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Ali Baba Palace
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Reviews (762)
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Reviewed 10 September 2013

The hotel Ali Baba, I was with my family in June 2013. It was our best vacation. We got a room according to our wishes, with a nice playground. Cleaning was carried out in order, daily addition of water in the fridge.
The food was very good, international and Italian restaurant open daily, at the end of our stay open for dinner and Oriental restaurants. In the evening you could eat at the pool, the food very good. We also Navšítivli restaurant in Aladdin and Jasmine - again another food and very good. The main restaurant reservation card is needed. Then you can still dine at beach restaurants, food also very good, the staff at the 1st
Drinking alcohol, soft drinks, coffee at breakfast was not good, otherwise the machine for bars and beach restaurants excellent.
At the reception very friendly and helpful staff - thank you for everything ...
Beautiful large pool and very nice and helpful guys around the pool, always find space and sun loungers.
The same on the beach - Bech boy - our best friend Mustafa Smarttiger - thanks so much for everything my friend ..
The hotel has a beautiful garden and because you can walk to the other two hotels can not hardly get through everything.
In Jasmin super playground and zoo, train ...
Beach nice, well-kept, fine sand, sometimes stones, sea beautifully warm and clear, occasionally some fish.
We went on a trip to the local Red Sea Star - a great, great experience, the staff at one.
Overall Summary - EXCELLENT VACATION, in 5/2014 is back - we can not wait.
Once again, all thanks ....
Family Jagr, Czech Republic

  • Stayed: July 2013, travelled with family
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2  Thank jagrovi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this reviewResponded 23 June 2016

Dear Guests

Thank you for your review and the fruitful comments which helped us a lot! We are very happy that you enjoyed your holiday in Ali Baba Palace.
We look forward to see you and your family in our hotel once again assuring you that we will make your holiday unforgettable.

Thank you
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2013

Recently returned from spending 2 weeks at Ali Baba and had a fantastic time. The hotel is huge and the grounds and gardens are really well kept with staff constantly tending to them. We spent most of our time on the beach and at no point did we struggle to find a sunbed. The water is a little rocky when you first get in so alot of people tended to wear rock shoes for this reason. The beach bar is better for food and service than the pool bar and the pool area also has few shady areas to sit and eat. There is a lot going on with the animation team throughout the day if you want to get involved. Rooms are also massive, well cleaned and the fridge is stocked daily with bottles of water.

The main restaurant is buffet style and the food is brilliant. Over the 2 weeks there was not one day where the menu was the same. The dessert selection is brilliant and all the food is really tasty. We didn’t try the Italian or the oriental restaurant as we found the main restaurant to provide such a huge selection. The lobby bar is huge and well managed in the evening, drinks are constantly refilled and the waiters are very attentive. Staff at the hotel are so friendly and so helpful and they really can’t do enough for you. From reception staff, to the beach boys, restaurant and bar staff. Yes the hotel is full of Russians and we only met one other English family, but Egyptians love the English so you will be well looked after. Special thanks to Mohammed on reception, Mohammed in the main restaurant for breakfast and dinner, Said at the beach bar and Ahmed Fathey and all his team in the lobby bar in the evening.

Outside of the hotel there are shops opposite, a pharmacy, supermarket and a shop called Cleopatras which has all fixed prices and sells some nice bits. Ten minute walk down the road is Senzo mall which is full of branded shops. Taxis are easy to come by, just flag one down outside the hotel if you want to go into hurghada. Sheraton road is full of shops, restaurants and coffee shops, and the marina comes alive at night. It is worth getting out and about on one of the mega safaris. We went out on the quads and the 4x4 jeeps out into the desert and to a Bedouin village. This was a brilliant day finished off with a bbq and Egyptian dancing. One tip, buy one of the checked scarves from the hotel shop or the shops opposite, as they are 4x the price at the quad safari place and you have to have one.

Overall, Hurghada is a fantastic place and Ali Baba is a fantastic hotel. Do not hesitate in booking this hotel for your next holiday!

  • Stayed: August 2013, travelled with family
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8  Thank Kandi1284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this reviewResponded 23 June 2016

Dear Guests

Thank you for your review and the fruitful comments which helped us a lot! We are very happy that you enjoyed your holiday in Ali Baba Palace.
We look forward to see you and your family in our hotel once again assuring you that we will make your holiday unforgettable.

Thank you
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2013

We stayed at the Abi Baba Palace from 8 - 22 August our family consists of 2 adults and 2 children 6 yrs and 2 years.

Our criteria was as follows;

1 Must be close to the beech

2 Good all inclusive options - dining etc

3 Child animation during the evenings

Much has been made in the press of the current situation in Egypt that aside in our 15 days there, we saw no demonstrations in the area and the local retailers, waiters and management alike are very concerned about the future, so please make up your own minds about that.


Resort appearance.

First impressions upon entering a very large lobby area were very good, you will find a large selection of shops, bowling and an ice rink - I have no idea why they have this - as it was always empty, they would be better of turning it into a cinema for kids etc.

The grounds of the hotel are really well kept - they spend a lot of time on the upkeep of them and if you like cats there are plenty of them to feed.


Rooms.

We stayed in a standard room which accommodated the four of us, we had a fridge which was stocked up with water daily - if you tip your room attendant you get more water and sculptures from towels etc.

I would describe the rooms as tired looking - they need a revamp but suited our purpose.


Food.

The hotel has 3 themed restaurants, Italian, Oriental and African I have no idea what the food cost per person they are working on but overall we were satisfied - if you find a good waiter they will bring you drinks - I did find one and he brought kiddy cocktails a wine for a small tip.

Beech Bar.

The beech bar opens for business at 9 am for drinks, coffee and then at 12 for lunch.
The dining area is open air and shaded for salads, burgers and hot dogs until 1600, we opted for this quite frequently as we didn't have to drag the kids back to the main hotel.

The staff were friendly - but the onus just like with any service industry is tipping.

Kids Club

We took our kids there to get out of the sun on one day and that was our last, very dirty, broken toys and urinated mattresses, steer clear of that place.

Kids entertainment

The children have a mini disco at 1900 daily except Sundays when that have a day off, which for the life of me I do not understand, the disco is presented by one animator and is focused for Russian children and there is no variation at all - in short rubbish - if the expect to take your kids to this hotel for them to have the time of their lives - choose another hotel.

Nightly entertainment.

Pretty much the same - the lead animator should be fired - again they have a day off on Sunday - enough said.

Pools.

The pool is pretty impressive as it winds throughout the resort with a kiddy pools at the bottom which is shaded - plenty of loungers.

For the adults they have a swim up bar.

Beech.

The loungers are comp - the beech is a little rocky to the left leading to more sandy to the right.
If you want a front row umbrella get there for 0600 am as the Russians get up early!!


Overal impression.

We enjoyed our stay at the Ali Baba, would I go back? yes I would, just bear in mind that the majority of the guests are Russian and sometimes lack social skills - make your own entertainment for the kids - tip some key service personnel and you will have a nice time.

For such a big resort 600 plus rooms you don't feel overcrowded.

The staff do try their best and they pull it off.

7/10 overal.

Room Tip: Tip the receptionist
  • Stayed: August 2013, travelled with family
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Thank Tactik H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this reviewResponded 23 June 2016

Dear Mr. Tactik

Thank you for your review and the fruitful comments which helped us a lot! We are very happy that you enjoyed your holiday in Ali Baba Palace.
We look forward to see you and your family in our hotel once again assuring you that we will make your holiday unforgettable.

Thank you
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2013

Having just spent 28 nights with my children at The Ali Baba Resort I can honestly say that it is a lovely resort and we felt very comfortable there. The pool and gardens are very well maintained and we found the staff to be both friendly and helpful. There are three restaurants to choose from and we always found something that appealed. In two of the restaurants, salads are prepared to order which we appreciated. Our room was comfortable, spacious and bottled water was left daily. It is true that there were only a handful of British guests but we found the Russian, German and Dutch guests, in general, respectful and polite.

We enjoyed our stay and we Look forward to returning soon.

Tips: We went on several wonderful snorkelling trips which were amazing. We went to The New Marina and booked directly with Deep Dark, (which is a beautiful large grey boat named Deep Dark) that is moored there, it is moored opposite Papas Beach Club. Costs the same as the other organised snorkelling trips but is much more luxurious and they serve a great lunch.

  • Stayed: July 2013, travelled with family
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4  Thank Toni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this reviewResponded 23 June 2016

Dear Mr. Toni

Thank you for your review and the fruitful comments which helped us a lot! We are very happy that you enjoyed your holiday in Ali Baba Palace.
We look forward to see you and your family in our hotel once again assuring you that we will make your holiday unforgettable.

Thank you
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2013 via mobile

The hotel it's self and the grounds are quite nice...

However the staff are EXTREMELY rude and ignorant. If you like being ignored, glared and sighed at then this is place for you. We where the only English in the hotel at the time and really where treated like dirt by staff!

Food was bland and some of it awful, the Italian restaurant did have some nice dishes to be fair.

Some areas where clean and others really not.

There are alot of rules in this hotel and whilst I agree with a need for rules some of them make you feel like a school kid getting told off.

Unrelated to hotel:

Excursions in the local area where enjoyable, and the bars on the marina in town where good! Beware of using local taxis, one tried to scam us by switching notes, they work in gangs. However luckily we where on a lads holiday and are all big and experienced doormen, so we managed to intimidate them into not scamming us and apologising... Others would not be so lucky.

  • Stayed: December 2012
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1  Thank Colinfinch89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uta A, Leiter Gästebetreuung at Ali Baba Palace, responded to this reviewResponded 24 June 2016

Dear Guests,

Thank you for your review and the comments which helped us a lot! We will do our best to improve some things.
We look forward to see you and your family in our hotel once again to show you our improvements.

Thank you and best regards

The Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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