We own a property in El Gouna, but stayed here as a birthday treat for me. The hotel is located in the New Marina. It is quiet but not far to walk to the other marinas.
We had room over looking the marina which was comfortable and clean.
Check in was poor, we did not receive gym cards or towel cards not were we told the pool was broken and had no heating.
First issue in room no coffee sachets or milk in room, I do not drink tea. We asked several times but never got any.
Lack of toilets rolls, we ran out several times and had to use tissues, again not replaced.
Hand towels, these were taken one day and not replaced, again we requested more at reception never received them.
Decorative throw from bed was thrown on floor in room by "cleaner" on day two and sat there the whole time we were there.
Breakfast was ok, coffee disgusting from a machine.
Staff could do with some smiling lessons, not particularly friendly. I found this unusual having stayed in several other hotels where staff have been very friendly.
- Official Description (provided by the hotel):
- Mosaique Hotel located in Abu Tig Marina in the fully fledged resort community of El Gouna in Egypt. Its tranquil and pampered atmosphere is just steps away from the wide selection of shopping, dining, and nightlife venues of Abu Tig Marina's main promenade. Two bars with very distinct atmospheres, and swimming pools for adults and kids are conveniently at guests' disposal within this cozy El Gouna hotel. All our guests can enjoy relaxing by the sea side in our Marina Beach Club which is of two minutes walking distance from the hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with LoveHolidays, Ebookers, HotelsClick, TripOnline SA, HotelQuickly, getaroom.com, Cancelon and 5viajes2012 S.L. so you can book your Mosaique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.