My wife and two daughters aged 7 and 9 stayed for two weeks from the 15th June.
We had a great 2 weeks at the Jungle Aqua Park – We had read loads of reviews on here and decided this was the place for us. There were a couple of reviews that were not so positive so we had slight concerns about a couple of aspects but I am pleased to say it did not affect our holiday.
All the good reviews are correct but below is some stuff we would have found useful before going out. This is our experiences….
We arrived in Hurghada Airport on a Friday evening and were shocked how chaotic the Arrivals Hall was. We read on here that we should go to the cheaper places selling Visa’s but the Thomsons agents were very keen for us to pay at their stand. We just wanted to get to the hotel so paid the £13 visa each and joined the queue at passport control.
Standing under the massive ‘free trolley’ sign in the airport was a man handing trolleys to passengers with his hand out asking for a tip. This was very common at the airport, everyone that did something for you wanted a tip…whether you wanted/needed help or not.
We met Mohammed, our Thomsons rep, at the airport. He was on our coach and came with us to the hotel. He was very helpful the whole holiday. His English was fantastic and he had some very useful tips and suggestion help improve our stay. Mohammed was always smiling and could not do enough for you. He is a real credit to Thomsons. He knows everyone at the hotel and goes out of his way to help. He helped arrange flowers for my wife for our wedding anniversary.
The hotel is huge!
As all the other reviews say, it was kept very clean. There is always someone working on the garden or cleaning the pool and cleaning the sunbeds. The staff work extremely hard to ensure it is kept immaculate.
The rooms are very clean and quite large. We had dividing doors to separate our sleeping area from the kids. The shower was massive, I am sure we could have all fitted in there if we wanted! The mini-bar was stocked with water but on one occasion we were left a bottle of Diet-Coke but I am not sure if that was left by accident? We loved looking at the photos of all the towel sculptures left by the house keepers but we only had one sculpture the whole time.
The waterpark is great. There are loads of lifeguards around which is comforting if you are not very confident on the slides. The sunbeds at the waterpark go very quickly so we used to get there early when we went. We never had to queue for more than about 3 minutes for a slide. We were very impressed with the whole thing. The floors get very very hot and it is difficult to get back to the next slide. Luckily we had aqua shoes (£3 from Sports Direct) thankfully!
The bars were a bit of a disappointment for me. The bar staff had a bit of an attitude. I know they work long hours and I assume they don’t earn a lot of money but I got the feeling that serving me and my family drinks was an inconvenience. We did tip but that didn’t seem to make much difference. Maybe we were not tipping enough? Maybe they were having a bad couple of weeks? Whatever the reason we didn’t like going in the bars.
When sitting by the pool in the heat you will want to drink loads, unfortunately that means lots and lots of trips to the bar. The drinks were served in 7oz / 200ml plastic cups and if you don’t have ice you don’t even get a full cup! You are not allowed to a tray, so you can’t even get 2 each. Good luck carrying them if you have to get more than 3!
Restaurants and Food
We thought the food was good, not amazing but good. There is lots of choice and plenty of restaurants to choose from. The waiters were really nice. Towards the end of our holiday they started putting bottles of soft drink on your table for the evening meals, this was much better than having to constantly be at the drink filling stations!
I cannot tell you how many times we were approached about massages, hair braiding, trips etc etc. This was constant throughout the day, every day. My tip is not to get into a conversation with them unless you plan to buy…otherwise they’ll never go! Just be polite and say “no thanks”
We don’t smoke and we read a review on here they said how bad the smoking was at the hotel. We did not find this to be a problem. There was no smoking inside but you could get stuck next to a smoker outside. If this is the case, just move. There are plenty of other places to sit.
All the pools were amazing. We loved the one outside our room and spent many hours there. As many other reviews have said, make sure you and you travel companions don’t run around the pool sides. It gets VERY slippery and can be quite dangerous.
There is wifi at the hotel. This is pretty expensive. It was about £3 for 30 minutes or £12 for 24 hours. The signal was good throughout the resort. The upload and download speed was 0.5MB. We kept getting logged out the session so had to keep putting the password in, this was pretty annoying. There is free wifi at the local shopping centre. This is about 10 minutes away and faster than the hotel!
Shops at the hotel
There are very very expensive. 1 Mars Bars, 1 packet of crisps and a bottle of drink = £4. Stock up at the local supermarket!
The Airport coming home
One word: Queue. Be prepared to wait and be patient. We queued 7 times from arriving at the airport to getting to departures. It’s a little mad but you can pay £10 per person and go VIP!...which means no queues.
It was alright. That really is all I have to say.
We went to the beach once the whole time we were there. Most reviews have covered it to death but my family wanted to leave after 15 minutes and head back to the hotel. That says it all. The bus there and back was chaos. Despite the fact the bus is very small, people were still trying to get on it with huge inflated inflatables!
- Official Description (provided by the hotel):
- Jungle Aqua Park offers the largest water theme park in Hurghada. It is an amazing resort of endless choices at Red Sea coast. Being an Aqua Park, it is popular for its water slides, varied swimming pools, besides a multiple range of sports and social activities for people of all ages. You will find something for everyone at the Jungle Aqua Park, whether you are planning an active holiday or a family vacation combined with a most exquisite theme of water sports and leisure. ... more less
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