I have stayed three times in Moevenpick Resort & Spa El Gouna. My last visit was a very disappointing for the following reasons
There is no free wifi service and the service available is too expensive; something you don’t expect in a supposedly five stars hotel
The key to the room is a magnetic card that I had to change/replace every day for a five days because the card doesn’t open the door. Noting that my room was far from the reception and after a long day on the beach it is annoying to walk all the way to reception and back because of a key that does not function properly
The type of the hotel guests and the attitude of the staff assigned to the pool area who allowed the guests to swim wearing their clothes was disappointing to say the least. It was disgusting to see women jumping in their full clothes. I have tried to explain to the staff working in the pool area that this is unacceptable because of hygiene problems issues. The staff did not care and simply responded saying this was tolerated by the management of the hotel; a response that I found disturbing.
I delux room was overlooking the pool area, needless to say, with the type of people swimming in the pool my morning view was very depressing
- Official Description (provided by the hotel):
- The Mövenpick Resort & Spa El Gouna is nestled on a peninsula, with its own exclusive beachfront. It offers spectacular views of the Red Sea, the tranquil lagoons and the lush gardens. The ideal surroundings combined with the resort's extensive facilities all make for a perfect stay. The charming center of El Gouna with its picturesque architecture and numerous attractions is only a few minutes away and Hurghada International Airport can be reached in 30 minutes. ... more less
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- Also Known As:
- Moevenpick Resort & Spa El Gouna Hotel El Gouna
- Moevenpick Resort And Spa El Gouna
- mövenpick El Gouna
- Moevenpick Hotel El Gouna