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“never go back”

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Aladdin Beach Resort
Ranked #97 of 221 Hotels in Hurghada
Reviewed 2 January 2013

we travelled to aladdin beach resort hurghada on 18th dec 2012. All was ok until we didn't have any tranfers pick us up we were a group of 11 although one did not travel. 3 of the group were picked up and we were left stranded.

Upon arrival to the hotel nobody wanted to know!

After 10 days of our holiday the management summoned one of our party with her husband and and daughter to reception. She was then told that she had not paid for her daughter of which was a load of rubbish as she had all the documentation to prove this. The hotel would not listen and then asked for $987 dollars of which she refused to pay on top.

She was then lying by the pool and security came to summon her once more to the management. We had talked to the rep by this time who did not help one tiny bit. Telephone call after call we were getting nowhere so in te end she had to pay 500 gbp or else they would remover her and take her passports. It was like the mafia. Nobody helped us at all and this caused 10 people to have their holiday ruined of which was nearly 10k worth of money.

Low cost holidays assured her that this had all been paid to the hotel but they would not listen.

The food is very poor and the alchohol is worse in this hotel so we hardly drank or ate anything anyway. If you are russian you will be ok at this hotel.

  • Stayed: December 2012, travelled with friends
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1  Thank Jazz257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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79 - 85 of 530 reviews

Reviewed 8 December 2012

We went for a two week all inclusive break in November. We had a nice holiday. The room was tired, and the bathroom in need of a revamp and TLC, but everything worked. There was a big television in the room, a shame it didn't have any English channels. Like most hotels in Egypt it was full of Russians. It is the middle of three sister hotels, the Alibaba and Jasmine and you could use the facilities in all of them. We liked the Alibaba restaurant for breakfast, the Jasmine pool restaurant for lunch and the Milano restaurant at night. The main Aladdin restaurant got extremely busy and we were unimpressed with standards of service. Tables weren't cleared quickly meaning you often had to eat looking at dirty crockery. Standards weren't great either when it came to dress codes. One lunch time we were put off our meal by an elderly man who was allowed entry wearing only a vest and pair of boxer shorts which were so full of holes they left little to the imagination. The food was okay and there was plenty of choice but the desserts often looked better than they tasted. There was always meat and fish available and we both felt the food was decent for the class of hotel. The room was cleaned daily by a very hard working chap. Entertainment was poor and aimed at Russians and football fans. There was a busy animation team offering the usual poolside activities. The music was too loud for us at the pool and they really need to update and change the tape.The heated pool was lovely. It was like getting in to a warm bath. The beach was nice and there were a selection of good beach and poolside bars. Service was generally good, always better when you tipped. Most waiters at the Milano worked hard but there was one who had mastered the art of doing very little. We took advantage of the free bus to the Marina a few nights.

We were shocked and saddened to see the hotel had a "zoo", a sorry collection of animals including monkeys and dogs. This might appeal to people lacking a moral compass but we found it distasteful. We are not animal experts but the conditions looked very poor. This might have been socially acceptable when the hotel was built but it really put us off the place and for this reason we wouldn't go back.

  • Stayed: November 2012, travelled with friends
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4  Thank EllieMayBolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2012

We were there for 2 weeks, my Girlfriend and I, and it was a very nice holiday. The hotel is good, inclusive the food and all other possiblities.

In the main restaurant we met a very nice person, who was working there as a Head Waiter. His name was Ashraf. He does his job very well, and gives his best.

Unfortunately there are a lot of russian people, who take so much food, that they have to throw the half away. This is a reason that al the waiters are often mad. But as soon as they see that you are other nationality than Russian, they threat you very nice.

  • Stayed: November 2012, travelled as a couple
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1  Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2012 via mobile

Went here with my fiancé and 2 friends for a bit of late sunshine .. The price was good the food was good there was always something you would like even our friend who is a veggie found it ok to eat which was surprising! The rooms were kept clean everyday and he couldn't do enough for us.... Also we made friends which one of the waiters by giving him a few tips then he soon look after you for the rest of the stay.. There is plenty to do at this location the beach is clean and the snorkelling off the coast was pretty good too..! Nice little bar down at the beach too! The entertainment was very entertaining... At times!... At this resort there is hardly any English people. It's all Russians Germans etc.. Slight lack of us..... I do suggest if you are a social person go to sharm... Because there will be hardly anyone to talk to.. We would of struggled if we wernt with another couple... 4/5 for the hotel tho! Hope this review helps

  • Stayed: November 2012
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Thank Turtle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2012

i stayed for 1 week with my husband and my 8 months baby,,was nice hotel ,,very good service specially in the main restaurant, the stuff treat me like a queen,,whatever i ask they help me( clean the feeding bottle for my baby, mushing food for him) the room was clean, there is many show at night ,,and near by there is Jasmine village and Ali baba hotel and u can access to both hotel and even eat there, the only thing i didn't like the stuff in the reception, they didnt help us at all , and they was complicating things, i recommend this hotel.

  • Stayed: April 2012, travelled with family
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Thank Hajer83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2012

Just had 2 weeks at the aladdin,not a bad hotel some good points and a few not so good.The main dinning room was not that good ,service was poor,unless you were giving tips ,I do not mind tipping for good service,but not tipping to get service.The hotel is ok and has lots of good points,also you can use the ali baba and the jasmin hotels,in my opinion the service was a lot better at these hotels.We did enjoy our stay at the aladdin,and with a few minor adjustments it would be fine

  • Stayed: November 2012, travelled as a couple
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2  Thank mick195059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2012

My partner and I have just returned from a week’s holiday at the Aladdin beach resort. She had been there three times before and recommended it. We wanted to go for longer but we couldn’t get the time off work. I just wanted a week away from it all to relax and chill out. Never took a mobile phone and had no contact with GB for the week. It was great. If you want to get away and relax we’d recommend this place. We got up in the morning. Had breakfast, laid in the sun, (skipped lunch) had dinner, went to the bar had a few beers in the evening and did nothing all week. There wasn’t a lot of kids running around, the animation team never played the music too loud, there was entertainment on the terrace bar in the evening. So for us everything we wanted was there. Its good to go somewhere where the all inclusive don’t end at 23.00. or earlier as at some all inclusive places we’ve stayed. The staff were hard working and friendly. Its custom to tip in Egypt so for a couple of pound’s a day you got your sun bed saved and drinks brought to you all night. We are looking to go back again next year. It pays to book early if flying with budget airline’s, as early flight booking can save a couple of hundred pounds on the holiday costs. Then maybe some people wont begrudge bunging the hard working staff a couple of quid in tip’s. As for the Russians, watch and enjoy. Be glad we wasn’t born there, because I think they know no better.

Room Tip: As my partner had been here befor we chose a bungalow, which was large and comfy.
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  • Stayed: November 2012, travelled as a couple
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2  Thank dartfordsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aladdin Beach Resort

Address: Touristic Villages Road | 17km Safaga Road, Hurghada 84111, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#54 Top resorts Hotel in Hurghada
#64 Spa Hotel in Hurghada
#82 On the Beach Hotel in Hurghada
#87 Luxury Hotel in Hurghada
Price Range: £24 - £52 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aladdin Beach Resort 4*
Number of rooms: 439
Official Description (provided by the hotel):
Aladdin Beach Resort is a hotel located in an area of 134,400 m² which puts you atthe heart of Hurghada, conveniently close to everything the city has to offer. You are only a short drive 8 km from the airport, and close enough to stroll around Hurghada and take in the inviting atmosphere, unique culture and fascinating sights on offer. The hotel boasts its own private beach, with stunning, serene views of the famous Red Sea, and there is a range of different activities available locally. ... more   less 
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Also Known As:
Aladdin Beach Hotel Hurghada
Aladdin Beach Hurghada

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