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“Great hotel with excellent service”

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Tropitel Sahl Hasheesh
Ranked #28 of 222 Hotels in Hurghada
Reviewed 16 January 2014

There is not a great deal we can add to the reviews already written, but here goes, we have been travelling abroad for around 25 years, ( 6 times to Egypt ) we have been to hotels with more ascetic buildings and surroundings but we have never been to a more organized and caring hotel.
I am a diagnosed Coeliac and the hotel could not have been more helpful and I must thank" Haney" for all his help while staying there also Doctor Mohammed for his kind attention to my partner when he felt unwell.
We had a lovely Christmas and New Year and would not hesitate to recommend this hotel for a relaxing holiday.

  • Stayed: December 2013, travelled as a couple
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5  Thank Pauline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,097 - 2,103 of 3,543 reviews

Reviewed 15 January 2014

We stayed as a group of 8 over the New Year holiday. It was awonderful stay with excellent food and amazing views of the sea. The hotel was clean and the staff was superb! Everyone was smiling and very helpful. I would go back to the Tropitel again! Don't forget to get a massage, it was excellent!

  • Stayed: January 2014, travelled with family
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2  Thank sherif_barsoum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014

My wife and I spent a thoroughly relaxing and enjoyable 11 days here for our honeymoon in the summer of 2013.

The rooms were very clean and comfortable with a terrific shower. There was also a small swimming pool located outside our room which was usually a little quieter than the main one.

Food was of a good standard, and we ate at the on-location Mexican and Italian restaurants for something a bit different from the buffet. The buffet is rotated every night with a different theme for every night of the week, so there is reasonable variety and the quality is always good.

We went on two excursions, one to the Sahara and the other to an island in the Red Sea. Both were terrific and I'd recommend them. Also, it's worth spending at least one day or evening in Hurghada city as it's very pleasant down by the quay, with some nice bars and restaurants.

The service at the hotel was superb, and we built a good rapport with several of the staff by the end of our stay.

One issue is that you can't lie on the beach and walk straight into the sea. To swim in the sea you need to walk along a pier for about 150m and there is lovely, clear water with small tropical fish swimming around.

The bulk of people staying there are Russian speaking (not all Russians though) but there were also French and English speaking groups and couples.

We hope to go back in a few years with our children.

  • Stayed: August 2013, travelled as a couple
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4  Thank Ingolfsson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

We stayed at this hotel over December 2013 to celebrate our 40th wedding anniversary. We would like to say that this could possibly be 'The best holiday we have ever had'.
We booked into a club suite (room no. 4053) which was absolutely fantastic. This had everything we needed including housecoat and slippers, a lovely fruit bowl, spotlessly clean, tea and coffee facilities (topped up everyday). water, a fridge filled up with cans and fruit juice which was all free. Had a beautiful view of the pool area and the sea, with sliding open windows onto the front. balcony on the side.
The two young boys (Mohammed and Ahmed) who cleaned our room went over and above everything that was expected of them. Everyday they did something spectacular out of towels, including on our arrival back to the room finding a crocodile lying on our bed!! On the actual day of our anniversary they did 2 lovely swans and a love heart which made us feel really special on this special day for us.
All management and staff made us feel special and very welcome. They couldn't do enough for us!
The food in the restaurant was absolutely fantastic, especially breakfast with Plenty of choice. We visited the Mexican twice and the Italian which were both lovely and served big portions. And at lunchtime you just could not resist the cakes and the pastries, all made by the pastry chef Tamer Farhat. The service in the restaurant was exceptional. The waiters Mohammed, Mustafer and Farooq just couldn't do enough for us. Our drinks were ready waiting for us as we arrived.
We were there for the xmas gala and the new year gala, which we have to say were both fantastic! and made our christmas and new year brilliant.
The food and entertainment on both nights were fabulous, you couldn't have asked for anymore.
The manager of the hotel Mr. Yousery Ali and Mr. Hosseiny Ahmed both were a credit to the hotel. They were always around and very welcoming, making sure we were enjoying every part of our holiday.
We sat around the large pool area most days which was kept exceptionally clean and a had waiter walking around asking if you would like any drinks. The beach, which had a brand new jetty built last year, was lovely and clean and very relaxing. The weather was glorious.
Cant wait to go back!!!!!!!!

Stayed: December 2013, travelled as a couple
6  Thank Mavis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

Just starting off by saying that I came out to the Red Sea 7years ago and fell in love with the place and have now visited 11 times and are booked again for Easter.
This time we tried the Tropital sahl hasheesh and we went with our wonderful friends Dara andRichard and their Daughter Kera and once again we were not let down.With the trouble in Cairo (at the time) there was not as many visitors as some of the other countries had stopped going there but I can only say as a comparison is, would you have gone to Cornwall when the London riots were taking place.Anyway this meant the Sahl Hasheesh main town was very quiet and I felt it needed a few more visitors.would be fantastic when full.
The hotel itself was brilliant and in my opinion is always down to the lovely staff/Egyptian people.
They always respond to you being nice,they especially like the Brits but they like anybody with manners.they will always greet you with a smile and chat with you if you want to talk to them.We were there last October (yes a bit late with this review) and the pool was only half open because of repairs but it was no trouble as half the pool was big enough for the ones there. The whole pool was opened while we were there and I promised myself that I would be the first to use the swim up bar which I was! Anyway I am gibbering on and readers would like some facts so here they are.
Pool bar / swim up bar was run by Ibrahim,a nice lad always smiling,helpful and good at his job.
The main bar.all the waiter were good but one stand out waiter ( he would do Michael Jackson impressions ) most people would call him Jackson we called him Michael was superb.nothing was to much trouble and he got on well with everyone.
The main restaurant was very nice .the chef would see us come in to the restaurant and put our favourite breakfast poached eggs on straight away so they were ready by the time we got to him.little touches like that are very nice.
The a la carte restaurants were superb.the Mexican had a manager - Ehab who was always very friendly and good at his job.the food was great as the chefs were good at there job too.
The Italian- you could go there for lunch or dinner and the food there was brilliant thanks to the lovely chef Mosab (great chef).the manager at the Italian was a lovely bloke called Fata (my friend accidentally called him fatty by mistake but all this did was create a good laugh with Fata leading the laughter
Last but not least the beach bar had some good characters and another top man was Mohamed another brilliant chef and him and Mosab would battle with each other on who could serve us better food. How nice was that!
All in all
Great bars,restaurants,great pool,snorkelling off the pier,sunshine,rooms were great. That's why we are going back
One downside was the lack of holiday makers in the main town. You need them for atmosphere.
I think / hope things get back to normal for the Egyptians.still they always look after us

  • Stayed: October 2013, travelled with friends
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4  Thank Tony J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

We stayed for a week at this hotel and were given a club room which would have been excellent except that the Shisha Bar was right above us and it was like being in a disco so we moved to a smaller but quieter room on a higher floor and were happy with this move.
The staff were always very helpful and tried to sort any problems out although our experiences in the Palm Restaurant were not as good.
We have stayed in hotels in Cairo, Sharm El Sheikh, Luxor, Aswan and Marsa Alam but have never experienced such poorly presented and badly prepared food as this one offered!
For some strange reason the lights were not used in this restaurant until the evening and the poorly lit room did nothing to enhance the atmosphere.
The food itself was just not what you would expect from a hotel that calls itself 5 star and such things as slighty warmed beans and translucent slimy mash are not condusive to a class restaurant!
Generally our impression of this hotel is that there is a serious breakdown between Management and the hard working Staff and the restaurant itself needs a new Head Chef and more money spending on proper covers for the main meals, better lighting, better utensils for handling the food, etc etc!
We were lucky enough to be able to dine in the neigbouring Premier Lereve hotel on a couple of nights with some friends and this was truly 5 star and put the Tropitel to shame!
This aside I would still say that the majority of staff were excellent and tried their very best to keep us smiling and I would like to see this hotel becoming a true five star once these problems are dealt with.

Room Tip: Higher floors are generally better for a quieter stay.
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  • Stayed: January 2014, travelled with friends
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4  Thank ginzburglandau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

We recently stayed at Tropitel Hotel, Sahl Hashish, Hurghada Egypt. The hotel is wonderful. Excellent service, Amazing food and breathtaking views. The staff goes beyond anyone's expectations to provide guests with an amazing stay. I would recommend this hotel in a heart beat and I am looking forward to going back as soon as I can and take friends with me.
Dina A.

  • Stayed: December 2013, travelled with family
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4  Thank Dina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tropitel Sahl Hasheesh

Address: P.O. Box Block 33 B | Sahl Hasheesh, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Hurghada
#11 Romantic Hotel in Hurghada
#15 Top resorts Hotel in Hurghada
#18 Spa Hotel in Hurghada
#19 On the Beach Hotel in Hurghada
#26 Luxury Hotel in Hurghada
Price Range: £32 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tropitel Sahl Hasheesh 5*
Number of rooms: 566
Official Description (provided by the hotel):
Supremely located in the newly and highest developed areas in the Red Sea “Sahl Hasheesh” 14 KM south Hurghada, one of the world's repute resort destination, Tropitel Sahl Hasheesh, offering magical views of the warm Red Sea, with impressive collection of alluring restaurants and cool bars, magnificent beachfront and modern stylish rooms as well as numerous leisure facilities. ... more   less 
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Also Known As:
Tropitel Sahl Hasheesh Hotel Hurghada

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