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“Great” 5 of 5 bubbles
Review of Steigenberger Golf Resort

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Steigenberger Golf Resort
Ranked #10 of 18 Hotels in El Gouna
Certificate of Excellence
Cairo
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great”
5 of 5 bubbles Reviewed 31 July 2011

Great hotel, the pools are good, while the beach is fine, on the lagoons around the hotel, and on the open sea where they share a beach with club med.

Love the sun

  • Stayed April 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yehiaelalaily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,147 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Swedish first
  • Any
English first
El Gouna, Egypt
1 review
5 of 5 bubbles Reviewed 23 July 2011

despite the fair price for the rooms, I got a great service.
very nice views the food is great. they have a very high standards in the services they provide. I opened my labtop within my vacation to write down those lines, as i want everyone searching for a good accomodation and loverly quite place for a vacation to enjou this place.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AhmedRabea2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 July 2011

Me and my husband went there for 4 days, as part of our honeymoon. The hotel facilities is amazing spa, pool, gardens...etc.
The staff is very cooperative, the food cleanliness is excellent, and the food variety is out of question.
They provided complimentary gondola trip through out the lagoons, which was beautiful.
I highly recommend it.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank OmniaSorour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverly Hills, California
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 18 February 2011

El Gouna is less crowded, less popular more private place in Egypt. I have been there many times and love it! It is look like a Venice in desert.
I prefer to rent a private villa with pool over there, but this Hotel is the best place to stay.
Golf course is very beautiful. SPA is very nice. Food is good.
There are many German and French people.
I would definitely recommend this place to stay!

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Porsche0606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgium
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 December 2010

We had a perfect stay at the Steigenberger. After staying at the Movenpick and Sheraton hotel in El Gouna, the Steigenberger is on most points the better one: rooms were great, gastronomy of high level (certainly compared to the general level in Egyptian hotels), personnel always friendly and helpful.

Good guest 'behaviour'. Mainly German, Belgian and Scandinavian guests.

All inclusive offer was nice, incl. boat trip, golf lesson, large à la carte choice for lunch and alternative dinner in golf restaurant La Rotisserie.

Hotel is a bit small compared to other hotels, but they use the space efficiently.

One disadvantages is the distance from the sea. The hotel offers a shuttle service to two beaches (one at the new Marina, one at Mangroovy beach). They are however not comparable with the 'real' beaches of the other hotels. Better alternative is walking (10 minutes) via the golf course and residential area to the beach of Movenpick.

  • Stayed November 2010
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank acb001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 24 November 2010

Didn't realize I even had to bother considering this question, but if you decide to stay in the five star Steigenberger in El Gouna and you don't like to sleep in a room that smells like a smoking room, you will have to comment you want a non-smoking room. Might be it makes sense for you to also add that you want a quiet room.
After a short description of what happened in our vacations, you will find a short list of important recommendation for your vacation, if you decide to stay with Steigenberger.
Below a short version of what happened in our vacation:
After traveling the whole we were nicely welcomed in the Steigenberger Golf Resort. We booked a superior room, and our first room looked very nice, were it not for the VERY strong smell of old, settled smoke. We asked immediately to get a non smoking room. At the reception we were told that since they didn't get any special request for non-smoking room they put us in a smoking room (can this really be standard at five star Steigenberger?) Since the hotel was fully booked, they offered us another room, but this one was smaller and also a smoking room, so we reverted back to the original since they helped us ventilating and sprayed some room deodorant in the first room. In lack of alternatives and since after the spraying and ventilation the smell was not too intense any more, so we decided to settle for this room. Unfortunately the night proved us that the smell was really disgusting. We kept waking up in the night, as with the closed doors the hard settled cold cigarette smell deviled its full flavor. To give you an idea, this was like sleeping next to an ashtray. After the long trip with lack of sleep, you can imagine that we were not happy about it. The next day I had a long discussion with the receptionist. He explained me again that there was nothing he could do to change the room, since the hotel was booked out. It was only after a really long discussion and my assurance that we were not staying another night in the ashtray room, that he found us an alternative. The room was much smaller and at the second, instead of top floor. Also it was not a non-smoking room, it was less disgusting than the first one and definitely of newer construction than the first one, so we changed it. Again the night was not very relaxing, since the carpet, bed, sofa, all kept the intense smell of the smoke. The next day we tried again to get a non-smoking room, but there was really nothing to do about it. They though offered to take out and ventilate all the furniture, which improved a lot. Only for day 5 of the 10 day staying they offered us a non smoking room. Since the smell was now acceptable, our vacation was half over and we were tired of changing the room for the 4th time, we decided to refuse the offer and stay there.

I read earlier comments from people complaining about a bad room in vain, but decided that given the other fantastic reviews I would not have to worry. Looks like this sad situation hit me too.

For the above mentioned reasons I decided I could not recommend this hotel with a pure conscience to fellow travelers. This unhappy situation, which in my eyes is not worth to a five star hotel, should nevertheless not diminish the rest of the hotel facilities, with the fantastic hotel staff, food, location, proximity to the golf this could be a very nice and relaxing place to be.

At the end a couple of important recommendations if you are opting for this hotel:
- DO write that you don't want to get a smoking room and possibly that you want a quiet room
- If nevertheless you get a crappy room, insist on changing it. If you spend time with the receptionist you will (sooner or later) be accommodated at their best possibilities.
- Avoid, if possible, block 4, since the construction is old. I.e. all rooms starting with 4000. Block 8 was of much more recent construction.
- If you play golf, book your flights ahead of time! Mid November the only flights available were between 6-8 a.m.
- With Dine Around you have the option to eat outside, we can recommend the Oriental at Sheraton

I hope that this review was helpful to you! I wish you a very nice and relaxing vacation, hopefully free of such unpleasant events as we had to endure.

Björn

  • Stayed November 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank Bjoern_from_Faido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ostend, Belgium
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 15 November 2010

Very warm welcome. Nice rooms. Extremely quiet. Very good athmosphere.Was so satisfied that I decided to return in March11.

  • Stayed November 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marcv8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Steigenberger Golf Resort

Property: Steigenberger Golf Resort
Address: Golf Island, El Gouna, Hurghada 84513, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > Hurghada > El Gouna
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Top resorts Hotel in El Gouna
#5 Spa Hotel in El Gouna
#9 Luxury Hotel in El Gouna
#9 On the Beach Hotel in El Gouna
#10 Romantic Hotel in El Gouna
Price Range (Based on Average Rates): £
Hotel Class:5 star — Steigenberger Golf Resort 5*
Number of rooms: 268
Official Description (provided by the hotel):
Situated at one of El Gouna's lagoons, in the middle of an 18-hole golf course, the luxurious Steigenberger Golf Resort expresses a mixture of modern architecture with a reflection of regional tradition. The hotel grounds overlook the championship golf course, lagoons, pool and lush gardens. Offering the finest cuisine and excellent service, the hotel caters to the sophisticated golfer and vacationer. Its close distance to the down town and marina of El Gouna invites to have a walk and discover El Gouna's facilities, restaurants, sports and water excursions. ... more   less 
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Also Known As:
Steigenberger Golf Hotel El Gouna
Steigenberger Hotel El Gouna
Steigenberger Resort El Gouna

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