I made a reservation from internet but when ı arrive to Hurghada nobody knew the hotel because the name was different then from internet. There are complex for 5 hotels and we stayed at the last one. The air contidition was not workingand mechanic came to fix it. It worked in 2 hoursa nd then went down. It happened every night. The service were good , the food are not bad. The dirinks service are really good enough except the plastic glasses.