I stayed 3 nights at Regina Resort Hurgada in the period from 24 January to 27 January 2014. The hotel is in a very good place at the heart of Hurgada. You can find a lot of shopping places, restaurants, bazaars, etc...very near to the hotel. You can find famous junk-food restaurants very close to you like McDonald, Moa'men, KFC, etc...
The first impression is that the hotel was clean, full of green spaces that are well-organized and maintained. I reached my room, and I found it also clean, beds were good, path-room also good. I found the room service near to the room, Yasir, he was very welcoming and helpful. He brought a third bed for my kids for free, and he was always around. In all days, Yasir took care of the room, so, when we return, the room was always clean and organized.
The dinner of the first day was good, and I was surprised with this as I read before about this hotel that the food is not good. However, the first dinner was good. The next breakfast was almost good, except for some remarks. I couldn't find a hot milk, Milk was cold, beans was also cold, the person responsible for egg-cooking does only single type of egg.
The next dinners and breakfasts were more bad. The main remark is that the food is very little, most of the time, there is no food, and you always get the answer "Please Wait". The person responsible for chicken were the master of the delay. Always says, "Chicken(s) on the way" when Chicken reached, I discovered that it was (3/4 of a single chicken) that should be separated into small pieces to be distributed on guests !! He was mastering how to cut chicken in smaller and smaller pieces. As a summary, the restaurant is not good at all. The staff should be replaced as soon as possible.
There are two swimming pools. As they indicate on the website, swimming pools are "All Year" pools, which means that pools should be warm in winter. However, this is not true, even the reception didn't know if pools are warm or not, or should be warmed or not. Weird !! In addition, the swimming pools were dirty, as if it's not cleaned weeks ago.
There are no services on the swimming pools, services exist, but no people are there. This may be due to the very weak existence of tourists in the hotel, and in Hurgada in general.
The hotel has a private clean sandy beach with a very good look, with a special place for yachts, but when we needed to have a trip in the red sea, we went from a different hotel. (Don't know why?)
The night show is very good. The animation team is very friendly, welcoming, polite, and funny. They always wait in front of restaurant to invite people to the night show. The night show starts with mini-disco for kids, very funny. Then, the main show, which is changing everyday. The show place is very good, well-designed, full of decoration and good seats.
One thing I didn't like, is that there are some people in the reception always inviting you to some event in the upper floor as a kind of advertisement for their new hotels. This reminded me of people in street for time-sharing advertisement. Was very annoying to me as they stopped me several times.
There is a health club in the hotel. I'm always interested in using Jaccusi in hotels I visited. When I asked about it, they shocked me that the heater is damaged, and the Jaccusi water is cold.
So, there were not a chance for me to touch water in the hotel, not in swimming pool, no health club.
I saw some work to enhance the swimming pool, it looks like a small aqua park in progress along with a new swimming pool, but still not finished.
In general, tourism is very very very weak, as I was told by people inside the hotel, the occupation is about 9% in the hotel, and reaching 12% in other hotels. This may be the reason for the bad service.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, LoveHolidays, Booking.com, Expedia, Ebookers, 5viajes2012 S.L., getaroom.com, Evoline ltd, TripOnline SA and Cancelon so you can book your Regina Swiss Inn Beach Resort & Aqua Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Regina Style Hurghada
- Hotel Regina Style