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“Enjoyable but not as good as previous stays”

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Sensimar Premier Le Reve
Ranked #2 of 221 Hotels in Hurghada
Certificate of Excellence
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Enjoyable but not as good as previous stays”
4 of 5 bubbles Reviewed 23 June 2014

We have recently returned from our 3rd visit to PLR. Overall we had a very enjoyable stay and returned to the UK feeling relaxed and refreshed. There were many examples of the excellent service and facilities on offer at the hotel, the bedroom was well furnished, the air conditioning effective and the standard of room cleaning exceptional, however I would add that the shower and bath facilities were looking a little tired and the shower head had definitely seen better days.
The pool areas were well maintained and in general there were enough sunbeds and sun umbrellas to go round, (although it doesn't help when some people believe they should have their own umbrella as opposed to sharing between two!!).
Clearly efforts have been made to add more entertainment into the weekly programme, than in previous years, and in general this was to a good standard.
However we did notice that some aspects of service delivery were not as good as they have been in previous years. Key areas where standards appear to have slipped are in the pool drinks service (I am referring to the service from the waiters who service those holiday makers who are sunbathing, not to the service from those permanently stationed in the bar itself). Secondly the standard of service from the waiters in the main buffet restaurant has definitely declined. On more than one occasion I waited so long for a drink that I went and helped myself, this was particularly noticeable at breakfast and lunchtimes.
The food choice was still very good, but even over a fortnight it did feel repetitive at times. The speciality restaurants have made some changes to their menus, which was nice to see, but unfortunately some of the changes were not for the better, e.g. an over fascination with polenta in the Italian Restaurant and a brave, but disastrous, attempt at duck pancakes in the Chinese Restaurant.
I have saved the two major concerns that we had to the end. Firstly an appeal to the waiter in the poolside restaurant who serves the lunches......Stop putting the plates down, counting to three and then removing the cloches to reveal the lunch!!!! .....I know what a pizza looks like!!!
It was probably funny the first time he tried it but believe me it would be more appropriate at a 5 year olds birthday tea!!
Secondly the award for most irksome staff member must go to the gentlemen from the Spa who clearly did not understand the meaning of the words "no thank you". Every day for 14 days he tried to sell us some sort of spa treatment. Somebody really needs to address this as it seems to be a fairly regular comment raised in reviews about the PLR.
But let's not end on a negative, the PLR continues to offer a great holiday atmosphere, but I fear an element of complacency is creeping in.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank jonathangoodchild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLER, General Manager at Sensimar Premier Le Reve, responded to this review, 24 June 2014
Dear jonathangoodchild,
Thank you for choosing Premier Le Reve for your recent holiday and for taking the time to review our hotel. We are entirely committed to delivering the perfect holiday experience through providing an excellent service.
We would like to thank you for your critical comments and feedback regarding your stay. Please be assured all of your remarks have been communicated to the relevant departments.
It was our pleasure to welcome you and we look forward to your next visit to Premier Le Reve.

Best Regards
Hossam Mandour
General Manager
Premier Egypt Hotels Sahl Hasheesh
Email:gm_ler@premieregypthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Lancaster, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

Travelled to Hurghada for a weeks holiday early June with a friend, It was out first trip to Hurghada although we had both travelled to Sharm a few times previous. The hotel was lovely, best hotel i have stayed in yet, lovely welcome great food and a comfortable stay. The rooms are lovely, large spacious bathroom, comfortable beds and a decent sized walk in wardrobe. The mini fridge was filled daily with refreshments which was great. We had paid extra for a room with limited sea view, which is what we got, it was nice but maybe next time I'll upgrade to a sea view. The rooms had English plug sockets witch was great although ours where a bit dodgy. The only other i had was with the Wifi when in the room, We had room 1417 and the coverage wasn't so great. Pool and beach area's lovely, all staff so welcoming and helpful. Restaurants lovely, didn't have one bad meal during our stay. Nice entertainment in the evening at the pool bar, good selection of drinks. Had a chocolate oil body massage and my friend had the sphinx massage on the last day... lovely way to end the holiday. We did para sailing during our stay which was lots of fun, we also did the ultimate dessert experience which was a great day out. All in all we had a lovely relaxing holiday and I will definitely be returning.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TanyaSawyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLER, General Manager at Sensimar Premier Le Reve, responded to this review, 24 June 2014
Dear TanyaSawyers,
Thank you for choosing Premier Le Reve for your recent holiday and for taking the time to review our hotel. We are extremely pleased to read that you had a great first visit to Hurghada and you were able to relax and enjoy our hotel. We sincerely appreciate your comments and feedback.
It was our pleasure to welcome you and we look forward to your next visit to Premier Le Reve.

Best Regards
Hossam Mandour
General Manager
Premier Egypt Hotels Sahl Hasheesh
Email:gm_ler@premieregypthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belper, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 June 2014

Just got back from our first visit to the Premier Le Reve & it won't be the last. From the moment we arrived at the hotel ,with a refreshing drink & cold towel , we were treated more like friends than guests.
The food here is excellent for an all inclusive stay, anyone who says they can't find anything to eat must be really picky, even beef bacon for breakfast is available. We went to the Italian a'la carte for our wedding anniversary, one of the best fillet steaks I have had.
The drinks flowed freely from our poolside waiter Melad, who always had your drinks availabe somewhere on his tray.
Our room, 1535, was kept impeccably clean, & had a nice sea view with sun on the balcony late afternoon.
We didn't have a late check-out room so we had to leave our luggage in the luggage room after lunchtime, however , you can still get a shower in the spa ( towels provided ) if you have a late pick up time on your way home.
Altogether we had a fabulous week away with the attention to detail from all staff being second to none & we are looking forward to returning in the near future

Room Tip: Higher room numbers are closer to the sea
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank belpersmiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLER, General Manager at Sensimar Premier Le Reve, responded to this review, 22 June 2014
Dear belpersmiths,
Thank you for choosing Premier Le Reve for your recent holiday and for taking the time to review our hotel. We are extremely pleased that you enjoyed your first stay with us and that you are going to return to us. We sincerely appreciate your review and comments especially about our food.
It was truly our pleasure to welcome you and we look forward to your next visit to Premier Le Reve.

Best Regards
Hossam Mandour
General Manager
Premier Egypt Hotels Sahl Hasheesh
Email:gm_ler@premieregypthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 21 June 2014

Have just returned from a brilliant two weeks at the Premier Le Reve. As many of the other reviews say the hotel is fantastic. Everything from check in to departure was brilliant in all aspects. The staff are amazing and cannot do enough to help you.

Service by the pool during the day is great where you are constantly supplied drinks as well as a fruit salad in the morning. You are also provided with an ice cold towel and a free glasses cleaning service at your sunbed.

The entertainment program is fairly good during the day with a number of activities taking place as well as live entertainment every night of the week which was on the whole really good. The live music is especially good as was the fire dancing and the African dancers. Service at all the bars at any time of day or night is as good as around the pool during the day.

Food is also brilliant with a huge choice of food at breakfast, lunch and dinner. Food allergies are also well catered for as I am gluten free, given how limiting this can be in England it wasn't a problem at all even in the Italian al la Carte. The service is that little bit better in the restaurants which you would expect, however you do need you book well in advance to avoid disappointment.

The management at the hotel are also really good, you can daily see the manager and members of his team walking around the hotel making sure everyone is happy and to make sure everything is to their liking.

Worth mentioning is that during our stay a quite badly disabled lady was visiting on her own and the staff were brilliant, you could always see them helping her from the room to eat as well as helping her get the food she wanted as well as walking her to the sunbed or the beach. It was great to see as all of the staff which helped her looked more than happy to help.

Overall this was an excellent stay, with lots of happy memories of some great nights, friendly and helpful staff as well as some brilliant food.

Room Tip: Rooms facing the outside on the left of the hotel as you look at reception have a fantastic view of...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MartynCoup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLER, General Manager at Sensimar Premier Le Reve, responded to this review, 22 June 2014
Dear MartynCoup,
Thank you for choosing Premier Le Reve for your recent holiday and for taking the time to review our hotel. We are entirely committed to delivering the perfect holiday experience through providing an excellent service and we are thrilled to read you thought we achieved this.
We sincerely appreciate your wonderful review and comments about our food, staff and service.
It was truly our pleasure to welcome you and we look forward to your next visit to Premier Le Reve.

Best Regards
Hossam Mandour
General Manager
Premier Egypt Hotels Sahl Hasheesh
Email:gm_ler@premieregypthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 June 2014

We went here for our second week in Egypt as part of our honeymoon and it was truely amazing, it is part of a group of resorts which are secure as you need to pass through their own gate and security to get in and out, so you don't get sellers pestering you all the time (they do have two on site, one for the spa and one for dolphin experience which once you tell them no they go away)
The whole place is designed beautifully, our room was amazing and big, the food was bountiful and was really tasty. We found the A la Carte's (except the seafood) to be not worth it as the food you get in the main buffet was better, the bread was nice and not to sweet like a lot of Egyptian bread is.
The drinks were good and free, though not all bars are open all the time so it would be worth checking which one is open when so you can get some drinks. We had a deluxe room (extra charge when you buy or you can upgrade) so we had access to the sky pool which we loved and the executive lounge which was very nice and the staff in their were great.
The beach and reef which they have at the hotel was the highlight for me, it was amazing to see such fish right on out doorstep, there is a shop which you can buy from at the hotel but your paying hotel prices, they do provide a shuttle to go to the mall nearby where we got our snorkels from at a much better price.
I would say if your wanting a more relaxing holiday then this is ideal, though you can do excursions also but we didnt do this so cant say how good it was. We would love to go back as it was just so amazing.

Room Tip: We went for deluxe room and it was worth it as we had a room facing inwards (as outwards you may be...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLER, General Manager at Sensimar Premier Le Reve, responded to this review, 22 June 2014
Dear Kate M,
Thank you for choosing Premier Le Reve to celebrate your special occasion and for taking the time to review our hotel. We sincerely appreciate your wonderful review and all of your comments. We are thrilled that you had an amazing Honeymoon and you were able to relax and enjoy your holiday.
It was truly our pleasure to welcome you and we look forward to your next visit to Premier Le Reve.

Best Regards
Hossam Mandour
General Manager
Premier Egypt Hotels Sahl Hasheesh
Email:gm_ler@premieregypthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bream, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 20 June 2014 via mobile

Just returned from a fantastic 2 week stay at PLR. As the title suggests this is a great hotel in a perfect location for a quiet, relaxing and restful holiday.

The staff cannot do enough for you and go out of their way to make you feel special.

The food is very good with a wide choice. Drinks are good with spirit measures generous. The wine however is not so great with the rosé being just about drinkable.

All in all a very good hotel with attentive staff, comfortable accommodation, good amenities and a relaxing atmosphere.

Would definitely recommend.

Stayed June 2014, travelled as a couple
Helpful?
8 Thank CEW71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLER, General Manager at Sensimar Premier Le Reve, responded to this review, 21 June 2014
Dear CEW71,
Thank you for choosing Premier Le Reve for your recent vacation and for taking the time to review our hotel. We are extremely pleased that you enjoyed your holiday with us and you were able to fully relax and enjoy our facilities. It was our pleasure to host your holiday and we look forward to welcoming you back to Premier Le Reve.

Best Regards
Hossam Mandour
General Manager
Premier Egypt Hotels Sahl Hasheesh
Email:gm_ler@premieregypthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

I recently reutrned from my second visit to The Premier La Reve. I had previously visited two years ago in February with my daughter and we had enjoyed the visit hence returning, this time with my husband.

The hotel is well positioned on a good sized beach which enabled us plenty of walks, with we enjoy. The staff are very attentive and polite without being overbearing. Good choice of food. hotel cleanliness is excellant.

The weather in Egypt is consistent - hot - but there is a good breeze most days, which helps with the high tempratures and cloudless skys.

We enjoyed out stay and woud recommend this hotel to anyone looking for a quiet well catered adult break. The location is quiet, albeit there were more hotels than on my previous visit, if you wanted more life you could take a trip into Hurgarda, but our main reason for choosing this hotel is its quiet location.

There is some evening entertainment, but again it wouldnt bother us if there wasnt any as we like it to be quiet - a relaxing holiday, good food, quiet surroundings and plenty of sunshine.

Enjoyed the holiday so much I have booked to return in February with my daughter - my third visit!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stephanie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLER, General Manager at Sensimar Premier Le Reve, responded to this review, 20 June 2014
Dear Stephanie K,
Thank you for choosing Premier Le Reve to return to for your recent vacation and for taking the time to write your review. We are delighted to read that you had another fantastic holiday with us and that you were able to really relax and enjoy our hotel. It was our absolute pleasure to host your holiday and we look forward to welcoming you back to Premier Le Reve in February.

Best Regards
Hossam Mandour
General Manager
Premier Egypt Hotels Sahl Hasheesh
Email:gm_ler@premieregypthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sensimar Premier Le Reve

Property: Sensimar Premier Le Reve
Address: Sahl Hasheesh | Hurghada, Hurghada 84521, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Hurghada
#1 Spa Hotel in Hurghada
#2 Romantic Hotel in Hurghada
#3 Family Hotel in Hurghada
#7 Business Hotel in Hurghada
Price Range (Based on Average Rates): ££
Number of rooms: 372
Official Description (provided by the hotel):
Set in extensive landscaped grounds, this luxury hotel leads you from pool to beach to sea in one beautiful vista. With Sensimar Premier's unique Ultra All Inclusive standards, you can dine in one of seven different restaurants, enjoy a relaxing drink in numerous bars or swim and play in a choice of pools or on the private beach. Each evening entertainment is offered or spend some quality time in the hotel's spa facilities. This is affordable luxury in a superb Red Sea setting ... more   less 
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Also Known As:
Premier Le Reve Hotel And Spa
Premier Le Reve Hotel Hurghada

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