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“LOVELY HOTEL WITH TERRIBLE FOOD”
Review of Titanic Palace

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Titanic Palace
Ranked #90 of 222 Hotels in Hurghada
Ashford, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“LOVELY HOTEL WITH TERRIBLE FOOD”
Reviewed 22 December 2012

A lovely grand hotel is the titanic palace, set in a spotless clean enviroment. Staff poilte, and work so hard. stayed in waterbungalow which was excellent. large tv with movie channels. Down fall being the mosquitos, had read reviews before going and took a large mozzie net to cover bed. thank god i did. they were everywhere. previous occupiers must of had the same problem due to them being squashed all over the walls. water park was brillant plenty to do. had alot of powercuts during stay, which closed water park for hours at a time. The drinks were ok, lager passable, wine just. spirits no chance. room was stocked daily with free coke, sprite, orange, water, all imported so was good. Booked quad biking twice with hotel which was excellent fun. the big downside to stay was the poor standard of food. tried every resturant which were all the same. CRAP!!!!!!! full of russians who were rude and igorant. Went to hard rock cafe in hurghada town, was brill. huge portions which were really cheap. all in all a nice break but just let down with the resurants. you can use the adjoining hotel the titanic beach, same as palace large comfortable areas for relaxation. Tried resturants in beach as well. all the same. CRAP!!!!

Room Tip: Upgrade to water bungalows. there Brillant.
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  • Stayed May 2012, travelled with family
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Helpful?
1 Thank quashquimurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Gloucester, England
Level 5 Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 11 December 2012

Just returned Home from Staying at the Titanic Palace on Sat 8th Dec ... " Fantastic 2 weeks All Inclusive , Weather was Fabulous, Food Great , Our Room on the Ground Floor 6192 was Lush Straight onto the Swimming Pool , Staff where Everywhere and Very Very Friendly , Clean Fresh and Deffo a Place we would Stay again .. Management are Visible between both Hotels and will Come and see if your Holiday is going well or if you have any Problems they are more than happy to assist you. You Have Access to all 5 Restaurants and the Main Bars near Reception are open 24hrs a day Coffee, Spirits Larger is on tap as well . Beach was Fantastic and the walk alone the Jetty to view the Fish and Coral was Amazing . Lots of Sun beds are readily available and all staff there are Fab Especially Naseen who will put your Towels and Sort your Sunbeds out for you .. Naseen ( Likes to say to the English Lovely Jubbly ) Met a Lovely English Lady Called Janice who is Staying at the Palace for 10 Weeks and will be Keeping in touch with her .. Both My Partner and I Did Prefer the Staff at the beach Side more Friendly than at the Palace and Speak Much better English too. Yes there is 85% Russians at the Hotel .. this was our only Bad Point whilst we stayed there .. Hotel Management Need to Take Note!!!!! Russians are Very Rude , Greedy and ignorant , . to your Staff who do not deserve to be spoken to like this , Titanic Palace and Beach You Should be Very Proud of all your Staff for how they look after us ...Your English Guests .. Recommend to others Deffo !!! YES.....

Room Tip: Rooms on the Ground Floor No' Starting with 61,51 are Ground Floor Rooms . We Stayed in 6192 Bea...
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  • Stayed November 2012, travelled as a couple
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Helpful?
10 Thank satagtbct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 December 2012

The hotel ambiance is very pretty, clean and inviting. The staff were extremely friendly (especially our "adopted son") Mohammed Hamdi (I think). You could get drinks and food around the clock - with several relaxing lounges scattered about the hotel. We did upgrage to a swim up room which the girlfriend was very pleased with. We did have an issue with a "no" towel no show and really took much longer than it should have to be resolved. It is hard to criticise this hotel apart that is from the food!! The Russians who were about 80% strong probably liked it - but for the European palate it was very bland and not at all enjoyable. The hotel management need to take notice of this point because the four to five star appearance of the hotel gets a big knock in the wrong direction because of what is served up in the restaurants. If you have a young family then plenty for them do. Water slides, the beach and the sea depth is almost impossible to drown in most of the day. Do take sea shoes if you want to walk out the quarter of a mile or so to the blue water - not so much coral as different shaped stones that make it difficult to navigate.
As I said before the staff are extremely friendly and helpful. Spoke to the manager on last day and although reception wanted to charge for a late check out he gave it to us gratis. So worth asking for the manager if reception want to charge. If the food had been better I would have rated this hotel at between a four and five star!

Room Tip: Try and get a room that faces the several pools dotted alll the way down to the beach.
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  • Stayed November 2012, travelled as a couple
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Helpful?
4 Thank vetalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 6 Contributor
174 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 10 December 2012

Swim up pool bungalow was nice as were most staff, food was ok, Entertainment poor and spirits were so poor they did not even taste like vodka, gin whatever. Wine and beer just about acceptable.
Reception staff disinterested.
Most guests were polish who appeared to be able to digest the drinks with no issue.
30 Mins Taxi drive to Marina to Hard Rock to get a drink.
For the price i would say that unless things like the waterpark and you like an early night, i would save your money and book a smaller friendly hotel.

Room Tip: Bungalows, the dip pool is a good way to cool off at night.
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  • Stayed July 2012, travelled with family
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Helpful?
1 Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxembourg
Level 6 Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 December 2012

We stayed here for a week in november. There are a few things that bugged us in the hotel, but in the end it still was a good hotel.
So, let's start with the buggers:
- mosquitoes: we've been to Egypt before and were never sooo annoyed by them (7 bites on one single hand, you can imagine the rest of the body ;( ..). But we stayed in a swim-up bungalow, so maybe it was the hay roof or being surrounded by water that caused this huge amount of mosquitoes. Anyway, we bought spray and so on and it lessened their attacks. The hotel used fumigenes but not often enough and never in the room, maybe they should think about doing it as we were not the only ones with so many bites.
- glasses in the beach bar: They were not always clean. Sometimes there were crusts on the glass. I know that it's harder to clean plastic glasses, but then they should double check them before giving them out, because it can be a turn-off. I know it was to my man. It is kind of "yewww" when you drink and see a crust in your glass, not knowing what it might be.
- shows/ animation: there are a lot of shows and animation in the evening, but unfortunately they're not well indicated. We had to ask the personel every evening where was what to know for sure. The hotel is big so maybe they don't know how to put it.
- alcohol: the all inclusive alcohol does not include cocktails and so on (they told us that on the first night). But it includes vodka, rhum,... so you can get a cocktail. You just have to ask for a cocktail with rhum or vodka.

Now, for the rest:
- food: I never get the people who say that everything was disgusting and so on. They have to restaurants with buffets, so how can you not be able to pick something you like. Ok, the french fries weren't great (but you're in Egypt:not exactly their specialty, remember?), but you still can find a lot of other dishes you might like. They also cook a special plate every evening outside on the barbecue (fish, hamburgers, pigeon,...). You can go to one of the 5 à la carte restaurants (remember to leave a tip, they'll really appreciate it). The only thing: I found they didn't have much choice for fruits. I expected to find melons, mangoes, watermelon, ... they only had apples and maybe one or two other fruits.
- Room: our room was really good. The bed was perfect, so I slept like a baby (when the mosquitoes left me). The bathroom was big, functionnal (I loved the shower) and clean.
- aqua park: the aquapark is really cool. Even as adults. We went everyday on at least two different games.
- beach and sea: this hotel has a kite surf and wind surf station and it it perfect for this purpose. But if you'd only like to sleep on the beach and have a swim in the sea, not quite so. You'd better bring or buy shoes to go in the sea as there are a lot of stones and you have to walk quite a while before being able to swim or you just walk down the pier and use the ladder to go into the sea.
- all in: the room service is good, you have new bottles of Coke, Fanta, Sprite,.. every day. You can eat nearly the whole day through if you want to, but they mainly have warm dishes (hamburgers, pizzas, ...) for snacks.
- SPA: we had a great time at the spa and had one massage a day. As we went in november the sun came down at 5pm, so after sunset we went to the spa and got ourselves a treat ;) The massages were really good and not expensive. The pool area in the spa was also really beautiful!
- service: the "room" service is really good and fast. We couldn't use our tv the first night (we arrived after 1am so we wanted to put the tv on before falling asleep), called the reception and it was done in the 10min after our call. The swim-up pools were cleaned every day, we asked the cleaning staff if they would spray our room after cleaning it which they did every day too. All in all, the service was good!

It was a good hotel (not my favorite one, but still). No food poisoning (as I read in other reviews), no rude staff (on the contrary), beautiful grounds, really beautiful reception, really nice swimming pools (and swim-up pools) ... nice water games in the aqua park,... so you can have yourself some great holidays :)

  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Kwenaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton of Geneva, Switzerland
Level 6 Contributor
248 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 5 December 2012

I have been to Egypt twice before, but this was a shock. My only explanation is this - 99% of the customers staying at this hotel are Russian. The rest has just adapted to the clientele... Very very very bad food. Very bad service. Rude and ignorant staff. The hotel itself was quite beautifully done with some interesting architecture. But unfortunately it was somehow overshadowed by the above. If you want friendly helpful staff, fresh fruit, vegetables and quality drinks, don't stay here. Even the silly orange juice for breakfast is made from a powder.. And if you have been to Egypt before, you'll be familiar with the omelettes for breakfast - well here, the chef doesn't bother if the omelette will actually resembles one, or it will be a messy pile of fried egg. And do not dare to complain - here, the customer really doesn't come first.... There is quite a list I could write here, but to spare you, just take my advice.

Room Tip: Rooms are very noisy, with people rudely shouting outside your door either at midnight or at 7am. As...
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  • Stayed November 2012, travelled with friends
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Helpful?
5 Thank JitkaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hurghada hotels

Uk
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 23 November 2012

Stayed at the Titanic Palace after a week nile cruise on board the m/s serenade with my husband, 11 year old son and my husbands mother. The resort is 5* and the hotel and grounds are beautiful, rooms were very nice and kept clean, food was good but sometimes repetative (we never had any tummy trouble for the week we stayed) we had a family swim up room which was 2 rooms, one bathoom, 2 flatscreen tv's, mini fridge with soft drinks and bottled water and step out into the pool (if booking one of these rooms ask at recetion for one that gets the sun otherwise you run the risk of being in the shade all day thats ok if thats what you want) most staff were helpful and curtious but you did get the odd rude one but we did'nt let that spoil our holiday.
You do get some rude russians and did feel a little isolated with the langauge barrier as not many english speaking people in the palace, we found that the sister hotel the titanic beach which the palace is joined too and shares the water park with had more english and the reception staff there spoke better english, but the palace was alot nicer and newer.
The beach was lovely but very shallow and went out a long was but got deeper at the end of the peir where you could go snorkling. The water park is great my son loved it! The only thing that let it down was I found myself going to bed early every night as not much entertainment. The hotel was a lot better than I expected after reading other reviews and I was not dissapointed.
The only thing I would say is take loads of mossy spray we had loads of bites !

Room Tip: Take loads of mossy spray!
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  • Stayed November 2012, travelled with family
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Helpful?
2 Thank kevange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Titanic Palace

Property: Titanic Palace
Address: South Magawish km 17 Sahl Hasheesh Road, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#55 Spa Hotel in Hurghada
#77 On the Beach Hotel in Hurghada
#79 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): £
Hotel Class:5 star — Titanic Palace 5*
Number of rooms: 593
Official Description (provided by the hotel):
Location and surroundings: 17 km from the centre of Hurghada, 10 km from airport, Cairo 450 km, Luxor 290 km. Category: 5 Stars (NN) Type of catering: Luxury, Royal all inclusive. Hotel Details: total land is 102.000 m²o, 3 floors, 116 standard rooms, 114 superior, 90 family rooms, 47 bungalows, 48 connected standard rooms & 174 swim up rooms + 4 handicapped. 8000 m swimming pool, 1 heated pool, 2 children pools, 1 Jacuzzi, private beach 365 meter, internet cafe & wireless, private parking, private jetty marine 500 meter. Guest Room Information: All rooms are comfortably furnished and have balcony or terrace, mini bar, LCD TV (satellite channels, music), shower amenities, hair dryer, bathroom, shower cabin, extra bed, baby cot, split air-conditioning system (cold/ warm), safe box, daily room cleaning, towels, bed sheet change. Standard Rooms: Surface area of 48m², decorated in soft natural tones. ... more   less 
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