This was one of the worst hotels I have ever stayed in....I will only focus about the worst 3 aspects....
1- receptionist: just to give u a flavor, the guy made us pay for the full stay beforehand...when we told him why dont u just put a hold on the credit card and then take the full pay once we checkout (like any hotel in the world) , his reply was that they owe booking 3000 usd and they need to pay asap so they need to quickly collect funds from the guests!!!
2- breakfast: the poorest breakfast buffet I have ever seen....it includes minimal salty food, the pastries are terrible and have been there for ages (definitely not fresh) ...the omelette guy was the only pleasant thing...I am impressed of that given all manager replies to all ppl who said menu was terrible was that ppl are generally satisified (which is practically impossible as we were all ppl with the same problem)
3- a/c: horrible noise across all our 6 rooms (althu before going I read in a manager reply that they fixed the issue in most rooms, I dont get how by coincidence all 6 rooms were not part of the fix)
In summay....Dont think of booking there...gouna has 15 other hotels many of which r at same price range and offer significantly better value for money
- Official Description (provided by the hotel):
- Arena Inn Hotel is a convivial mid-sized El Gouna hotel offering all the amenities expected of a Red Sea holiday resort. Built along the saltwater lagoon that separates the island of Kafr El Gouna from the Downtown mainland area, the hotel offers a peaceful waterfront setting a few steps from all the facilities and services of the fully integrated resort town of El Gouna. Cafés, restaurants, supermarkets, shopping galleries, and evening entertainment venues with live music and shows are all within walking distance. The hotel's infinity pool overlooks a swimming lagoon bordered by a small sandy beach. Arena Inn guests also have access to the hotel's sea beach on nearby Zeytouna Island, reached by shuttle boat or bus, where some of the best snorkeling in El Gouna can be found. Arena Inn's main restaurant, Laguna, is built to resemble a wooden ship's interior. It boasts splendid views over the turquoise lagoon from its panoramic wooden deck. The Arena Inn counts 144 hotel rooms in three main buildings facing the lagoon on one side and the golf course on the other. This Red Sea hotel is family friendly, offering entertainment opportunities, a kids playground, as well as connecting rooms for added convenience. It also welcomes couples and groups of friends. The Arena Inn is particularly appreciated for its very nice atmosphere, and repeat guests praise the staff's friendliness. ... more less
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- Also Known As:
- Arena Hotel El Gouna
- Arena Resort El Gouna