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“Worst hotel ever”

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Three Corners Rihana Resort
Ranked #6 of 18 Hotels in El Gouna
Certificate of Excellence
dundee
Level 6 Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Worst hotel ever”
Reviewed 7 October 2010

We were on Nile cruise and after 7hr drive which was meant to be 4hrs we got dumped in this hotel it was disgusting very dated and not for english people it's for german Iraqi we didn't even bother eating or drinking in the hotel it just wasn't worth it to make urself I'll as that's all that you would have done we got incontact with rep and asked to be moved he told us it would be 400 us dollars haha don't think so contacted discover Egypt who told us it would be £20 each so £40 and that was it got moved to three corners ocean view and what a difference same company same star rating but miles apart if you are booked to go to this hotel please go and change it don't ruin your holiday it's not people being to picky it's the truth

  • Stayed August 2010
    • Value
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Helpful?
1 Thank dufc168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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manchester
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2010

well just returned from a one week trip in the rihana all i can say is its like a concentration camp, we started are holiday with a week cruise on the nile which was fantastic but tiring and was so looking forward to are weeks rest in the hotel,It started of bad from leaving the ship the transfer time from luxor should have been 4 hours it took a massive 7 hours that was one day gone. On arrival we were quickly rushed into the main restaruant sunny which i can only discribe as a school canteen the tables were dirty, food on the floor even the chefs didnt clean their own mess up, the food they had left was all dried up and unedible,Then to the rooms oh my god i ve never seen beds so old( i will say the rooms were clean and we had a pool view on the first floor) the interior of the rooms were very dated, but still i expected better for what we paid and from previous hotels we ve stayed in we travel ever 12 weeks,next day we moved rooms actually ever one who arrived was unhappy and moved rooms, next room slightly better same old dated interior but clean enough,im going to list a few other complaints we found, al a carte restaruant is not free they give you 40 ep towards each meal about 5 pounds but a meal for two will cost about 50 pounds hire towels dirty BBQ night like a cattle market food uncooked if get any and no where to sit, you get all drinks in childrens plastic cups, no hair dryers , mini bar in room you pay for, the broucher pictures are not of hotel rooms, not 4 star say only 2 star, no meal provided on transfer from ship in rooms you leave your towels on floor when you want them changed well PLEASE check them because they refold them and put them back on rack bedding not changed ants in rooms they serve the remaining food from evening in the morning breakfast they dont cater for english all german, danish music even kareoke, but the most disdurbing issue is the cleaners/maids( males) walk in and out your rooms whenever they like many times a day doing what we never new they leave doors / balcony doors open and unlocked this we found very upsetting and had the management down on numerious occasions but no explaination, dispite all this we tried to enjoy the week and there is some nice bits The lagoon is lovely, the beach is amazing(dont forget your snorkals) but your have to pay for alcohol on beach which is wrong, free shuttle bus to beach but we used tuc tuc about 1.25 for two persons each way and the food is better and BBQ every lunchtime , The pools are nice in hotel, When it came to meal times we ate in the plaza restaruant its clean,with table clothes and candles, waiter service for drinks, and a lot better place, in the evening you get a show for about 30 mins its amature but fun and there is only two bars open at night for the whole resort when the show ends so does the bar, As i said we travel alot and have never stayed in anything like this before and hope never will again.

  • Stayed September 2010, travelled as a couple
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Helpful?
1 Thank loveholidays20101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2010

The most embarrassing thing about our trip to Egypt was coming home, everyone asked us, "What did you do, did you see the pyramids/Luxor" and all we could say was .......no. The hotel was so nice and chilled out that to be honest it was difficult to find the will to leave it. We meant to go and actually researched it pretty well and can recommend that if you do want to go to Luxor then the way to do it is book your own Taxi for a personal tour for the day, this works out only about £20 dearer between 2 people than going on a tour bus, if you have 4 people then well worth it as you get to do a lot more and are not spending time hanging about waiting on a large tour party.
We stayed in the cheaper part of the hotel and the rooms were a bit more basic than the newer part of the complex, this didn't really bother me much as our room was overlooking the quieter adult pool.
The meals were pretty good in comparison to other all inclusive places that I've stayed in. As always things can get a bit samey after 2 weeks, HOWEVER the hotels in el Gouna operate a Dine Around scheme. This means that 3 times a week you can dine somewhere other than your buffet restaurant, you can dine at another hotel's buffet restaurant or you can book one of the al a carte restaurants and they give you an allowance towards your meal. So on a couple of occasions we booked a table at their italian restaurant ( the other side of the adult pool from our room) and paid approx £8 for a very nice 3 course meal with of course all inclusive wine, who could complain at that.
The cleopatra massage was an experience worth having, but you MUST haggle on the price. The rep the comes round to get booking started off at £150 but we held out and he eventually with bad grace came down to £80 for the 2 of us to get full body scrubs and massages. Be assured that there are female masseuses and they are so lovely and sweet that you'll be glad that you haggled on the price and can afford a decent tip for them.
El Gouna is a purpose built resort and sort of like a gated community, I see a lot of the reviews saying its not real Egypt but for me this was a good thing. I felt totally safe, nobody tried to buy me for camels and we did not experience any hassle from shop keepers in el Gouna. There are some nice restaurants in both Downtown and the Marina and it is particulary nice to wander the marina and daydream over which yacht your gonna buy when you win the lottery.
The children's animation team are great I'm sure for children but I must admit their anthem that they sing every every every night gets a bit wearing "Hey hey hey, hey hey hey, its a summer holiday!"
To sum up, its a nice hotel, with great facilites and a fantastic price.

  • Stayed September 2009, travelled as a couple
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Helpful?
Thank litlest1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raisio
2 reviews
Reviewed 25 August 2010

We have been in Rihana 3 times before 3 weeks and at october we are going 4th time. Hotel is very clean, food is good and staff very kindly. Place is quet, Marina is near and sun is shining. We are so satisfaction that we have allready booked at next spring 2011 again 3 weeks in Rihana. And we can say that the belgish Three Corners Company is good. We are from Finland so our english is not very good, sorry.

  • Stayed October 2009, travelled as a couple
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Helpful?
Thank ekita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level 6 Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 August 2010

I travelled with my husband and 13 year old son.

Upside - Our room was spacious and clean and had the most fantastic outlook over the lagoon. The hotel was very attractive. I didn't use the pools but they looked very nice, we sat by the lagoon or went down to the beach. The Sunset Bar had a fantastic barman.

Good location as near to downtown and easy to get shuttle bus or tuk tuk to marina etc.

Downside - Eating in the main restaurant was like having school dinners in a self service canteen with the top light on. The food was OK but the dining experience was such that you didn't hang around. No personal service. I wish we had gone bed and breakfast because there looked to be some nice restaurants downtown and I think we would have enjoyed it more.

Peanuts Bar was like a holiday camp and the free bus to the beach was a death trap minibus with seat belts that didn't work, wires hanging out and a spare bald tyre on the roof. The crazy driver did enjoy singing though and was very friendly!

All in all - probably best for those with a lot of young children - felt very safe there in nice surroundings.

  • Stayed August 2010, travelled with family
    • Value
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Helpful?
Thank GrannyWard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2010

Should be a four star hotel. It is definitely not. The hotel is worn down and badly maintained and the facilities are not as four starts hotel normally are. It should be rated as a two plus or three minus hotel.

The staff is not that friendly and the food in the All Inclusive are appalling.

If you don't expect a little luxury you may like this hotel, otherwise you won't.

  • Stayed August 2010, travelled as a couple
    • Value
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Helpful?
1 Thank Klaus_Copenhagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 10 August 2010

This was our family's first visit to el Gouna, and the four-star Rihana Resort did its job more than adequately. It is in a great location, just a few minutes walk from Downtown, so when the pool and the all-inclusive and the evening entertainment start to get a bit repetitive, you can always head off to the shops, bars, restaurants or market for a change of scenery. We also jumped in a tuc-tuc a few times and headed for the Marina (it costs just 5 Egyptian pounds per person).
There are three pools to choose from at the hotel; a quiet pool, a second pool with a couple of slides which the kids loved, and a further pool where most of the day-time entertainment was centred. Facilities are shared between the Rihana Resort and the Rihana Inn (where the rooms seemed to be a lot smaller).
Last year we went on an all-inclusive break to the Dominican Republic, so we were occasionally disappointed by some of the limits of the Rihana's all-inclusive offer. For instance, the mini bar in your room is NOT included (except for the bottled water), so we were surprised to get a bill on our first night at the resort! The last bar also closes at midnight, so there is the inevitable rush at 'last-orders'! And if you want FRESH orange juice at breakfast, there is a charge of 11 Egyptian pounds - it all just seemed a bit 'penny-pinching'.
The food was pretty good for a buffet, with an excellent choice most days; although the main Sunny Restaurant often felt very crowded and has the air of a school canteen. We preferred to eat at the much quieter Plaza Restaurant at the Rihana Inn, although it is smaller and has a more limited range, it felt much more civilised in there! We walked the extra few hundred yards each meal time, because we found it a lot better and the service was really good, too.
I would also recommend using your 'Dine Around' to eat at Dolce Vita and Chez Pascal when you get the chance, as they are two excellent a-la-carte restaurants on-site, and the service is superb at both. They also keep your glass topped up throughout!
Night-time entertainment in the hotel was also a bit patchy - the kids loved taking part in the childrens' show each evening (8pm), but the 9pm show provided by the in-house team was pretty ropey, especially compared to some of the shows we saw last year in Punta Cana, which tended to be 'bought in' and they were much more professional. However, do you really want to spend your holidays watching hotel shows anyway??
The hotel's private beach (just a short trip by shuttle bus) was a little disappointing, so we spent most of our time by the pool during the day. Again, Red Sea beaches are not a patch on those in the Caribbean, although the diving is apparently very good, and it was interesting to watch the kite-surfers.
We had no trouble with mozzies at any time during our hols. The hotel fumigates everywhere at 5pm so as a result we didn't see a single beaties during our stay.
If you do venture out to eat, there is an excellent Thai Restaurant in Downtown, and we had a superb meal at the Moroccan restaurant Mamouria at the Marina; we also enjoyed drinks at Pier 88 and at Smugglers by the Marina, as well as the Irish Bar and Oasis Bar in Downtown.
El Gouna is NOT the real Egypt, but you certainly get a lot less hassle here than you do in some of the 'real' tourist resorts. You can still barter in the shops and they do a roaring trade in fake handbags, but it's not as aggressive as Hurgada, for instance. All-in-all we'd give the Rihana Resort a 7 out of 10; if you're travelling with kids, they will love it.

  • Stayed July 2010, travelled with family
    • Value
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Helpful?
1 Thank jonk67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Three Corners Rihana Resort

Property: Three Corners Rihana Resort
Address: Tamr Henna, El Gouna, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > El Gouna
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in El Gouna
#5 Family Hotel in El Gouna
#5 Luxury Hotel in El Gouna
#5 Romantic Hotel in El Gouna
Price Range (Based on Average Rates): £
Hotel Class:4 star — Three Corners Rihana Resort 4*
Number of rooms: 268
Reservation Options:
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Also Known As:
3 Corners Rihana Resort
Three Corners Rihana Hotel El Gouna
Rihana Resort
Three Corners Rihana El Gouna

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