As with most trips I make I reviewed a lot of hotels before deciding which one to opt for. The ratio of terrible & poor reviews for this hotel were very low compared to the good & excellent reviews, but despite that my brother and I still had reservations as to whether or not we were going to be disappointed.
I believe that it's necessary to take a balanced view taking into consideration the cost of the property against what it delivers. My brother and I had a room each and the overall cost per person was something like £40 per night all-inclusive (excluding flights). In fact, the flights cost more than the hotel (not unusual for this destination!). It should also be borne in mind that 5-star ratings around the world are highly inconsistent, and if anyone has expectations of a hotel in this area that holds 5 stars being comparable to a 5-star hotel in a major European or US city they are always going to be disappointed.
In terms of value for money this hotel is great and my overall rating of four 'stars' reflects that.
The bedrooms are great. Admittedly they're a little dated but all rooms in the main hotel have a sea view and balcony (albeit a little narrow). Our rooms were a good size, the beds were comfortable with a mattress 'topper' built into the mattress protector. The pillows were a little too hard for my liking but you can't have everything. Large, wide-screen TV - I only found three channels in English (including BBC World News) plus Fox Movies and Fox TV. The movies tended to rotate regularly and Fox TV showed mostly Australian cookery challenge shows (My Kitchen Rules and Masterchef). Plenty of storage space. Kettle provided with sachets of tea, coffee, sugar and dried milk. The bathrooms were absolutely fine - again, somewhat dated, but certainly fit for purpose with good pressure from the shower (over the bath). No iron or ironing board provided, but ask reception and they'll happily get one sent to the room.
Food at the restaurant buffet was plentiful. At breakfast there's an egg station where omelettes are made to order (with a variety of fillings), along with fried eggs. A range of hot dishes available (including baked beans and scrambled eggs), a large variety of bread and rolls (hit & miss as to quality), a large range of pastries and, surprisingly, the croissants were quite acceptable (especially as I've found a lot of hotels tend to have particularly dry, rubbery croissants). Cereals, cheese and cold meats, etc. The juices were generally more like 'squash' (very watery) although the Guava juice was very good. Coffee was pretty dire.
Lunch and dinner provided a good range of cold dishes (salads etc), always a couple of soups to choose from plus a variety of hot food from the main buffet section. A grill section served different foods cooked fresh every day, e.g. kebabs, fish, chicken, etc. There's also a pasta station every day. A formidable range of desserts on offer every day, although I found quite a lot of them looked amazing but were somewhat tasteless. There was also a good range of very sweet pastry desserts which should satisfy anyone with a sweet tooth!
We ate one night at the a la carte restaurant that has something of an identity crisis - with a name more evocative of Asia than Egypt (Jasmin), an Egyptian themed interior and an Italian themed food offering. It's represented as a la carte, but I believe it's more table d'hote as the only choice we had was fish or chicken. Whether this was because we were utilising our free night in the restaurant wasn't clear.
The grounds of the hotel are very attractive. Access to the good-sized private beach requires a walk through landscaped gardens. There's some work going on at the moment building a new pathway near the beach, but it wasn't really that disruptive or intrusive. The bar and 'café' at the beach are pretty poor - we didn't eat at the café but the food looked quite dismal.
The main pool is a reasonable size, water temperature quite acceptable. The pool bar is somewhat basic and, needless to say, drinks are served in small plastic cups. A good supply of loungers with mattresses on them, plus a good supply of sun shades. It wasn't particularly busy when we were there and there was never any problem finding a sun bed at any time of day - whether this would be an issue if the hotel were full is debatable.
The staff are generally excellent - friendly and helpful.
Internet is expensive - something like £45 for 5 days and £55 for a week. I believe one day was around £10. The connection is a little erratic but generally acceptable, although certainly not fast enough to stream live TV (e.g. BBC catch up).
The hotel provides a free shuttle into New Hurghada at 6.00pm each day (returning at 8.00pm). Be warned that the driver drops you outside a shop in a side street where you are, of course, energetically invited to visit the shop (pretty standard for some countries!!). New Hurghada is not a pretty place to visit and unless you like soaking in the atmosphere and being pestered by street and shop vendors, it's probably something to miss out on!
All-in-all the hotel was not a disappointment based on its cost. I reviewed a Hilton in Sharm el Sheikh a few years back and by comparison this hotel is far superior.
- Official Description (provided by the hotel):
- Experience the Red Sea at the Hilton Hurghada Plaza hotel, with diving and watersports on the private beach and boat trips from the marina. Work out at the gym, and tennis and squash courts or relax by the pool. Children will love the kids' pool and the kids' club. Sip drinks at sunset in Beach Restaurant at the Hilton Hurghada Plaza hotel. Then savor Oriental flavors for dinner at Bambooti Seafood Restaurant. From Hilton Rooms to Deluxe Rooms, all Hilton Hurghada Plaza hotel rooms boast balcony views of the Red Sea and offer wireless internet access. Fifteen minutes' drive from Hurghada International Airport, the Hilton Hurghada Plaza hotel has a ballroom for up to 220, internet café and wireless internet access throughout the hotel. ... more less
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- Also Known As:
- Hilton Hurghada Plaza Hotel Hurghada
- Hurghada Hilton