This Hotel is build for 5 stars, but service and management downgraded it to 3 or 4 stars. There are 6 restaurants, but nothing much special for their type in there...it is pretty much all the same, except the orient one (I think Marocan) ... maybe 1 or 2 dishes special for that region.
This is not such big deal since food is good. The bigger problem is service. Shefs stop cooking after 20:00 h although dinner lasts up to 21:30 h, so the numerous Russians who go to dinner first, eat all the specialties. The veithers are awful, very slow to bring you something, but quick as snakes when removing from your table. I can recommend only 2 barmen, which are really professional.
The worse problem is the Towel policy. In this hotel you can not get a clean towel if you return used one. When you return your used towel, you can get back clean one only tomorrow morning. This is totally idiotic....especially because you can return your towel up to 18h....when is the very nice for swimming, but they close the beach at 17h and even try to force you out of the water and beach, because they want to go home or work something else (like you are there for them and not they for you). So if you go on a boat trip and return maybe after 18h, you have to use your dirty towels all day tomorrow.....totally crazy. Cleanliness is another issue....the rooms should be cleaned better for 5 stars. The room is OK, except shower, which don;t exists, but there is part of bathroom with drainer used for that purpose, which is only 2 cm under the bathroom floor, so you have to use your water slowly not to flud your bathroom. The staff also makes a lot of noise in the morning, waking you up.
- Official Description (provided by the hotel):
- Built on 72,000 sqm, the Albatros Palace Resort delivers a beautiful beach side oasis with a wide variety of activities and attractions. The distinction of this luxurious 5-star resort lies in its great architecture, warm hospitality, finest in accommodation, dining and facilities. It is only 15 minutes from Hurghada Airport and 20 minutes from the city center. Albatros Palace Resort ensures guest comfort in every way and provides rooms and suites designed with a true sense of luxury. At this all inclusive resort, there are more opportunities for fun and adventure than you will have time to indulge in with just one visit. ... more less
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- Also Known As:
- Albatros Palace Hurghada
- Albatros Palace Hotel Hurghada