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“Where Paradise is found !”

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Movenpick Resort & Spa El Gouna
Ranked #4 of 18 Hotels in El Gouna
Lausanne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Where Paradise is found !”
Reviewed 20 June 2011

I can only recommend the Moevenpick Resort & Spa El Gouna...
Their professionalism, attention to details, care, and excellent service is way above any other hotels in the region.
Everything was perfect, including the weather...
We feel secure both in the resort and in the outskirts where the customers is put at ease and the tourist is taken care off.
Thank you, we shall return !

  • Stayed April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
1 Thank jmberner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMElGouna, General Manager at Movenpick Resort & Spa El Gouna, responded to this review, 1 July 2011
Dear jmberner

We were delighted to read that you had very much enjoyed your stay and that you found the care and attention paid by our team members to be the best in the region.

Yes El Gouna is very safe and secure - just like it was before the Revolution and we look forward to welcoming you back again in the not too distant future.

John G C Wood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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N
Level 4 Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 June 2011

June 2010. Annual 10 days break which I was hoping to be relaxing and enjoyable.

The plans were simple: stay in Switzerland and enjoy the sunny weather we had had for the past 2 months, travel around and visit Switzerland and neighbouring France with the family visiting us from overseas. And celebrate my birthday.

Unfortunately, weather in Europe is always unpredictable. My 10 days off became a daily weather check with a simple outcome: rain every day...
We decided not to continue 'suffering' from the bad weather, brainstormed about locations to go... Egypt seems to be an interesting spot, maybe a bit hot and dangerous?
We called our Egyptian colleagues, highly recommending their country and who knew THE best spots for us to enjoy our holiday...

And here we go! Movenpick El Gouna! THE place to make your dreams come true: a great and well organized resort, like in the magazines pictures.

Here are the 10 reasons why I highly recommend you to Movenpick El Gouna!

ABOUT EL GOUNA
1. GREAT LOCATION FOR TOURISTS - village created a few years ago for tourism 'a la Disneyland' close to Hurghada. An easy way, safe and comfortable way to visit Egypt and feel at home. Much better than Hurghada.
2. QUIET VILLAGE - Few tourists, no need to queue or wait, always space available for last minute decisions. Great for families, guess singles will prefer to go to Sharm for a better nightlife.
3. GREAT TAXI SERVICE - a fixed price list shows you the prices for the most popular locations. NO need to go through the hassle of negotiating deals and feel scammed.

ABOUT THE MOVENPICK HOTEL (where shall I start???)
4. WEATHER- Get a great suntan and enjoy the temperature. Think that the 38 degrees forecasted will make it unbearable to stay outside? WRONG! Get yourself a long chair on the beach front and enjoy the wind and the sea temperature, making it sometimes even a bit chilly - can you believe it?
5. BEACH FRONT - Relax your mind and enjoy the magnificient views of the sea (my husband is from the carribean and acknowledged the breathtaking view), the kitesurfers surfing on the sea, the waiters bringing you food and drinks, etc
5. SPA - Relax your body with their spa facilities and special discounts in low season!
6. EXCELLENT SERVICE - Relax yourself and let the staff take care of you anytime you need. Room service, restaurant, swimming pool, beach front, spa. Tell them what you need and they will deliver.
7. ROOM - Make yourself comfortable in their new rooms! The hotel upgraded us to their renovated rooms with big bathrooms, seaview from the bed, sofa and terrace. A pure pleasure!
8. BREAKFAST - Enjoy great food from the beginning of the day. Local delicatessen, warm, cold, pastries, yoghurts, fresh fruits, warm eggs, help yourself and get ready for a great day!
9. OVERALL RESORT - Enjoy the resort discovery. From the Buddha Bar music in the entrance hall through the amazing view as you get out of there, get to know the resort. Want fun around the swimming pool - go to the one with activities. Want quietness aroudn the swimming pool - go to the ones devoted to relaxing yourself. Many restaurants, evening activities, excursions, spa, health club, etc etc etc.
10. BIRTHDAY - The cherry on the cake ;-) To show how much attention hotel management puts on service, their delivered a card with a birthday cake to my room on my birthday. Just because I identified my birthday on the inscription card on the 1st day. Isn't this amazing?

In a nutshell, if you're looking for relaxing holiday where you feel pampered and want to enjoy the sunny side of life, Movenpick El Gouna is your place!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
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Helpful?
2 Thank Hopetohelpyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMElGouna, General Manager at Movenpick Resort & Spa El Gouna, responded to this review, 20 June 2011
Dear Hopetohelpyou

We were delighted to read that we were able to 'rescue' your holiday and birthday celebration, earlier this month, which threatened to be spoiled by Europe's unpredicatble weather. and thank you for heeding your colleagues recommendations that Egypt and, especially, El Gouna is very safe.

Thank you also for your kind words about the various different aspects of your stay and, in closing, all our team join us in hoping that you had a safe trip back home and that it will not be too long before we can welcome you back again

John G C Wood
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Antwerp, Belgium
1 review
Reviewed 18 June 2011

September 2009 and 2010, now we had the pleasure to be there in june. Egypt is safe and the hotel is fantastic, it feels like entering paradise!
Lovely room, nice restaurant with excellent food and wine, friendly employers, ...
WE LOVE IT AND WE WILL BE BACK!!!

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
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Helpful?
Thank john-jeanine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMElGouna, General Manager at Movenpick Resort & Spa El Gouna, responded to this review, 22 June 2011
Dear john-jeanine

All our team were really happy that you had very much enjoyed your 3rd visit and thank you for your kind words about everything. Yes, Egypt is very safe and secure - just like it used to be.

We all look forward to welcoming you back again in the not too distant future.

John G C Wood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp, Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2011

For people who are looking for a quiet holiday in a splendid area, they will find it here. Several possibilities for swimming, different pools, lagunes and the red sea. You can eat in 3 restaurants and everywhere outside if you like it.Staff is very kindly and the renovated rooms are superb. In one word Super!!

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
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Helpful?
1 Thank michka20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMElGouna, General Manager at Movenpick Resort & Spa El Gouna, responded to this review, 18 June 2011
Dear Michka20

Thank you for your high praise - it is really good for our team members to know that all our efforts, to provide the services that our guests want, are very much appreciated.

We shall pass on your thanks to our team and please tell everyone that Egypt and especially El Gouna is extremely safe and secure.

We look forward to welcoming you back again in the very near future.

John G C Wood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level 6 Contributor
925 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 416 helpful votes
Reviewed 14 June 2011

Very enjoyable stay in this upmarket tourist complex on the Red Sea with
low density and high spec holiday units. Meovenpick El Gouna is a well managed resort hotel with the emphasis on diving, windsurfing and kitesurfing.
We enjoyed doing very little except relaxing in the very hot sun and made good use of the 3 seperate pool areas. It was extremely quiet with very few guests around, both in the hotel, and in the Marina.
Food was as you would expect from a Swiss hotel - very high quality, and presented well. The waiting staff were exceptionally good, and immensely helpful. The cooking stations were spotless, the selection particularly of desserts was of the highest standard. Similarly the breakfast buffet had a great choice, and even better staff.
We had a Deluxe room which had been refurbished - however this involved the beds being moved into the centre of the room, together with the minibar forming a division and headboard for the beds. However in this move the need for air con has been overlooked and it was immediately above and blowing onto our heads. I sometimes wonder if the designers of hotel rooms have actually stayed in their creations. Disappointing.SO WE MOVED THE BEDS AROUND 90 DEGREES and avoided the cold but greatly needed air con. Bathroom again had a high spec but with a noisy opaque glass door, it could have been so much better.
Loved ;
the setting
gardens despite the heat
the pools
double beach shades
restuarants
great waiters and cooks
excellent room staff

but hated
FRONT DESK (when ignoring mere guests and answering the phone in the middle of our conversation, then failing twice to release my hotel room door & i had to return twice to get it resolved).

One the main drawbacks with El Gouna is quite simply is that it is a long way from anywhere interesting or historic. But it made for a relaxing holiday.

Room Tip: do a deal, its Egypt & a buyers market
See more room tips
  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cherriesfan_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMElGouna, General Manager at Movenpick Resort & Spa El Gouna, responded to this review, 15 June 2011
Dear cherriesfan_9

We were pleased to read that you had very much enjoyed your stay at our resort and that you liked our new Leisure rooms - we have noted your comments about the bathroom doors and the contractor is coming back to fix them all. The airconditioning vents are normally angled so that they do not blow cold air on the beds but it seems some guests are changing the angles to suit their requirements. Our team have now been given instructions to check that they are at the right angle in all rooms where we have arrivals.

Thank you for your kind words about the helpfulness our team members and the quality of our food though we have noted your comments about the Reception Team and the appropriate action is now being taken to correct this.

Regretfully business is not as good as we would like, even though we were running at just over 50% occupancy during your stay, as it seems many people are under the impression that Egypt is not 'safe' - as you know this is not the case and we do hope you will be able to tell all your friends so that business comes back quicker.

All our team look forward to welcoming you back again in the not too distant future.

John G C Wood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barendrecht, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2011

Just returned from our 5th visit to Movenpick el Gouna.
It's become our home away from home, especially because of the friendly staff. It's nice to hear that Movenpick is carefull with their staff in these times (no job losses).
Important is that there are no safety problems at Hurghada airport or El Gouna. If you are thinking about goning to Movenpick El Gouna, don't let safety be an issue because it's not (and never has been).
Movenpick was as beautifull as ever. The renovated (leisure) rooms are beautifull. The old (classic) rooms are good (& clean) but in need off renovation. I think 2012 (end 2011) all rooms will be renovated.
There allready is al lot of info about Movenpick el Gouna, so I'll try to name our highlights: at the Spapool (nice & quiet) you can walk in to the sea for hundreds of meters and still not deep. There also is a reef for good snorkling (beautifull fish & corals). At the Spapool there also is a real Thai spa called Angsana where you can get the best massages en treatments.
The food is delightfull (main, Thai, Fish & Italian), hot & plenty.
There is a lot of personal attention. Fruit in the rooms,cookies brought, extra towels, calls if everything is oke, you name it. Movenpick does everything to make a perfect holdiay!
Kind regards to all the staff, especially Afrahiem, Ahmed & Hany (+manager Spapool) and the boys of the Spapool.
Fam. Baks, Holland

PS; go snorkling with Colona Divers, trip Dolphin Spotting, Eur 30. We've seen dolphins 7 out of 8 times.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
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Helpful?
1 Thank joopandwendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMElGouna, General Manager at Movenpick Resort & Spa El Gouna, responded to this review, 14 June 2011
Dear joopandwendy

We were delighted to read that you had very much enjoyed your 5th visit with us and thank you for your kind words about everything.

Part of the Vision of Moevenpick' Hotels and Resorts worldwide is to look after the wellbeing of all itsTeam Members and it was for this reason that a decision was taken not to dismiss anybody, as a result of the Revolution and that is why you are seeing so many familiar faces. Naturally they are all delighted to welcome back so many regular guests like yourselves.

We are glad that you like the 'new look ' Leisure rooms and in the past 21 months, 365 rooms have been completely 'reinvented' and the the plan is to finish the remaining 189 in phases between now and the end of 2012.

As requested we shall pass on your kind regards to all our team members and especially Afrahiem, Ahmed & Hany and all the team at the Spa pool area.

They all join us in looking forward to welcoming you back again in the not too distant future for your 6th visit.

John G C Wood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxor, Egypt
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 June 2011

Used one of the "intoegypt" mini breaks & treated ourselves to sea view, as it was my husbands birthday trip & got a superior room, he also got a complimentary card & cake:)

Very well appointed, comfortable seating, attractive layout & decoration & a kettle (unusual for Egypt!)

Personally felt the pool area was noisy with the activities in the afternoon (& the music) but we asked & were happily moved to a lovely quiet room.

I prefer firm pillows & theirs were too soft, there was 1 firm one there & I'm sure we could have asked for a second but had taken our own.

Staff were all extremely helpful, they couldn't have been nicer when we got moved.

We had gone to El Gouna for the wide range of restaurants so only ate in resort once at the Thai restaurant, which was lovely. Rated restaurant down as they served "nectar" instead of juice for breakfast.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank franEgyptUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMElGouna, General Manager at Movenpick Resort & Spa El Gouna, responded to this review, 13 June 2011
Dear franEgyptUK

We were very pleased to read that you had chosen our Resort for your Celebration and that you had very much enjoyed your 3 day break.

We have noted your comments about the noise at the activities pool - we actually have 4 pool areas and the other 3 have no activities, so that we can meet the demands of our differing clientele. We also have different types of pillows available at Housekeeping and are sorry that we had not advised you of this. At breakfast we have both Nectars and Juices and regret that you only saw the Nectars.

Thank you for your kind words about the helpfulness and friendliness of our team members and they all join us in hoping that it will not be too long before we can welcome you back again.

John G C Wood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Resort & Spa El Gouna

Property: Movenpick Resort & Spa El Gouna
Address: Main Street | PO Box 72, El Gouna, Hurghada, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > Hurghada > El Gouna
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in El Gouna
#2 Top resorts Hotel in El Gouna
#3 Spa Hotel in El Gouna
#4 Luxury Hotel in El Gouna
#4 On the Beach Hotel in El Gouna
#6 Romantic Hotel in El Gouna
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Movenpick Resort & Spa El Gouna 5*
Number of rooms: 420
Official Description (provided by the hotel):
The Mövenpick Resort & Spa El Gouna is nestled on a peninsula, with its own exclusive beachfront. It offers spectacular views of the Red Sea, the tranquil lagoons and the lush gardens. The ideal surroundings combined with the resort's extensive facilities all make for a perfect stay. The charming center of El Gouna with its picturesque architecture and numerous attractions is only a few minutes away and Hurghada International Airport can be reached in 30 minutes. ... more   less 
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Also Known As:
Moevenpick Resort & Spa El Gouna Hotel El Gouna
Moevenpick Resort And Spa El Gouna
mövenpick El Gouna
Moevenpick Hotel El Gouna

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