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“Amazing place”

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Sheraton Miramar Resort El Gouna
Ranked #11 of 18 Hotels in El Gouna
Alex
2 reviews
“Amazing place”
5 of 5 bubbles Reviewed 25 May 2014 via mobile

It was an amazing place like a piece of heaven. We enjoyed our stay there so much. The sea view and the pool were very wonderful. The staff and restaurant are very good. I advice this hotel for everyone needs romance and peace

Stayed May 2014, travelled with family
Helpful?
Thank 850Marwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review, 27 May 2014
Dear Marwa S,

Thank you very much for writing about us, and we are very happy to learn that we were able to meet your expectations.

I will share your review with the associates of the hotel and thank for your recommendations.

Best Regards,

Hamdy Khalaf
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,374 reviews from our community

Traveller rating
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    35
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (324)
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Lytham St Anne's, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 24 May 2014

Ok , Ive been here 3 times. So I must like it , which I do. But in El Gouna there isn't that much quality choice. The hotel hasn't changed at all in years. Maybe when more competition comes it will. Food is OK. But not 5 star.Breakfast a bit chaotic watching people fill their plates and then leave 99% of it
Rooms quite basic but clean. Staff go out of their way to please, but I think that the service isn't great....Staff are very pleasant though, and when you get beyond the "lovely jubilee " and "asda price " sayings , which they all say , they are indeed nice people.I will go again as I love El Gouna, but if you think you are going to a 5 star hotel then you may be a little disappointed.
This hotel , apart from breakfast makes you think its empty......Very quiet and relaxed
Very poor entertainment, but thats not a problem to me

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review, 27 May 2014
Dear Martyn S,

Thank you very much for your feedback, we are always looking this great opportunity to learn from guests' stay experience. we will consider your comments and build on it for our ongoing improvement plan.

And, it is always a great pleasure when we know that our guests were enjoying their stay at our hotel and that you will keep coming back to us


Best Regards,

Hamdy Khalaf
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tenterden, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 20 May 2014

Great hotel, helpful staff - especially Bishoy in the Miramar Bar. We chose this resort so that we could go kitesurfing at Buzzha beach. Very good local transport with a cheap bus and tuc tucs. Highly recommend a visit to the marina which has some nice restaurants. Would recommend and will hopefully return soon.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane G G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review, 22 May 2014
Dear Jane G G,

Thank you very much for writing about us, and we are very happy to learn that you were enjoying your recent stay at the Sheraton Miramar Resort.

Your compliments will be shared with the hotel associates and we are all looking forward to welcome you back again and again

Best Regards,
Hamdy Khalaf
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

Sheraton Miramar was one of three Hotels that was selected for our Medical event in April and with over than 250 guests stayed there I didn't receive a single complaint, friendly staff, good food ,and the general Manager Mr. Islam was really very helpful and professional .

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kamal O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

The Sheraton Miramar was a pleasant surprise.
The best thing about this hotel is its location: on a superb beach with very nice gardens and small buildings.
The atmosphere is very relaxing and the facilities are well taken care of. I found it great that the hotel provides free mineral water in the rooms, beach, and restaurant.
Most of the staff was very friendly and very helpful. All our requests were answered very fast and sometimes above expectations. Especially Kareem (reception) and Mohamed (restaurant) have a high standard of professionalism and hospitality.

To be improved: more diversification of the breakfast menu and more proactivity from the beach staff.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luke C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review, 19 May 2014
Dear Luke C,

Thank you very much for writing about the Sheraton Miramar Resort, we are always happy to know that our guests are enjoying their stay with us and that we are able to provide the best and memorable holiday experience.

I will be glad do share your comments with the team of the hotel and we are all looking forward to welcome you back again and again.

Best Regards,

Hamdy Khalaf
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 May 2014

They accepted our family, very early at almost 6 am, our room was tidy and clean... and it was amazing, had some challenges,with the room and they took my feedback very positively,and they managed to give me a blast to compensate it, thank you big time :-)

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TrkRadwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamdyKhalaf, Manager at Sheraton Miramar Resort El Gouna, responded to this review, 14 May 2014
Dear TrkRadwan,

Thank you very much for writing about us on Tripadvisor, and it is a pleasure to learn that we were able to meet your expectations and react immediately to your concerns.

We are looking forward to welcome you back and the family in the near future.

Best Regards,

Hamdy Khalaf
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
1 review
5 of 5 bubbles Reviewed 5 May 2014

We arranged a wedding at Sheraton Miramar from 30/4 till 3/5/2014, we were 450 persons and we had a supurb experience. Great success, great organization of the wedding ceremony, outsrtanding services and fantastic food. The housekeeping did a very good job too. I will highly recommend this hotel for weddings for anyone who wants to enjoy an exceptional event.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hassan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamdyKhalaf, Owner at Sheraton Miramar Resort El Gouna, responded to this review, 7 May 2014
Dear Hassan E,

It was pleasure for us to accommodate you and your wedding group at the Sheraton Miramar Resort, and we are very happy to learn that we have been able to meet your expectations and that we have created a memorable experience for you and your group in such a special event.

We are looking forward to welcome you back and congratulations for the happy wedding.

Hamdy Khalaf
Director of Operational Innovation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Miramar Resort El Gouna

Property: Sheraton Miramar Resort El Gouna
Address: Red Sea, El Gouna, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > El Gouna
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in El Gouna
#4 Family Hotel in El Gouna
#5 Top resorts Hotel in El Gouna
#5 Spa Hotel in El Gouna
#9 Luxury Hotel in El Gouna
#10 On the Beach Hotel in El Gouna
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sheraton Miramar Resort El Gouna 5*
Number of rooms: 338
Official Description (provided by the hotel):
Sheraton Miramar Resort El Gouna is built on the most magnificent site, spread over 9 Red Sea islands and is designed by the world famous architect, Michael Graves. The award-winning architecture is inspired by ancient Egyptian designs. The unique seafront setting of the resort with the dramatic backdrop of desert mountains, crystalline lagoons, wooden bridges and lush gardens gives you the sensation of being in another world. Perfectly suits family holidays, romantic holidays, Weddings, honeymoons, meetings, seminars and incentives ... more   less 
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Also Known As:
Sheraton Miramar Hotel El Gouna
Sheraton El Gouna
Sheraton Miramar El Gouna

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