This year second time in Egypt. We don't expect "World Top Class Standard" in every detail visiting Egyptian hotel, as we have to realize that there are "slight differences" in our cultures. Anyway, it is amazing how the people in Egyptian holliday resorts are able to adapt to our needs, even if this coud be for them sometimes strange, I can imagine :-))
Ad this is especially tru for Movenpick. The staff is firendly, inobtrusive, always trying to do their best (if you have 554 rooms totally sold-out, it is obvious that it takes some time in rush-hours to serve all of the demanding guests). That well-known habit of expecting "bakshish" for any stupid thing is absolutely missing here, which helps a lot to feel relaxing and comfortable. Nothing against "tipping" for good services, but doing that under the pressure is no fun. So for this - thumbs up.
I admire the family atmosphere, which is not only the phrase, but reality. For me the most important factor adding to that was whole animation team, which deserves both thumbs up. In fact, they made my vacation, even if I am ususally resistent to such "attraction". But their professional attitude, joyful personality, versatile skills and funny ideas first got my 9-years old son, then my wife, and finally even me. 7 day's vacation is not long enough to plan long trips or different hard-to-manage activities, but still far too long enough to just spend it to lying on the beach or by the pool. So with the little help from our animator friends we had week full of activities, like water polo, volleyball, table tennis tournament, water gymnastics (yes, even me!) etc., which were interlaced by the time for lunch, having a drink, swimming in the sea (it is possible, if you really want!) or just resting on the sun-beds. Once again, many thanks to all of them.
Hotel itself is nice, big but still acceptable, rooms are spacey enough. Best ones are on the 2nd or 3rd floor, with a beautiful view of Red Sea or lagoons. Food is perfect (remember, they have specific religion, affecting almost everything, so there must be some differences). I totally disagree with complaints like "no enough vegetarian food" or so, because really everybody could find some delicious meal up to his/her taste, unless not beeing totally spoiled. Kitchen was simply - good, and really worth wile to have an AI program.
Pool service - excellent. Lost-and-found items, if found by employees, were stored and given upon request. We had such (very good) experience twice, and it is something not really typical even for europea good hotels. So thanks, guys!
Kind of complicated system of billing even AI guests (I understand the idea and reasons, but lot of other, especially elderly people, seemed to be confused). I assume that typical clients coming to this hotel don't want to be "marked" with wrist bands, as they do it in other hotels. And billing is the only way how to differentiate AI guests from the others. But management of the hotel should do something with that, otherwise the bartender would be more like accountant than drink-maker. Waiters at the dinner had really hard time to explain some decent old men, that it is absolutelly OK to sign a bill for hefty sum of money even if they paid AI program just to avoid unnecessary expenses. And also it is everything else but snobbish or noble or whatsoever it wanted to be to say 40 times a day "Yes, I am really All Inclusive".
Spa centre is again some comparative psitive point to compare with other hotels, and even if it was unusually hot, we used it twice during the stay. Other activities /bikes, pedal boats, kiting or windsurfing lesson - very good. But one week is not long enough to fully enjoy everything. Funny thing was the cancelling the windsurfing lesson for kids because of the wind. It's like to cancel swimming lesson because of the water in the pool. But I think it had nothing to do with the hotel, as the servise seemed to be independent. Of course, paid lessons were not cancelled. But I understand this, nothing special, we are quite similar here.
Generally, immeditelly after coming back home I recommended this hotel to all our friends as some not-everyday experience, and especially those golf-lovers (because they usually go for something not "typical") it should be a first choice in that area. If anybody likes activity like kite-surfing, there is no other question as to where to spend next vacation.
- Official Description (provided by the hotel):
- The Mövenpick Resort & Spa El Gouna is nestled on a peninsula, with its own exclusive beachfront. It offers spectacular views of the Red Sea, the tranquil lagoons and the lush gardens. The ideal surroundings combined with the resort's extensive facilities all make for a perfect stay. The charming center of El Gouna with its picturesque architecture and numerous attractions is only a few minutes away and Hurghada International Airport can be reached in 30 minutes. ... more less
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- Also Known As:
- Moevenpick Resort & Spa El Gouna Hotel El Gouna
- Moevenpick Resort And Spa El Gouna
- mövenpick El Gouna
- Moevenpick Hotel El Gouna