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“Fantastic service - loved it”

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Three Corners Ocean View Hotel - Adults only
Ranked #1 of 18 Hotels in El Gouna
Certificate of Excellence
Norwich, United Kingdom
Level 6 Contributor
89 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Fantastic service - loved it”
Reviewed 17 March 2014 via mobile

We were recommended to go El gouna by a friend and were advised that the TCOV had a great reputation so decided to book here and we weren't disappointed.

Everyone staying here was exceptionally friendly, as were the staff who couldn't do enough for you. We had asked for a double room with a balcony and a nice view and that's exactly what we got. A lovely clean spacious double room with ample storage space and some drawers which we have been lacking on previous holidays. Tea and coffee making facilities, a large bottle of water provided each day, I really wish there hadn't been chocolate in the minibar as I managed to eat three bars of it throughout the week!

We were there when the torrential storm hit and were unlucky that our room completely flooded, however the staff were amazing, they mopped and cleaned all day long, never moaning, always having a smile on their faces, the rain kept coming and they kept cleaning, everyone was hands on and there was no way any guests could complain as they couldn't have done anymore, we were very impressed and the all inclusive drinks kept us all smiling!

The lobby bar staff were particularly excellent, Beshoy, saied and Ahmed to name a few! their service was exceptional and we really felt welcome and looked after.

We never had a problem getting sunbeds, towels were provided, and nice comfy beds, a lovely clean pool area too.

We loved Peanuts bar, a great place to go on a night, the animation team kept us all entertained and were always friendly.

El gouna is such a lovely hidden gem of a place and we will certainly return, it was so lovely to be able to go anywhere we wanted with no hassle, quite often we end up staying in a hotel because we can't be doing with hassle outside but there were no such issues here and it was great to get out and explore, walking or via a tuktuk.

Thank you so much, we had a fabulous holiday and look forward to returning in the future

Big thanks to rob! Lynette! Kerry! Tim, biff and baz too! you made our holiday

Stayed March 2014, travelled as a couple
Helpful?
3 Thank Debs G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TTC-OV, General Manager at Three Corners Ocean View Hotel - Adults only, responded to this review, 3 May 2014
Dear Guest,
Have a very nice day from The Three Corners Ocean View Hotel.
Thank you so much for sharing your experience here on TripAdvisor and the high score you gave us.
We are very happy that you have spent a nice vacation with us and that you will come back to The Three Corners Ocean View Hotel.
I gladly share all of your wonderful comments with our team especially Sayed, Beshoy and Ahmed which I will know will inspire them.
We would be happy to welcome you back here soon.
With warm regards
Jürgen Grübel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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newcastle
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 March 2014 via mobile

Ok, so we went on the week that had the worst weather in years with 2 inches of rain in 30 minutes but it still didn't dampen our holiday!

The hotel deserves each of its 5 stars. The staff are so friendly, the service excellent. Even when everything leaked and water was everywhere the staff all mucked in and got everything dry! Even a short electric power cut didn't phase them!

The food was very good quality. Not maybe the range and choice of some ALs I've been on, but far better quality of food. All the drink was also very drinkable!

Having never been to his part of Egypt we didn't know what to expect. We got a nice surprise with a lovely marina, shops and restaurants and no one hassling us which was a very pleasant surprise.

Overall we had a great week.

2 little things both from Thomas cook and not the holiday. 1. Visas. We had been advised we didn't need a visa but also read that Thomas cook staff guided people to their stands to pay extra for visas. A visa for Egypt is $15 and this is clearly printed on the visa but the Thomas cool staff tried to charge more.
2. On the way home at checkout the Thomas cool check in staff said the plane wasn't full and if we wanted to buy a third seat to spread out (there was 2 of us) we could for £25. So we did and got a receipt only to be told on the plane that this was rubbish and you can't buy extra seats! We are reporting this to Thomas Cook! So beware!

Stayed March 2014, travelled with friends
Helpful?
2 Thank gateshead1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TTC-OV, General Manager at Three Corners Ocean View Hotel - Adults only, responded to this review, 3 May 2014
Dear Guest,
I would like to thank you for taking the time to share your wonderful remarks on our resort and for the high score you gave us. It is indeed a true pleasure to read that our team made you spending an amazing first time with us in The Three Corners Ocean View Hotel. We are happy to be in such a stunning location, surrounded by the lagoons, the harbor and the Red Sea.
On behalf of the whole team, we all look forward to having the privilege of welcoming you again.
Warm regards
Jürgen Grübel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 March 2014

This is our third trip to Egypt and we were very pleased to discover this lovely corner of the world.
The resort is spotlessly clean with an immense choice of food and pastimes. Snorkeling, a lovely beach, catamaran etc.
The staff are helpful and friendly without being overbearing.
What a shame the visitors have been hugely reduced due to the problems in Cairo. This is hundreds of miles away so don't let it put you off!
Thank you to the hotel staff and Thomas Cook for a memorable holiday.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank desmonda2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TTC-OV, General Manager at Three Corners Ocean View Hotel - Adults only, responded to this review, 3 May 2014
Dear Guest,
Thank you so much for taking the time to review The Three Corners Ocean View Hotel following your stay with us, and for e high score you gave us.
I am delighted that your visit was memorable and that you like the location and the hotel team. To read the headline “Marvelous holiday, nothing is too much trouble”!!” is such a big compliment and of course your comments will encourage all of us to continue deliver excellence service to our guests.
We are looking forward to welcome you back here soon.
With sunny and warm regards
Jürgen Grübel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lytham St Annes
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 March 2014

Just returned from a 3rd fantastic holiday at TCOV,all what previous reviews have said are true.
Excellent in all departments,from the fantastic service on arrival with Emad in reception,always helpful with a smile, to our lovely spacious room with beautiful views kept immaculate by Waleed,on to the restaurant we had very good varied choice to suit all tastes served by happy waiters Ashrat & Mamood, The hotel is in a wonderful position surrounded by three lagoons and is great to walk round,There are 2 very nice pools 1 were it is quiet & relaxing and 1 if you like a bit more activity. At any of the bars you get very good G&T's also the beer is very good and the staff Beshov, Sarwa,& Sayed just to name a few make you feel they really enjoy serving you.
must mention the guest relations ladies Ann & Lynn always happy & helpful.
Last but not least it was great to meet up with Fouad Gamal & Jurgen Guebel who go out of their way to make your holiday a very happy time
There is absolutely no problems in this area and it is very safe in the evening, you can walk out and are not hassled by anyone.Come to this hotel you will love it

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LythamStAnnesHazey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TTC-OV, General Manager at Three Corners Ocean View Hotel - Adults only, responded to this review, 3 May 2014
Dear Guest,
First of all I would like to thank you for reviewing your comments and experience regarding your 3rd visit at the Three Corners Ocean View Hotel. Thank you so much for your very nice review and for the high score you gave us.
I am glad that our team made you spending a nice time here with us. I will share your complements with the whole team especially Emad, Waleed, Ashraf, Mahmoud, Beshoy, Sarwat, Sayed, Ann, Lynn and Fouad whom I know will only continue to inspire them.
We are all looking forward to welcome you back here in The Three Corners Ocean View for your 4th visit.
With warm and sunny regards from El Gouna
Jürgen Grübel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 March 2014

Excellent service and customer care in very attractive surroundings. Food was good and varied, staff consistently cheerful and helpful. We were there during a rare major thunderstorm which had the potential to wreak havoc in the hotel but the staff including the managers rolled their sleeves up, worked out of hours and mopped and cleaned up, keeping everything going as smoothly as possible during a difficult time. Apart from no hot water for a few hours we were unaffected. This is what sorts the men from the boys! Triumph through adversity - well done!
We were a little disappointed with our room, in a block away from the main building which we were allocated after we were given one in the main block without a balcony. The building containing our room felt tired and lifeless and although our room was very comfortable and kept consistently clean it lacked the style and ambience of those in the main building. The animation boys were consistently excellent, during the days, providing plenty of activity for those wanting it, leading the activities with confidence and humour. We also saw them entertainingly perform dance one evening.
My husband went Kite surfing off the hotel beach most days. He also tried the great new water sports complex, 'Sliders' Cable park in El Gouna, hard work but very enjoyable. El Gouna itself is charming and the marina outside the hotel lends the area a rich, affluent ambience. We would definitely consider returning.

Room Tip: Ask for a room in the main building
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thelma E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TTC-OV, General Manager at Three Corners Ocean View Hotel - Adults only, responded to this review, 3 May 2014
Dear Guest,
Thank you so much for taking the time to review The Three Corners Ocean View Hotel following your stay with us, and for sharing your wonderful remarks on our resort.
I am delighted that your visit was great and that you like the location and the attentive hotel team, it is indeed a true pleasure to read that our team made you spending a nice time with us. I am really sad to read that the room was not great, the recognition directly influences our commitment to further improvements.
We are looking forward to welcome you back here soon.
With sunny and warm regards
Jürgen Grübel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 March 2014

We had a fantastic holiday at the TCOV, this was not
our first visit to this hotel and the reasons why are as follows:
Firstly, the guest relations ladies are super, always
helpful and smiling, ready to answer any request you may have.
The rooms are spacious and spotlessly clean, very
comfortable with lovely cosy beds. Our room, has a lovely view of the really pretty lagoon.
The food is delicious, lots of choice, so something to
suit everyone I would imagine.

Both the pools great, we usually stay around the one
in the Soleil building, The Animation Team are on hand
there to make sure you have lots of fun, but only if you
want to join in the various activities, otherwise you will be left
alone to relax on your sunbed if that's what you prefer.
The entertainment in the evening is also good fun, with The
Animation Team putting on some musical extravaganza and
showing off some of their great dance moves. Peanuts bar
also has entertainment on most nights and stays open late
for the people who don't want to go to bed too early. Moods
is another good place to go for a drink or two, although this
is not part of the all inclusive deal.

ALL the staff at the hotel are amazing, they work really hard and
nothing seems to be too much trouble.
Special mention for Zorro and Alex, part of The Animation Team,
two really nice guys who will go out of their way to make sure
you have lots of fun on your holiday.
Mr. Jurgens is usually around the hotel at various times of the
day, making sure everything is running smoothly and taking
time to talk to the guests also.

We will be back in a few weeks for what I'm sure will be another
fantastic holiday at the TCOV...see you all soon.

Room Tip: Room 2406..but you can only borrow it, it's my room really !!!
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandra564
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TTC-OV, General Manager at Three Corners Ocean View Hotel - Adults only, responded to this review, 3 May 2014
Dear Guest,
Thank you for taking time to write your review and to share your experience. It is indeed a true pleasure to read that our team made you spending wonderful time with us in The Three Corners Ocean View Hotel. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver our guests the best service. I have passed your very kind comments to the whole team especially Alex , Zorro and the guest relation. On behalf of the whole team, we all look forward to having the privilege of welcoming you again.
Warm regards
Jürgen Grübel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grimsby, United Kingdom
Level 4 Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 13 March 2014

My husband and I have just had a weeks holiday at this hotel and thoroughly enjoyed the relaxing experience. The staff and service was amazing and nothing was too much trouble. Both the reception staff and waiting on staff were polite friendly and always had a smile for you. The hotel itself had two sections to it and initially we had a room to the back of the hotel looking over the gardens which was quieter than the front section overlooking the pool and ocean. We asked if we could be moved to the front and it was no problem for us to be moved. We ended up in a refurbished second floor room overlooking the pool. The room had a very comfortable bed in it a small bathroom but was more than ample. There was a mini bar in the room containing drinks chocolates crisps etc but there was an additional charge. On the all inclusive package food and drink was plentiful and I not been a big drinker was delighted when I realised it was proper coke, tonic water and the spirits were typically British! On a negative the first night we arrived albeit late the restaurant looked as though a bomb had hit it, but more staff would Off helped I'm sure. The food was rather repetitive and for those staying more than a week I'm sure it would of been difficult. The position of the hotel truly is stunning right on the waters edge with plenty of sun loungers fresh towels and a wonderful swimming pool. There was entertainment on an evening and throughout the day there were a variation of activities, they were not forced upon you so your choice to join in or not. Plenty of good restaurants around the hotel we particularly enjoyed the garage a variety of great burgers, salads, steaks even good old chicken in the basket was delicious! We really enjoyed our time at the three corners and certainly would recommend this hotel in El Gouna and certainly stay again.

Room Tip: Ask for rooms on the Sheraton or marina side and a high floor if possible.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy503975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TTC-OV, General Manager at Three Corners Ocean View Hotel - Adults only, responded to this review, 3 May 2014
Dear Guest,
We very much appreciate your time to post your feedback on the site and it is so nice to hear that you had a nice time here with us in The Three Corners Ocean View Hotel. We are very grateful that you have let other people know of your positive stay, the kindness of the staff and the superb location. I have passed your kind words to the whole team.
We would also like to thank you for your feedback about the restaurant, your feedback is helping us continuously to improve the service we offer.
We all are looking forward to welcome you back on a future visit. Please do not hesitate to contact us if we can assist with anything.
Warm regards,
Jürgen Grübel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Three Corners Ocean View Hotel - Adults only

Property: Three Corners Ocean View Hotel - Adults only
Address: Abu Tig Marina, El Gouna, Hurghada 84513, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > El Gouna
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in El Gouna
#1 Luxury Hotel in El Gouna
#1 Romantic Hotel in El Gouna
#1 Spa Hotel in El Gouna
#1 Family Hotel in El Gouna
Price Range (Based on Average Rates): £
Hotel Class:4 star — Three Corners Ocean View Hotel - Adults only 4*
Number of rooms: 160
Official Description (provided by the hotel):
The Three Corners Ocean View Hotel**** Prestige acclaims a special location in El Gouna. Stretched along the Abu Tig Marina, the two swimming pools are unique: one overtops the Red Sea itself while the other pool is set in the middle of this superb Marina. The Three Corners Ocean View Hotel, as well in the Le Soleil building as in the Du Port building, offers waterfront lodging, dining, shopping or poolside fun and prides itself in indulging your desires. All guests can enjoy the facilities in our two building freely, no matter where they may have their room. Travelling alone, as a couple, or with a group of friends, Ocean View represents the best adults only quality holidays in an exclusive, stylish environment. ... more   less 
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Also Known As:
3 Corners Ocean View Hotel
Hotel Three Corners Ocean View
Three Corners Ocean View El Gouna

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