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“Good hotel, excellent staff.”

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Tropitel Sahl Hasheesh
Ranked #33 of 222 Hotels in Hurghada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Good hotel, excellent staff.”
Reviewed 26 January 2014 via mobile

Can only reiterate what others have already said,this hotel is fantastic value for money the location,fixtures and fittings are all good but what makes this hotel stand out is the staff.from arrival to departure,from the luggage boy to hossainy Ahmed one of the managers each and everyone contributes to enhance your holiday experience.
Would just like to say that the bread rolls and Danish pastries are the best I have ever tasted any where in the world I've been. As for the Russians yes they do sometimes appear to be rude but it's just their culture and who they are, I actually made good friends with a Russian family and went on a trip that was only Russians and actually found them not so bad.just leave your prejudices at home accept they are different to us and all will be good.
As for another reviewer that wrote about the guys that try to sell you massages in the spa to a certain degree I do think they are right maybe the prices for spa treatment should be put in reception and on the beach then left up to the individuals to decide if they want to book or not however these guys are really quite friendly when you get to know them and just love talking to the Brits.
The cost to keep your room and the all inclusive in the hotel for three hours more on your departure day was a very good price which I was willing to pay, however as the hotel was going to be very busy on the day of my departure the room was very politely told to me would not be available to keep, however we was told that we could checkout the room, use the facilities on the all inclusive until the taxi arrived and should we need to that a room would be made available to shower, all this at no extra cost. This I found to be extremely kind considering we had food and drink several hours after checking out, now that's what I call great guest care.
Thank you to everyone at the Tropitel for a fantastic holiday.

Stayed January 2014, travelled with friends
Helpful?
4 Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (539)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
ferrari9997
Level 6 Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 25 January 2014 via mobile

Stayed in for a few weeks in Jan, lovely hotel, excellent staff and very friendly and caring. Rooms are nice and cleaned daily, bottle of water a day and no extra cans of pop or alcohol, tea and coffee were randomly left. The noise from the corridors comes straight into your room and you get woken up constantly. The Mexican and Italian serve really nice food, but the buffet is well below a 5 star hotel. Food was OK but not the best.The hotel grounds and beach are very well kept and quite nice.animation team do things in the day but on the evening its below averaged. There are things in the hotel that look like they have been rushed or had the cowboys in to finish the job off, one half of the hotel is not yet furnished but looks completed from the outside.only downside are the Russians who are very rude and treat the hotel staff like s!!t.one thing that seemed to annoy everyone were the spa team that ventured out at 10 in the morn till dark pestering people to have a spa day, and I mean 10-15 times a day until you tell the to politely to go away then they must tell the others and things quieten down. Internet in the hotel is like something off the ark, paid £40 for the week in the room, 2.5 mb speed and constantly cutting off.couldn't even do face time.tip bring your own router and plug it in. All in all a good hotel the best staff (fekry, security slick rick, and Carlton lookalike on the beach). Would deffinatly return

Stayed January 2014, travelled with friends
Helpful?
1 Thank ferrari9997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mansfield, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 January 2014 via mobile

This hotel is amazing in every way from the grand lobby as you enter to the well appointed guest rooms from the amazing sea views to the fantastic food in both the palm restaurant and two al la cart venues.
But what really stands this hotel out from the rest is
That it has heart and soul made only possible by the managers and staff, mr Hosseiny Ahmed if you get the pleasure to meet is one of the managers who cares about his guests and equally his staff and it really shows. He works from sunrise to sunset making sure everything is good and will take time out of his busy day to sit and talk with the guests and you see this throughout your stay, in fact I've never met anyone with such a passion for their job.
Throughout my stay there was fresh fruit, cakes and even chocolates brought to the room, and it was cleaned each day to a good standard .
The jewel in this hotels crown is the pier that takes you out to a beautiful blue lagoon, whatever you do take a snorkel set mine cost a mere £7 but believe me once you put your face into the water wow the sights you will see will stay with you forever. Don't worry if you can't swim I am not a good swimmer and you really don't need to be to see the beautiful tropical fish.
I cannot see any reason why this hotel would not make the number 1 hotel in hurghada on trip advisor and I'm sure it will someday.
Well done to every single member of staff at the tropitel for making it what it is.

Stayed January 2014, travelled with friends
Helpful?
2 Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 January 2014

Having stayed in many, many hotels in Egypt, I have to say this hotel is far superior to the others, we always stay in 5 star hotels and this does deserve the rating.

The food is extremely good with an excellent choice available, and nothing is too much trouble

We had a lovely spacious room with all the amenities, and the bathrooms are fabulous, and everywhere was extremely clean

I huge thank you to all the staff who work there as they do go the extra mile, and as the saying goes "if you are pleasant and polite to the staff they will reciprocate above and beyond what is required"

We are looking forward to going back again knowing a great holiday will be had

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JillCEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 January 2014

I took my dad to this hotel for our joint birthday and his special 60th birthday on the 10th January and can honestly say this is one of the best holidays we have ever had! I cant say just how helpful and great the staff were during our stay with all the managers meeting with me before our big day to help make arrangements and did lots of special extra things for us to remember our birthdays like doing up our room amazingly, making us a huge chocolate cake and singing to us again with the managers always finding us during our stay to make sure we were having a good time and even had a personalised present each to remember our stay it really was fantastic and i cant thank you all enough and the staff for making our holiday so great I'm ,sorry i cant remember all of your names as there were so many people that put towards making our stay so special! As for the hotel this place is lovely weather was great we had the private black huts a few days which was great for shelter from the wind but there are only a few which get taken up quickly so ask the guys at the towel huts if there are any available, the jetty was great for just seeing the coral and fish without having to swim, the buffet restaurant could be a bit better that was the only let down but plenty of food and some variety but the ala carte restaurants were amazing definitely have the steak in the italian and beef sizzlers and battered ice cream in the Mexican its amazing! The rooms are all really nicely done and comfy although sea views can be restricted by bigger balconies but our pool view was fine and we still got to see some fab sunsets anyway! We were definitely relaxed and looked after lots of rude Russians sadly but if you talk politely to the staff they definitely look after you. We would certainly go back to this resort but i would say the evening entertainment does need to be addressed as there wasn't really any apart from the entertainment team doing random stuff in a separate room or some guy on bongo drums but apart from that i would definitely recommend this resort and the lush omelettes every morning!! Thank you so much to all the staff and managers that were amazing and spoilt us both so much during our stay we hope to see you again next year!!

Room Tip: Ask for rooms with the large balcony for better sea views on the top floor
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 419Katy666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 January 2014

We arrived early evening 14th January 2014 and was greeted with a welcome drink, we checked in at reception and our bags were taken to our room (5061) by Ibrahim Badr, he showed us around our room and was very polite and friendly.

Our first night in the Palm restaurant was very welcoming by El Azab and we enjoyed our first night in the relaxing beautiful hotel.

The next morning we woke to amazing views of the pools and sea. Breakfast we were greeted again by El Azab and other very friendly polite staff. We sat down had coffee and breakfast. We ate omelettes most of the holiday which were very nice and cooked by the omelette/egg man (I can’t remember his name)

It was my birthday whilst we stayed here and all the staff, Mr Yousry Ali (General Manager), Hatem and also head of housekeeping really made the room and my birthday one to remember. They had left a cake in the room upon return from swimming with Dolphins (which was the best experience of my life) Had a letter from Mr Ali with birthday wishes. Mohammed our room keeper really did do a lovely job all our holiday as well as my birthday.

The staff at this hotel cannot do enough for you, they are so friendly and polite and really are a credit to the hotel. Hotel Management would take time out of their very busy day to come ask if anything was required and if there were any problems. No problems with this hotel at all!!

Swimming pool was heated, this is rear to find on holiday in January and the sea was really warm. The jetty was brilliant with side steps and back steps downs into the sea where to you find the most beautiful fish in the world…The water is so clear.

The grounds of the hotel are spotless so many staff keeping the hotel in top condition.

The Italian & Mexican Al La Carts are an absolute dream…The Mexican chef Ali & Akmed are lovely people and we even helped cook deep fried ice cream.

Mr El Azab is also a lovely kind man…he invited us back to the Mexican on our last night.

The Palm restaurant has so much choice and there really is something for everyone.

Shop workers, Alibaba and Steven are very nice people they even gave me birthday treat. It was so nice to take time from the sun to go and see them in the afternoon to just sit and relax in their shop. The perfumes are to die for and are very good price.

If I could name every individual of this hotel I would but I can’t remember everyone’s name. All I can say is that this place was the best holiday of my life and we cannot wait to go back this year. Not a single bad point about this at all. We will be back soon. Thank you for an amazing stay

Claire & Charlie (5061)

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank bear1987claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 January 2014

shal hashesh is fantastic place to spent a quiet and relaxed holiday , so tropitel hotel can cover all your thoughts and needs for achieving all your goals twoards that , the location is in quiet place , beach is so fantastic and clean , diving and snorkelling is amazing in there , , foods are varied and satisfy most of all nations , staff are so friendly and respectable for all grades , rooms are so beautiful and big and all facilities are available .
as overall this hotel is a good choice for ideal holiday in one of the best places in the world .

Room Tip: rooms near to the sea and in upper floors are more better than others ,
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mahmouds3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tropitel Sahl Hasheesh

Property: Tropitel Sahl Hasheesh
Address: P.O. Box Block 33 B | Sahl Hasheesh, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Hurghada
#11 Romantic Hotel in Hurghada
#18 Top resorts Hotel in Hurghada
#21 Spa Hotel in Hurghada
#23 On the Beach Hotel in Hurghada
#31 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): £
Hotel Class:5 star — Tropitel Sahl Hasheesh 5*
Number of rooms: 566
Official Description (provided by the hotel):
Supremely located in the newly and highest developed areas in the Red Sea “Sahl Hasheesh” 14 KM south Hurghada, one of the world's repute resort destination, Tropitel Sahl Hasheesh, offering magical views of the warm Red Sea, with impressive collection of alluring restaurants and cool bars, magnificent beachfront and modern stylish rooms as well as numerous leisure facilities. ... more   less 
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Also Known As:
Tropitel Sahl Hasheesh Hotel Hurghada

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