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“I advise everybody to visit Egypt and specially the Sheraton Miramar hotel in El Gouna”

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Sheraton Miramar Resort El Gouna
Ranked #10 of 18 Hotels in El Gouna
Reviewed 9 July 2012

This was our seventh time that we went on a holiday to Sheraton Miramar and again it was excellent !! As always, the service was very very good, everybody is so friendly and has as objective to ensure that you have nothing to worry about !! At the Miramar and at the Italian restaurant the whole team) treated us like kings and the chef cook personallu cooked for my wife and myself a special meal !!! At the pool we received the same splendid service; Allaa took care that our sunbed and umbrella was available when we arrived from breakfast. "Mister Mahomed also called "smiley" who was serving drinks & food at the pool area did an excellent job and really "pampered" us. The Sheraton Miramar is a very good hotel but the management and staff make it so good that we always want to return ! Once again, thanks for the excellent holiday and we will come back next year.
And for those that think that there are problems in Egypt, I can assure you there are no problems at all and all Egyptians do all what they can do to ensure that you have a great holiday. Family Heselmans

  • Stayed: June 2012, travelled with family
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Thank LouDiest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Dear LouDiest,

Many thanks for your comments. It is always a pleasure to have you as our repeated guest. Please rest assure that consistency in service delivery is our main goal to meet and exceed our guests' expectations. It is very important to us to provide the feeling of being home away from home.

Our associates are provided with solid training programs to keep up the high level of performance on each and every interaction with our guests.

We will be waiting for your 8th visit hopefully in the near future.

Regards
Islam

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1,007 - 1,013 of 2,632 reviews

Reviewed 8 July 2012

This was our third time we went on a holiday to Sheraton and again it was excellent !! The service was very very good, everybody is so friendly !! At the Miramar restaurant "Bibo" and Nabil (and the rest of the team) treated us like kings !!! Thanks for the enjoyable time. At the pool they gave us the same friendly care and treatement. Alla, Khalaf and Khalid were always in the run to make sure we got everything we needed. "Mister Mo" (Mohamed) who was serving drinks & food at the pool area did an excellent job !!!! Sheraton is a very good hotel but the people make it get an extra star ! Thanks for the excellent holiday and we will come back next year !!!!!!

  • Stayed: June 2012, travelled as a couple
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Thank Tom V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Dear Tom V,

Thank you very much for your comments and feedback. It is always a pleasure to have you as our repeated guest. I will make sure that the names mentioned here in your comments are recognized.

We will be waiting for your 4th visit hopefully in the very near future.

Regards
Islam

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Reviewed 7 July 2012

We went to El Gouna just because good kitesurfing conditions... but the hotel surprised us in very positive way. Very good local meals, nice service and stuff. im very happy that i've visited Sheraton Miramar and i hope that i will come back soon and enjoy it again.

  • Stayed: May 2012, travelled with family
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Thank Aga S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Dear Aga S,

Thank you very much for your comments and feedback. We are very glad that you liked our resort and enjoyed your stay. Hope to see you soon again and again.

Regards
Islam

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Reviewed 6 July 2012

Definetley a recommended hotel...all aspects are just great. I'm staying at the same hotel next time I'm in gouna, an excellent experience to be repeated.

Stayed: July 2012, travelled with family
Thank Tico78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Dear Tico78,

Many thanks for your feedback. We are happy you enjoyed your stay with us and looking forward to welcoming you in the near future.

Regards
Islam

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Reviewed 5 July 2012 via mobile

We have stayed at the sheraton miramar 5 times it is has the most perfect location,holiday,service,food, you could imagine everyone should experience luxury like this once x

  • Stayed: February 2012
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Thank Hellsbells8466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 7 July 2012

Dear Hellsbells8466,

Many thanks for your feedback and comments. We are happy to know you enjoyed your stay and same like the previous 4 stays we met and exceeded your expectations.

Looking forward to welcoming you for the 6th time in the near future.

Islam

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Reviewed 3 July 2012

We stayed here for 4 nights..i have to admit that this is one of the best hotels i have been to..everything is in place and the staff are very helpful and cheerful especially ehab from the guest relations..We were on a B&B basis, the food tasted great with a lot of varieties to choose from...The room we stayed in was spacious although it may benefit from some renovation...we had a great view of the lagoon..i highly recommend this resort for families..u will love it!

Room Tip: choose lagoon view rooms..ones on the higher floor
  • Stayed: June 2012, travelled with family
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Thank Mahmoud S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 July 2012

Dear Mahmoud S,

Many thanks for your feedback. Happy to know you had a pleasant stay with us. Your comments are valuable and will be shared with our associates. I will personally send your thanks to Ehab.

Hope to see you soon again the near future.

Regards
Islam

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Reviewed 1 July 2012

The Sheraton Miramar provides privacy, excellent quality of rooms, nice gardens, a good sunny beach and good F&B options.
The pool seemed quite small and crowded for such a property. Pool side catering was not impressive and over priced for quality served.
We stayed in room 2119 (a Miramar beach front room) which had a private access to the beach. Room 2105 seemed to be the best. If you are seeking more privacy, room # 3109 would be an excellent choice (but rather far from the pool, main restaurant and hotel lobby).
The Miramar beach is overlooking a beautiful natural mangrove sandy island, it is a shame that it was trashed with plastic bags; hotel management should pay attention for cleaning it up!!!
The staff was friendly; check in and out was fast.

Room Tip: We stayed in room 2119 (a Miramar beach front room) which had a private access to the beach. Room 2...
  • Stayed: June 2012, travelled with family
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1  Thank Relaxism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 July 2012

Dear Relaxism,

Thank you very much for your comments and really appreciate your detailed feedback. Glad to know you enjoyed your stay and please rest assure that we are in the process of enhancing the service around the pool that we are now providing the tables with Menu insert and numbers which should speed up the service and make it more process oriented.

As for the Mangrove island, we have a weekly schedule when our associates clean it however and responding to your comment we organized extra day this week to keep the island in a good shape.

Thanks again for your comments and looking forward to welcoming you soon in Sheraton Miramar Resort.

Regards
Islam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Miramar Resort El Gouna

Address: Red Sea, El Gouna, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > El Gouna
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in El Gouna
#4 Top resorts Hotel in El Gouna
#4 Family Hotel in El Gouna
#6 Spa Hotel in El Gouna
#7 Luxury Hotel in El Gouna
#9 On the Beach Hotel in El Gouna
Price Range: £76 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Miramar Resort El Gouna 5*
Number of rooms: 338
Official Description (provided by the hotel):
Sheraton Miramar Resort El Gouna is built on the most magnificent site, spread over 9 Red Sea islands and is designed by the world famous architect, Michael Graves. The award-winning architecture is inspired by ancient Egyptian designs. The unique seafront setting of the resort with the dramatic backdrop of desert mountains, crystalline lagoons, wooden bridges and lush gardens gives you the sensation of being in another world. Perfectly suits family holidays, romantic holidays, Weddings, honeymoons, meetings, seminars and incentives ... more   less 
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Also Known As:
Sheraton Miramar Hotel El Gouna
Sheraton El Gouna
Sheraton Miramar El Gouna

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