My partner and I spent 10 days here in mid July 2014. It was our first trip to Egypt and our first All Inclusive. We were not disappointed. The hotel has an amazingly friendly atmosphere that makes you feel completely relaxed and at ease from the moment you arrive. It caters for everything you need for a relaxing break. We didn't leave the hotel for the entire 10 days!
When we arrived we were given a cold drink and were escorted to our room whilst being given a tour of the hotel along the route. This hotel has everything! Shops (chemist, souvenirs, sweets, toys, handbags, clothes, shoes), a doctor on site, Spa facilities, horse and camel riding, gym, and snorkelling and diving trips. The complex is centred around a large pool of various depths to cater for everyone. We never had a problem getting a sunbed. There is a beach bar and a pool bar as well as another bar inside attached to the restaurant.
The All Inclusive menu was great. Drinks were plentiful and strong! Some say the beer is weak but I thought it was great. The food was amazing. I can't believe some of the reviews on here that say choice was an issue as there was so so much and it differed every day! There was always chips, pizza, and pasta on offer for children or the less adventurous tourist. There were chefs on hand to plate up starters and desserts and the buffet for main course was immense! Amongst the curries, rice, spiced meats, seafood, fish and plentiful different types of salad you could have had roast chicken, vegetables, and mashed potato if you needed a taste of England! The only slight negative was that the waiters were a bit too eager to clear away plates when we were still eating but they were friendly and it wasn't a problem.
On the first night we were given a twin room when we had specifically paid for a double. This wouldn't normally have been a problem but we were also overlooking the building site at the back of the hotel which was noisy until late and started early. The lady on reception was fantastic and totally understood and apologised. We were moved to a double room with sea view with no problems.
The beach was clean and very picturesque. The sea was clear with hues of turquoise and light blue. A small breeze made the 40 degree heat bearable. There is a lovely secluded part to the beach to the right (as you stand looking out to sea) which looks like it is private or for Ultra Inclusive guests - it isn't. So if you need to escape and crave absolute silence other than the sound of waves I suggest you visit here. Paradise. Especially the suspended double sunbed! You can also have a massage in this area from the Spa for a small price.
I also recommend the dolphin and island trips on offer from the FunFly team to the left of the beach. I've no doubt you'll meet the lovely Yasser on your first couple of days and he will talk you through the trips. I urge you to go if you can afford the £45pp. We thought it totally lived up to everything Yasser said and was great value for money (8am-5pm inc food and drink). My partner got to swim with dolphins and I (not a strong swimmer and only learnt last year) went snorkelling around a reef in the middle of the sea. The coral and fish were overwhelmingly beautiful and I am so glad I did it. I was so nervous but the team Bebo, Keshore, and Moody were fantastic and even gave me a life jacket and lowered me into the sea so I didn't have to jump in! The memories will last forever!
Now on to the Animation team who are by far the most amazing thing about this place and as you can see from above I already rate it quite highly!..... Marley, Cloe, Mamadou, and the rest (sorry I forget names) are just fantastic. They are up at 8 every morning and work until 1am. These are the team you will see doing the morning and afternoon dance routines around the pool, volleyball, water polo, belly dancing, Zumba, Latino dancing, ping pong. They also greet and send off all the arrivals and departures. Then at 9pm they put on the evenings entertainment! A different show every night varying from Best Couple, Mamma Mia, Dances from around the World, Casino Night to name a few. And then they'll put on a disco afterwards (watch out for the beach disco-this has a brilliant atmosphere and is worth going a long to but it's not on every night).
Within just a couple of days of being here it felt like home. Marley and Cloe have a very natural way of making you feel like you have known them for much longer. They even sat and chatted with us by our sunbeds by day or at the bar by night and they introduced us to other English (and Spanish and German) guests who we ended up having a great time with and really made our holiday.
The hotel felt extremely safe and secure and I would absolutely recommend this hotel to everyone.
I hope this helps you if you have any doubts about booking - go for it and you won't be disappointed!
Thank you for a lovely holiday Mecure Hotel! From Kate and Colin x
- Official Description (provided by the hotel):
- Mercure Hurghada is the perfect holiday destination for people who want to do everything or nothing at all. Conveniently located just 10 minutes from the international airport, at the exclusive Hurghada beach resort, this exquisite venue offers guests the ultimate in pure luxury with a private, picture-perfect beach, elegant restaurants and incomparable service. ... more less
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- Also Known As:
- Mercure Hurghada Hotel Hurghada
- Sofitel Hurghada
- Accor Hurghada
- Hurghada Sofitel