Having visited Planet Africa in Cairo on many occasions and thoroughly enjoyed it for the atmosphere and food,my wife decided she would like to visit the Hurghada branch for a special treat. We arrived around 1330 hours mid week and entered the restaurant! Two tables were occupied and one waiter was serving them! As we were not greeted we found ourselves a table and sat down. We waited a further twenty minutes but was still not served! We stood up hoping to be seen by staff, but nobody came, so we left!
I emailed Planet Africa Head Office but one week later still did not receive a response-hence my reason for writing this review!
It is a great shame that this restaurant seems to take no interest in guest satisfaction and I hope the owners will read this review and do something about it!
We resorted to eating at Burgher King in Senzo Mall and this was excellent as usual.
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