OK, so I’ve read the reviews, scratched my head and all that excitement that I had having booked the Old Palace Resort had slightly evaporated – would it really be that bad?
Now let’s get things into perspective immediately: this is a five star hotel with a three star price tag. So that old adage you get what you pay for must be relevant, and it is. But that’s why we went - it cost two of us just over a thousand for two weeks, if I wanted to be assured something spectacular I would have had to double that price.
So wanting a bargain, and wanting something without mildew on the walls, we booked the Old Palace. And it wasn’t that bad – honestly. It is a good looking hotel; the rooms are just what you’d expect – better than a Travel Lodge not as grand as the Ritz. So that’s a tick for the decor.
The beach is lovely with plenty of sunbeds, sea absolutely wonderful, the pool clean and surrounding area tidy. Another tick.
The restaurant is perhaps a little sterile – just functional. And there isn’t a snacky restaurant for lunch which was a pity. There is a pool bar but no food, just drinks and little snacks like pastries. So all meals are served in the main restaurant. Now, I’ve read about the food but it isn’t that bad, no way! I actually thought it was fine, the choice was good, there were normally two chefs cooking from their stations – and a barbeque outside sometimes. One chef was always serving pasta which was lukewarm, but hey ho, it was edible. Breakfasts were good, the chef cooking omelettes or fried eggs but I was always eating toast so I can vouch for the freshness of the bread! And they also serve a range of traditional Egyptian food – I enjoyed their puds!
A massive tick goes to the staff – absolutely fab! Well mannered, courteous, friendly and polite. OK, a few surly faces behind the bar, but in the restaurant they couldn’t have worked harder for us. And, from talking to one on our last day – Metaz – he said the food was about to change for the better as he was given more control, so fingers crossed.
I think up to this point I’d rate the Old Palace a four star with a must try harder tag. But, as always, there is a but... YOU HAVE TO ASK FOR THINGS. Even shampoo, coffee (there’s a kettle in the room), cups, tissues, so the housekeeping gets a massive cross and I have a feeling management say, ‘Don’t bother restocking the rooms it saves us money!’ Who knows, but this really got my goat and caused us to complain to the management, and things did get better after that...well, for a while.
So for us money conscious bargain hunters it’s a good deal and a fair price for a very fair hotel. For those wanting pure luxury you’ll have to pay top price.
So sit back and relax and don’t worry, you won’t be ultra happy but you’ll be fine.
Oh it is very remote but then Hurghada is a dump so it’s not all bad!
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- Also Known As:
- Old Palace Hotel Hurghada