we travelled to aladdin beach resort hurghada on 18th dec 2012. All was ok until we didn't have any tranfers pick us up we were a group of 11 although one did not travel. 3 of the group were picked up and we were left stranded.
Upon arrival to the hotel nobody wanted to know!
After 10 days of our holiday the management summoned one of our party with her husband and and daughter to reception. She was then told that she had not paid for her daughter of which was a load of rubbish as she had all the documentation to prove this. The hotel would not listen and then asked for $987 dollars of which she refused to pay on top.
She was then lying by the pool and security came to summon her once more to the management. We had talked to the rep by this time who did not help one tiny bit. Telephone call after call we were getting nowhere so in te end she had to pay 500 gbp or else they would remover her and take her passports. It was like the mafia. Nobody helped us at all and this caused 10 people to have their holiday ruined of which was nearly 10k worth of money.
Low cost holidays assured her that this had all been paid to the hotel but they would not listen.
The food is very poor and the alchohol is worse in this hotel so we hardly drank or ate anything anyway. If you are russian you will be ok at this hotel.
- Official Description (provided by the hotel):
- Aladdin Beach Resort is a hotel located in an area of 134,400 m² which puts you atthe heart of Hurghada, conveniently close to everything the city has to offer. You are only a short drive 8 km from the airport, and close enough to stroll around Hurghada and take in the inviting atmosphere, unique culture and fascinating sights on offer. The hotel boasts its own private beach, with stunning, serene views of the famous Red Sea, and there is a range of different activities available locally. ... more less
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- Also Known As:
- Aladdin Beach Hotel Hurghada
- Aladdin Beach Hurghada