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“Great Location, nice staff, the room is not bad.”

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Hotel Sultan Bey Resort
Ranked #5 of 18 Hotels in El Gouna
Certificate of Excellence
Reviewed 18 November 2013

The location of this hotel is perfect, everything is just 5 mins away, restaurants, super markets, coffee shops and bazaars, even if you want to go to the marina, you can find a Tok Tok somewhere near the hotel.
The staff was nice and the room service was ok, specially the waiters at the restaurant, they are very helpful and friendly.
The room was not bad, clean but too small, but considering that I booked a standard double room which was very cheap, I can't ask for more, you cannot expect luxury for 40 USD per night, I was only worried about the cleanliness but I was not disappointed.
The breakfast was ok too, although the buffet was exactly the same everyday but it wasn't bad.
Overall it was a good experience and I would definitely go back specially if travelling on a budget, and if not, I would also go back and try a bigger room with a better view.

  • Stayed: November 2013, travelled with family
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Thank Ayman H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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251 - 257 of 814 reviews

Reviewed 2 November 2013

We have been to Sultan Bey many times before. We used to love this beautiful hotel which has a great location and great potential. However, this summer we were quite disappointed to see that it has deteriorated terribly. The hotel in general is hardly maintained and the rooms are in a terrible state including the beds, the A/C and the bathroom. Cleaning is way below standard. The service in general was poor, the food was awful and the staff seemed careless and indifferent. They were even declaring their pro-Morsi political views in front of the guests (not a very nice sight and I personally found it menacing)
I feel bad to write such a bad review on a hotel that I used to like (I wrote excellent reviews on this hotel few years back) however, I believe the management - which seems totally absent or incompetent - should put some effort into restoring this hotel, improving its services and training a more loyal and professional staff.

  • Stayed: September 2013, travelled with family
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2  Thank EgyptIsis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

good place, calm, quite and arranged well. small pool but good view as the pool is over the lagoon. beach can be reached by shuttle boat 5 mins . near to the out cafes and markets. generally good location
breakfast is a little bit poor but lunch was great taste and varieties.
not so many beach activities but beach was calm and quite

Room Tip: choose rooms with lagoon view
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  • Stayed: October 2013, travelled with family
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Thank GTantawy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013 via mobile

Best view, location, service, food,...
The best hotel in everything
Not very luxurious but still amazing. Worth value for money
Spent five days from oct 15 th till 20 th and never wanted to leave
Zeytouna island is marvellous too ..
Keep it up Sultan Bey

Stayed: October 2013
1  Thank Randa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Stayed at Sultan Bey for 3 nights during October 2013. That was my first time in a budget hotel in El Gouna.
Conclusion: I see no reason to book at the expensive Sheraton or Movenpick if you can get a better quality of service, good room, and the same poor quality of F&B for an affordable price at Sultan Bey.
Pros:
1. Very good service (housekeeping, front desk);
2. Good spacious and clean rooms;
3. Excellent location (just 5 minutes walk from down town El Gouna);
4. Free and frequent water taxi to Zaytona Island;
Cons:
1. Poor buffet ingredients (stay on BB and have other meals in downtown);
2. Outdated rooms and needs some renovations;
3. Attitude issues from pool staff.

Room Tip: Avoid rooms with 200 serial (i.e. 201, 203 ...etc). Ask for a lagoon view and far from the pool.
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  • Stayed: October 2013, travelled with family
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1  Thank Relaxism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

Amazing hotel with an amazing location. Friendly staff and atmosphere. Food is okay including lots of varieties. Rooms are spacious and clean with a tidy bathroom The only 2 recommendations I have is to provide a kettle machines in the room and drop ordering ice cubes charges.

  • Stayed: October 2013, travelled with friends
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1  Thank SaeedJuve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

6th year in El Gouna having previously stayed at the Movenpick. as we knew it would be quiet at the moment, we opted for the smaller, more compact Sultan Bey., instead of rattling around a large hotel complex.The view from our lagoon facing room was fabulous and a perfect place for watching the sun set over the mountains.Our room had just been painted so was nice and clean and a decent size.Bathroom compact and a little tired but functional. Hotel gardens very pretty and regularly treated to prevent mosquitos which works.Staff were helpful and friendly and breakfast chefs and managers very cheerful. Beach boy Ahmed always smiling and eager to please, supplying towels and language lessons!A major plus of this hotel is the proximity to downtown, a short walk which meant no need for tok toks or the bus. Plenty of good value (cheap) but great restaurants catering for every taste in Downtown and the marina if you fancy a change. The twice hourly boat to the hotel's beach (Zeytona) which in previous years we have visited but had to pay for, made a nice change of scene from the pool.The lagoon side bar area must have one of the best views in El Gouna over the junction of the lagoon canals. Overall we loved the location, size and general atmosphere of the hotel and would definitely book again, as also the renovations of the rooms is continuing. We found the whole resort much quieter than previous years but this does not detract from our most favourite of Egyptian locations.

Room Tip: Block 3 or any lagoon facing rooms. No problems with mosqitoes.
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  • Stayed: October 2013, travelled as a couple
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2  Thank Phergic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sultan Bey Resort

Address: Kafr El Gouna | El Gouna, El Gouna, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > El Gouna
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#4 Luxury Hotel in El Gouna
#5 On the Beach Hotel in El Gouna
#6 Family Hotel in El Gouna
#7 Romantic Hotel in El Gouna
Price Range: £48 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sultan Bey Resort 4*
Number of rooms: 115
Official Description (provided by the hotel):
Sultan Bey is a labyrinth of alleyways, courtyards and domes spreading from the shores of the turquoise lagoons to the heart of Downtown Kafr El Gouna. This 4-star hotel prides itself on providing its guests with services of the highest standard in intimate surroundings. Beautifully decorated rooms enjoy balconies or terraces with views of the lagoonor central courtyard.The hotel provides 115 rooms, standard room with garden or Piazza view and superior rooms with lagoon and/or pool view. Several restaurants and bars are spread over the property, one on Zeytouna Beach Island which is easily accessed with a short Shuttle boat ride to enjoy the open sea. Some chairs and umbrellas are also available on the lagoon beach.Swimming pool and some sport activities are organised in the hotel. ... more   less 
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Also Known As:
Hotel Sultan Bey El Gouna

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