they replied to this email saying that it was no problem and looked forward to meeting us again. When walking into my room i was greeted with 2 single beds not even pushed together! immediately i told them that i wasn’t happy with the room that i had requested my double bed 2-3 months prior when the hotel was 50% empty and had also printed off the emails as proof. After 10mins they came back to me told me that they hadn’t received these emails, and that i was lying, that the hotel was now full and this was the only room i could have. (we knew for a fact that the hotel was 70% full at there most).
Room - room is very basic was cleaned everyday very well by the cleaners but it doesn’t help by the fact the room needed a serious revamp the walls needed painting the tiles were scummy and stained etc, but like i said the cleaners were fantastic. If you do require coffee/tea then you will need to bring your own kettle as they do not supply anything.
Pool - the pool was clean most days however on a few occasions we did see ticks in the pool, and another poo in the pool! but it was all cleaned and rectified very quickly it was no fault of the hotels.
Restaurant/Food - Many themed nights however always the same food, pasta, chicken, beef, salad. The lasagne would come out most days but they would put a different label on it so one day it was lasagne, the next lasagne bolognaise (it was identical). By the end of the first week we were sick of the food if I’m honest and did go out for dinner which we have never done in Egypt before. The breakfast was continental same everywhere. The only complaints i have about the breakfast was every time we went to breakfast there was nothing left just empty things, we then went and found something else (with great difficulty as it was merely an omelette or cereal to choose from left.) almost every day we had almost finished our breakfast before we were offered coffee or tea which started to really annoy us.
The restaurant was extremely understaffed on our second week, most meal times we had almost finished our food before we were offered drinks, and on the occasional times that we did see a staff member to get a drink we ordered 2 or 3 as we knew we wouldn’t get another. We wouldn’t have minded the fact they were short staffed if they had set up a drinks station or left water out etc for us to serve ourselves, but nothing was done for us.
Animation - the animation was okay, they seemed to take far too many things seriously and at times i felt they were slightly threatening, we did laugh with them many times however we didn’t want to take part in any activities as it wasn’t fun it was far too serious and if anything went wrong or you missed the ball you would be hurled abuse by either the guests or animators would start getting tetchy.
Holly & Tony were by far the best animators out of all of them, Holly was very child dominated you could tell she loved her job and she was fantastic at it, we wish her every happiness and luck in the future, Tony was very friendly and not pushy at all and you could tell that at times he was getting sick of the seriousness of the games too himself. Messi was okay however he needs to tone down his obsession with females Russian in particular and watch how he addresses people as many times i felt he was very very aggressive with me and the language barrier didn’t help things. As far as we were concerned there were only 3animators when actually there were 4, the chief of animation didn’t do a thing; he just sat in the animation box and played on his laptop. We got sick to death with watching him do that especially when one of the days the animators were short staffed due to days off and he didn’t help once! just sat on his laptop and didn’t deserve the be paid when the others were all running around doing the work.
Water- and i repeat again WATER, there are leaflets and signs everywhere saying that you must drink water as it is so hot in the country however what they dont tell you is you must pay for the water! they expect you to pay 10-11 English pounds for 1 litre x6-12 bottles of water and forbid any food or drink from outside being brought in! we ended up going to the shop 1 hotel down to the left and got 1litre of name branded water for 3egyptian pounds! Peanuts!!!...
We went to masbatt the local town and it was the worst and most terrifiying experience of my life and I will never go again, we were sworn at cursed and threatened with death all because we said no thank you at going in there shop.!
The bar staff and pool staff made this holiday for us, thank-you too all of the Mohammad’s, Fawsy, and George we love you all and wish you all the luck in the future.!!!
- Official Description (provided by the hotel):
- Jaz Dahabeya is situated directly on the sandy beach of the natural lagoon by the Red Sea resort of Dahab, just a one hour drive from Sharm El Sheikh International Airport and only two hours from Taba International Airport. You can reach Cairo in around six hours, driving through the beautiful mountains of Sinai. Away from it all and not as bustling or as yet commercial as some other Red Sea resorts, Jaz Dahabeya offers serenity in an unspoilt landscape with some of the best adrenalin fuelled watersports action and diving in the world. The scenery surrounding the hotel is breathtaking, looking over the lagoon to the mountains of Sinai and Saudi Arabia as a backdrop. The bay is one of the most sought after destinations for windsurfers keen for the ultimate challenge and many other attractions, such as the Mountain of Moses, St. Catherine Monastery and the Coloured Canyon are close to hand. Service and warm hospitality complete the picture as Jaz Dahabeya has won several awards including Holiday Check 2005, TUI Holly Award 2006 and L’Tur best 100 hotels word-wide in 2007. ... more less
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- Also Known As:
- Iberotel Dahabeya Dahab
- Iberotel Dahabeya Hotel Dahab