I stayed at PRBH form 9 until 16 november. When I handed over my accommodation voucher at 7:20 pm (after waiting in the lobby for 20 minutes while nothing happened) reception staff told me that my reservation was not in the computer. A man called Mohamed (don't know if it was the manager) told me several times that it was not their problem (whaaatt?? It certainly wasn't me who had screwed up!) but that I could have a garden view room (instead of the sea view room I had booked) for one night (I had to pay a 150 euro bond!) and I had to leave the next morning, they would find another hotel for me. So I had an uneasy first night but was determined to talk to my hostess at her regular visit the next morning at 11 am. However I got a call in the room the next morning at 10:30 saying that I could stay in the hotel, with an upgrade to a sea view "suite". When the hostess came around she said that it was a mistake of the hotel: they thought I wasn't on the "rooming list" but that turned out to be a mistake. The hotel didn't explain anything to me.
After these stressful first 15 hours everything was perfect as expected.
- Official Description (provided by the hotel):
- Romance king of the hotelsssszz ... more less
- Reservation Options:
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- Also Known As:
- Premier Romance Boutique Hotel Hurghada