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“Beautiful, tranquil, and impeccable service!”

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The Oberoi Sahl Hasheesh
Ranked #1 of 222 Hotels in Hurghada
Certificate of Excellence
Redhill, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful, tranquil, and impeccable service!”
Reviewed 20 February 2014

As a newly, same-sex married couple who live in the United Kingdom, we wanted a quick, easy-to-get-to, sun-filled, one week holiday. After hours and hours of researching we decided upon The Oberoi, Sahl Hasheesh. Both of us have traveled extensively around the world and have stayed at hotels classified as luxury. From the moment we were greeted at the airport, our experience was one of kindness, service, and ease. Note: I have been wanting to write this review for weeks now, but have finally made the right time to give the Oberoi justice. I mention this because when we were there in early January, and arrived to the hotel grounds, the lobby had this beautifully lit candle display upon entry (a holiday decoration that was taken down a few days later). This was such a warm way to be welcomed accompanied by hand and face towels, tea or juice.

We were then taken to our room (we were upgraded to a Superior Deluxe) via their golf cart service - our room was located on the first tier of rooms by the ocean. Breathtaking to look out upon the enticing, dreamy-blue waters.

Our room was perfect for two people with its sitting area (where every morning you are given a bowl of different fruits), outdoor eating and lounging area, walk-in closet, and bathroom. The sunken bath tub calls to you to relax - the only note here is that there usually isn't enough hot water to properly fill it.

Prior to our arrival the hotel sends you a questionnaire for any special requests and to get to know your preferences. They knew we were newly married, and as we were unpacking they sent over a celebratory chocolate cake to acknowledge our union. This was a nice touch especially as we weren't sure how we'd be received as a same-sex couple in a predominately Muslim country. As for the security and sense of safety, we felt peaceful and well-taken care of. The political climate in Cairo, and the general issues within Egypt were not felt in Sahl Hasheesh.

We booked a variety of spa treatments which we highly recommend experiencing - the couples spa room is lovely. If you can book a couples treatment - deep tissue, Thai, or an Ayurvedic full-body massage - do it, pamper yourself. There is a sauna in the backyard you can use before or after the treatment with tea being served to you afterwards as well. Everyone in the spa department are incredibly helpful and attentive.

The beach staff, at various times, come around with towels, water, hibiscus drinks, some fruit. They are there for any of your hydration, towel, sun lotion needs. The sun shines, the water is clear, the staff cheerful however, do note it does get windy which can create a sense of chilliness - dependent upon your body temperature. The back area to our room was a nice refuge from the wind, and allowed for the sun's warmth to shine through.

The food...where to begin. Room service is excellent and very accommodating - thank you to the delivery staff who took care of us. I wound up coming down with a cold while there, and the hotel made every concession to help me with ginger tea, the delivery of DVDs when I was feeling very poorly (decent film selection - for kicks we watched "Lawrence of Arabia"), and the preparation of special meals if I needed them.

The breakfast buffet is delicious (if you are open to trying a variety of cultural cuisines - try the Egyptian and Indian breakfasts) which is served in the main restaurant. The Indian Restaurant was only open 1-day during our stay (again delectable) however, the Chef made us special Indian dishes as well as gluten-free breads whenever we asked.

The gentlemen who came to clean the room every day were meticulous and sweet.

Dhiren (General Manager), and the support staff - Mahmoud, Ossama, the women in the Spa (*I'm sorry I'm forgetting the woman's name who runs the Spa - she was incredibly helpful) provided us with wonderful service. Really, all the staff at the Oberoi were great - even if we can't remember everyone's name!

Overall, we loved our time at the Oberoi as we felt pampered, relaxed, and well taken care of.

Thank you, and we look forward to returning again very soon.

Our very best wishes to all of you!

  • Stayed January 2014, travelled as a couple
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Helpful?
5 Thank Ko-creator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_SahlHasheesh, General Manager at The Oberoi Sahl Hasheesh, responded to this review, 23 February 2014
Dear Guest,
Thank you for taking the time to review our resort. We thank you for your detailed description of the various experiences you had at The Oberoi, Sahl Hasheesh. The team is delighted that you enjoyed your stay with us and have carried back fond memories. Thank you for your lovely comments on our various services and products on offer. We look forward to your return visit.
Best regards,
Dhiren Pereira
General Manager
Email: generalmanager.sahlhasheesh@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (323)
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English first
Forest Row, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 February 2014

What marks this hotel chain over and above any I have stayed in, is the way in which nothing is too much trouble for the staff and the hotel itself is glorious - we stayed for 10 days with our 4 children including an 18 month old with chicken pox!

The food, thanks to the charming Head Chef Ashish, is outstanding, especially the Dahl Makhani. He even gave us a one hour private cooking lesson, we so loved his tomato sauce for pasta.

Next year we will probably go for just one week as Hurghada itself is very unappealing. In other words don't bother venturing out of the hotel.

For winter sun for a family, the direct easy jet flights, the small two hour time difference, and the proper 80 degree plus heat means that this is hard to beat. It should be noted that it is quite windy at this time of year though. IN the 10 days we had 6 windy days, 2 light wind days, and 2 still days. Not a cloud in the sky for the whole time we were there.

I would suggest bringing some kids DVD's as the hotel collection of children's movies (u10's) is very limited. The adult section has a good variety.

We would like to particularly thank the following staff for making our stay such a happy one:

El Sayed, Abd el Ramen, Amany, Salah, Khalifa and Mohammed (the longest serving staff member I think?), and all the extremely charming staff at Reception

In terms of the security situation, we felt absolutely safe, and a million miles from the troubles in Cairo. The hotel at the time we went (31 Jan - 10th Feb) was very empty. At times we had it to ourselves, which was lovely as we had no disapproving glances and comments to deal with.

Yes it is more expensive than other hotels, but why not live like a King for a week, than a Prince's second cousin twice removed for two?

Thank you too to Mr Pereira (the General Manager) for all your help and generosity. See you next year....God Willing. And thank you.

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
2 Thank alex m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_SahlHasheesh, General Manager at The Oberoi Sahl Hasheesh, responded to this review, 20 February 2014
Dear Guest,
We are delighted that you and your family have carried back fond memories of your stay with us. We are delighted that in particular you enjoyed our Indian cuisine on offer. I have to agree with you that the windy weather you experienced was unusual and is not usually the norm for this time of the year. We are in the process of updating our Children's DVD selection and thank you for your valuable feedback. Thank you for mentioning the names of various team members who went out of they way to provide you with exemplary service. We eagerly await your return visit.
Best regards,
Dhiren Pereira
General Manager
Email: generalmanager.sahlhasheesh@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 February 2014

Oberoi is the best resort in Sahl Hasheesh to spend your vacation in, as it is the best resort to relax and enjoy the unique environment of Sahl Hasheesh.
And I would like to thank the room service team, as they where always keen to let my suite my own universe to enjoy my days in.

  • Stayed February 2014, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
2 Thank JOhn3689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_SahlHasheesh, General Manager at The Oberoi Sahl Hasheesh, responded to this review, 18 February 2014
Dear Guest,
Thank you for choosing The Oberoi, Sahl Hasheesh for your honeymoon. We are delighted that you have carried back fond memories of your stay with us. We look forward to many more visits.
Best regards,
Dhiren Pereira
General manager
Email: generalmanager.sahlhasheesh@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wimborne, United Kingdom
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 February 2014

Disappointed with the Meet & Greet at the airport, travel agent and hotel limo failed to check details of passengers and took the wrong people to the hotel. Only when they arrived did the people indicate they were in the wrong place and staying at a different hotel. Sole purpose of Meet & Greet is to make sure they have the correct people. My wife and I were feeling a little exposed whilst trying to check who was meeting us, asking various agency reps if they'd seen our contact. >30 minutes after going through immigration checks, our guy finally returned to the airport, along with the hotel limo so in the end no real harm done.

Hotel itself was luxurious, staff were efficient and courteous at all times, food delicious and well presented, grounds well kept and watered, beach was excellent with footprints regularly skimmed away, pool staff friendly and always on hand with cool water, cool towels and sun screen with complementary cool drink and cold fruit. Sufficient complimentary water available in room, at the pool and from the gym / spa.

Problem with the suite hot water feed to the bathroom; little to no pressure to the shower on two consecutive nights when trying to get ready for dinner. 'Fixed' the first time, one shower later it was out of service again. Disappointed with the hotel reaction as no real apology or gesture was offered.

Also a little annoyed when in the car travelling to the airport, I received a call from the hotel asking me to explain several points on my questionnaire. I wasn't prepared to do that and told them so. I agree that comments can be used and actioned to help the hotel improve on certain aspects but to call me in the car was out of order.

Overall a nice break in the warm Egyptian sunshine if a little breezy at times. Location was fairly remote but plenty to do in the hotel to keep you interested. Gym was good, spa excellent, staff professional and helpful.

Room Tip: All rooms are suites, some can be a little way from the main hotel building and up a small incline...
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  • Stayed February 2014, travelled as a couple
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Helpful?
3 Thank Richielec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_SahlHasheesh, General Manager at The Oberoi Sahl Hasheesh, responded to this review, 18 February 2014
Dear Guest,
Thank you for your review of our resort. We are pleased that overall you enjoyed your stay with us.
I would like to clarify that the meet and greet at the airport should have been organised by your agent and the hotel had no prior information on the same. We do however apologise on behalf of all as it did impact your first impression once you arrived at the airport. We have since fixed the hot water and shower pressure in your suite. Further, I have personally instructed the team not to call guests in the car to ascertain feedback.
Your feedback and time taken to share it is invaluable to us. We thank you for that and can assure you that corrective actions will be taken.
We look forward to the opportunity of having you amongst us again.
Best regards,
Dhiren Pereira
General Manager
Email: generalmanager.sahlhasheesh@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monchengladbach, Germany
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 February 2014

It was our second stay in the Oberoi.
The first trip was in April 2013.
This year we stayed from 1. - 8. Februar 2014.
We stayed with 30 guests in the hotel.
The rooms and the complete service was at the same standard like last year.
There was only one change, no breakfastbuffet, but we got served erverything, that was usually on the buffet,at the table.
For me as a diver and video filmer it was great to meet the seahorse again

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
Thank aesculix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_SahlHasheesh, General Manager at The Oberoi Sahl Hasheesh, responded to this review, 21 February 2014
Dear Guest,
Thank you for visiting us once again for your holidays. We value your patronage of our resort. On behalf of the sea horse and the entire team, we thank you for taking the time to review our resort on tripadvisor. We look forward to your third stay with us.
Best regards,
Dhiren Pereira
General Manager
Email: generalmanager.sahlhasheesh@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roeselare, Belgium
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 February 2014 via mobile

As last year, we enjoyed so much our stay in the oberoi!
Super friendly staff everywhere, warm welcome, delicious food, quiet swimming pool, personal service.
Best hotel ever!
Thank you again for another perfect holiday!
Special thank you for Nabil from the reception for your kindness to our child Julia!

Stayed February 2014
Helpful?
2 Thank Veroniekie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_SahlHasheesh, General Manager at The Oberoi Sahl Hasheesh, responded to this review, 20 February 2014
Dear Guest,
Thank you for your loyal patronage of The Oberoi, Sahl Hasheesh. The team looks forward to your return visit each time. I will pass on your comments to Nabil and all the others who ensured that you and your family had a comfortable stay with us.
Best regards,
Dhiren Pereira
General Manager
Email: generalmanager.sahlhasheesh@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 January 2014

it describes the meaning of luxury , from the moment you enter the main gate of the hotel through the reception until you reach to you own suite with private wonderful heated swimming pool , the privacy there is perfect . the service is fantastic especially honeymooners treatment , once u dream of something you found within 5 minutes. but get ready for the expensive a la cart menu.

Room Tip: Grand Suite with swimming pool
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  • Stayed December 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mohamedshawki81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_SahlHasheesh, General Manager at The Oberoi Sahl Hasheesh, responded to this review, 30 January 2014
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted that you chose to spend your honeymoon in our tranquil surroundings. The Grand Suites with private swimming pools are a perfect choice for such occasions. I would like to mention that our food and beverage prices are in line with our competitive set of hotels in Egypt. We look forward to the pleasure of having you back in the very near future.
Best regards,
Dhiren Pereira
General Manager
Email: generalmanager.sahlhasheesh@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi Sahl Hasheesh

Property: The Oberoi Sahl Hasheesh
Address: | Sahl Hasheesh, Hurghada 117, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Hurghada
#1 Luxury Hotel in Hurghada
#1 Top resorts Hotel in Hurghada
#1 Romantic Hotel in Hurghada
#4 Business Hotel in Hurghada
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Oberoi Sahl Hasheesh 5*
Number of rooms: 102
Official Description (provided by the hotel):
Just spent two weeks at the oberoi, the accomodation was a large king bed suite with a seperate sitting area. There are two large flat screen TVs in each suite a private courtyard with dining area and sun loungers. The rooms are tastefully decorated and very comfortable. The bathroom is large with shower and sunken bathroom in granite and the toiletries are replaced daily or if you run short on request. The whole complex is kept remarkably clean by the staff. The staff deserv a special mention because to a man( and woman ) they are polite helpful and above all a friendly people who make you feel welcome an liked.My wife and I both had birthdays during our stay and both had birthday cards and a cake delivered to our room. ... more   less 
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Also Known As:
The Oberoi Sahl Hasheesh Hotel Hurghada
Oberoi Hotel Hurghada
Oberoi Hurghada
Oberoi Sahl Hasheesh
Hurghada Oberoi

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