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“Excellent New Year”

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Premier Romance Boutique Hotel and Spa
Ranked #21 of 221 Hotels in Hurghada
Certificate of Excellence
Sheffield, United Kingdom
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Excellent New Year”
Reviewed 8 January 2014

This hotel made my New Year. As soon as we arrived till the moment we left we ere very well looked after by the staff. We were met on arrival by the manager, you are shown to a bar where you receive a refreshing drink and cool towels whilst the staff on reception sort out the paperwork. No standing around. The room we had was a deluxe sea view, which was beautiful, you could have a shower whilst having a view of the sea. (There is a picture window out from the bathroom, although there is a privacy blind that you can have down if you don't want other to see you in the bathroom as the window looks into the bedroom as well). The staff were very friendly and professional and can not do enough for you, I have to say the staff are some of the best we have experienced. The New Years Eve Gala night was certainly very good, the entire hotel team went all out to ensure that every one had a fantastic new year. The choice food was endless, the deserts I was didn't want to disturb as they looked amazing (I did however and they were very good). The entertainment was cry good and everyone seemed to have a good night. I know there is some trouble in Cairo, but this hotel is 6 hours away and you would not suspect there was any trouble anywhere. The resort we were in was very clean and well maintained. It was a very relaxing hotel, soft music played around you can not help but relax as soon as you arrive. I liked this hotel because it is relatively small, it is a little out of the way as this area is being developed at the moment, but I liked it for that even more.

If you are looking for some sun and relaxation, this is just the place. You are so well looked after that if you do not come away relaxed it won't be for the hotel lack of trying. There wasn't really anything I can find to fault about the hotel other than sometimes I would have liked some different food and if I was there for 2 weeks 1 visit to each al a carte isn't enough. But I think is is more a Premier company issue rather than the hotel itself. The two al a carte restaurants are very good.

Room Tip: Go for a deluxe room, the view is wonderful. No need to ask for a quiet room, all the rooms are quie...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, 9 January 2014
Dear Guest , thank you for reviewing us on the tripadvisor . the team and i are delighted that you enjoyed your stay with us . we looking forward to having you back on a regular basis.
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1,335 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (404)
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English first
London, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 January 2014

I have just returned from a very relaxing week holiday at the Romance Beach Hotel, we went for the new year and the celebrations that were put on by the the hotel was excellent. overall the hotel is very quite and isolated not the place to go if you want lots to do, however if all you want to do is sunbath and relax its the perfect destination. The rooms were very nice, large and clean. All of the staff at this hotel are excellent and cannot do enough to help you enjoy your stay here. I would say a special thank you to Moawad who worked in the snack bar and Italian restaurant and all the guys on the beach.
This is the first hotel that i have been to that the manager has actually held a meeting to ask customers what they thought ... this was great we gave feedback and overall everyone had had an excellent holiday. I do think that some light entertainment in the evening would make this hotel the perfect relaxing holiday destination and i would consider a visit again in the future.
thank you to every one at the hotel for a lovely holiday.

Room Tip: we had a room on the third floor which was twin bedded very good views and a lovely large bathroom.
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  • Stayed December 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Princess186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, 9 January 2014
Dear Guest , thank you for your review and we looking forward to welcoming you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 January 2014

just got back on 27th a great hotel in a great location. the manager mohammed is available to fix any problems the guests may have not that we had any the staff are great mamoud in the dining room sabry and fedal at the beach and eid who cleaned our room (1218) the barman in the lobby bar is fantastic never waiting for a drink and the food and beverage manager keeps the food great. all told a relaxing holiday and well looked after

Room Tip: we stayed in 1218 2nd floor seaview very quiet guest controlled air con plenty of hot water
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cedric v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, 2 January 2014
Dear Guest , Thank you so much for reviewing us on the tripadvisor.. all team are wishing you a happy new year. We looking forward for your next visit in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull, United Kingdom
Level Contributor
273 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 28 December 2013

I have read a lot of the reports on this hotel and one needs to realize this is Egypt, a 5 stars here is not 5 stars in UK. However our experience was excellent overall, the rooms are decorated to high standards and well appointed, nice carpets that are cleaned daily, smart bathroom.
We had a couple of minor issues that Mohammed the General manager sorted instantly and he then makes it his personal goal to see if you are OK and if there is anything you need. The food we mentioned once was a little cooler than we like (British pallet) and that was addressed and we never had cause to mention this again.
Several European hotels we have been in are no different; they just eat cooler food than us.
The staff never looked for tips ever in our time here, but accepts them, we find anywhere in Egypt you tip little and often when they do something good, and they remember you. Not a lot just a 10 Egyptian pounds which is about a £1 and they do anything for you and go out of their way to be helpful.
There are 3 guys other than the Manager that stood out for us that go the extra mile, Moawad who is waiter at the snack bar and the Italian, Ibraham on the beach bar these guys went out of their way to make sure we had a nice time. Our room cleaner Nia was also very attentive and called by to see if we need water and coffee etc.
The two restaurants you have 1 each per stay are also very good, The Chinese was plentiful and tasty and the Italian can only be described as fine dining.
The surrounding area is bit sad, there are several hotels part completed that looks like a down tools scenario, and everyone vanished, all down to the revolution they say.
Please note if walking up the beach left out of the hotel the guards won't let you near the Russian hotels. They follow you and won’t let you on that section of beach.
However the pathway around the coast is a nice walk a good hour from the Jetty’s the other side back to the hotel. It’s good walking plenty of Osprey and Kestrels about.
Overall we are very pleased with our weeks stay here and despite a couple of minors that we put down to culture rather than effort its one to try.

Room Tip: 1206 had a great view and was dark, cool and quiet.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Reeferman64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, 29 December 2013
Dear Guest,
The Premier Romance Team thank you very much for these wonderful compliments. We thank you for your staying with us and we are hoping for the next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Wales
Level Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 26 December 2013

We had a wonderful time with the best attention to our comfort. We were impressed with the standard of training and courtesy of all the staff. The Gala Christmas dinner was excellent. Although we had a delightful young musician on Christmas Eve we did feel that some more entertainment would have completed the evenings. A piano was evident but not played! However we would recommend this hotel for pure relaxation.

Room Tip: All rooms appear to have sea views
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank darbyandjoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, 29 December 2013
Dear Guest,

I'd like to thank you for taking the time to post your review, we enjoyed your stay with us and hoping see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 December 2013 via mobile

An absolutely fabulous place to stay. I went for a relaxing holiday with a friend to enjoy some rest and relaxation as well as make the most of the amazing scuba diving in the area. The staff were so friendly and welcoming and every need was catered for. The beach is right there on your doorstep and the facilities made everything so easy and comfortable. Tje rooms had a luxurious feel, with all modern conveniences provided. I utilised the spa whilst I was there and found the staff and treatments to be first rate. Would definitely recommend this as a place to stay for a relaxing holiday in beautiful surroundings.

Stayed June 2013, travelled with friends
Helpful?
2 Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, 25 December 2013
Dear Cathreine Thank you so much for your review , its my pleasure that you enjoyed your stay with us and premier romance team wish you merry Christmas and happy new year . looking forward for the next visit in the near future .
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London, England, United Kingdom
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 15 December 2013 via mobile

I'm really not sure about this. This is our first time in Egypt and an Egyptian 5 star hotel clearly doesn't compare to one in Europe or elsewhere. For the first night we had a room immediately above the Indian restaurant!! Yes be careful, because you may have a room above not only an Indian, but also a Thai, Chinese or an Italian.

We were upgraded to a room away from the restaurants. Very nice, but the airconditioning unit leaked. The mini bar didn't work, the bath filled so slowly that it was luke warm by the time it filled. These things get sorted as soon as they are pointed out but really one shouldn't need to.

The real weak spot is the dining. It's self service in the main restaurant but the food tends to be overcooked and Egyptian interpretations of European dishes. We only tried the Italian restaurant, very fancy but... And to be honest why would I want to eat Italian or British when I'm in Egypt. One evening it was Egyptian and the food was delicious, shame this was only one night in seven. They also just don't seem to know how to make a decent cup of coffee and forget cappuccino!

Thomsons don't tell you the beach is across a small promenade. However it's no big deal.
The beach staff are attentive. The beach is very clean and the water warm and clear and great for snorkeling.

We did a day trip to Luxor. It was exhausting but brilliant and highly recommended. A little bit of the real Egypt and of course the Valley of the Kings etc. The guide and driver were great.

A further trip was on a boat snorkeling off a reef and lunch on a desert island. Again highly recommended.

Egypt clearly has far more to offer than just sitting on the beach. My only criticism of Thomsons is that the return flight was over 6 hours and that's an awful lot of time to sit in such a cramped space. Otherwise very slick.

The waiters are all very polite but often we felt it was more about trying to ingratiate themselves with you, in other words it's about the tip, rather than just providing excellent service. But I guess this is how Egypt works and it's far worse when you get away from the resort.

Stayed December 2013, travelled as a couple
Helpful?
4 Thank Glen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, 16 December 2013
Dear Guest,

Thank you for your feedback. Despite of all my efforts to satisfy you it seems that we have not achieved that with you to the fullest. Also I want to draw your attention that one of our goals to let our guests feel the team’s sense of hospitality, warmth and generosity not for tipping.
We look forward for the next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Romance Boutique Hotel and Spa

Property: Premier Romance Boutique Hotel and Spa
Address: Piece 33, Sahl Hasheesh | Old Town, Hurghada 84511, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Hurghada
#13 Spa Hotel in Hurghada
#15 On the Beach Hotel in Hurghada
#19 Luxury Hotel in Hurghada
#53 Family Hotel in Hurghada
Price Range (Based on Average Rates): £
Hotel Class:5 star — Premier Romance Boutique Hotel and Spa 5*
Number of rooms: 79
Official Description (provided by the hotel):
Romance king of the hotelsssszz ... more   less 
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Also Known As:
Premier Romance Boutique Hotel Hurghada

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