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“The best staff ever....”

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SUNRISE Garden Beach Resort -Select-
Ranked #83 of 222 Hotels in Hurghada
Southend-on-Sea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The best staff ever....”
Reviewed 18 March 2012

We went on a 1 week holiday in March 2012 and opted for this all inclusive resort as we were looking for a relaxing beach holiday. The staff at this resort are nothing less than fantastic, they couldn't do enough for you. The resort itself was lovely and very very clean and well kept. There is a great variety of food including outside restaurants which are included in the all inclusive deal. The rooms were basic but comfortable and all had either pool or beach views. There is a parade of shops just across the road from the complex, but would advise to visit Cleopatras first to compare prices. You are harassed by the shop owners but if you tell them in a polite manner to leave you alone, most adhered. We would come back to this resort again and would recommend it!!! Fab week....

Room Tip: When booking, state if you want twin or kingsize bed
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  • Stayed March 2012, travelled as a couple
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Helpful?
2 Thank mike s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gardenbeachresort, Manager at SUNRISE Garden Beach Resort -Select-, responded to this review, 28 March 2012
Dear Mr.Mike,

Warm greeting from SUNRISE Select Garden Beach Resort & Spa.

Thanks a lot for choosing our resort for your vacation ,It gives us pleasure that our resort meet your expectations appreciating your nice review ,looking forward to welcome you again in our resort.
With best regards,
Hotel Management
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English first
Manchester, United Kingdom
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 March 2012

This hotel has recieved in my opinion some unfair criticism....
We went June 2011, arrived very late in the evening to a warm friendly welcome, waiters appeared from everywhere in the amazingly beautiful reception/foyer to offer drinks, they had also re-opened the restaurant especially so everyone could have something to eat.
After a very easy check-in we were taken to our rooms, which we felt were more than adequate for our needs, spacious, clean and completely stocked fridge and hospitality tray.... There is not a kettle as standard but if you ask, the staff will find you one.
Everywhere is kept spotlessly clean including the sister hotel next door (Mamlouk) of which you can share all facilities.
Now for the food.... Yers there is lots of choice but wherever you travel it is very rare for the main all inclusive restaurant to suit everybody... unfortunatly it didn't for us, but the 4 restaurants meant we still had lovely meals, book as soon as you can for these, very easy to do in the main foyer via electronic screen, however even if you don't book they will usually fit you in if you just turn up, they are very accomodating.
Tips are very important!!!! If you don't like to do it then just don't go... The staff work incredibly hard to pamper to your every need and in return we pay for that in the same way do when we use facilities in our our own country.... pubs, hairdressers, restaurants etc.... (Big bug bear of mine how people moan about tipping)
we tipped our pool man Mohammad (he was superb, always saved our fav position at pool everyday) at the beginning of holiday and then again at the end, this we did with most of the regular staff who served us, and found it must have been appreciated as after a few days we didn't even need to ask for anything as they seemed to know what we wanted.
Example drinks at the pool... if one had been sat there for more than 30 minutes they would automatically bring you a nice cold replacement.
The facilties in the hotels are fab, pools very clean and room service (Thanks Anwar) second to none.
A beautiful walk past the pools and through the gardens will take you to beach, walk a little further up the jetty and climb straight into the sea, don't dive tho due to the reefs.
All in all we had a beautiful 2 weeks there and would definetly recommend, didn't want to come home.
I am not going to comment on people of other nationalities being at the hotel as they were guests too and have thier own ways and this should not have any negative impact on the hotel itself.
Aesthetics and facilities of hotel were perfect and the staff were the finishing touch...

Room Tip: The ground floor rooms in the centre are lovely and perfect distance away from both the beach, pool...
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  • Stayed June 2011, travelled as a couple
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Helpful?
2 Thank amazon05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gardenbeachresort, Manager at SUNRISE Garden Beach Resort -Select-, responded to this review, 28 March 2012
Dear Guest,

Thank you for your feedback and that you have taken the time to
describe your impressions to post your review about the hotel, We are looking forward to welcome you in the hotel again soon.

With best regards,
Hotel Management
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Stockport, United Kingdom
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 March 2012

I went to the Sunrise Garden Beach in early December 2011. The rooms here are huge and very well equipped and decorated. (Take a plug for the bath if you like to have a soak though as there was not one in the bathroom.) My room was looked after exceptionally well and my and nothing was too much trouble for the housekeeping staff.

The beach was large and well looked after with plenty of sunbeds to go around. The vicinity of the beach bars and also the Italian restaurant where you could go for lunch if you did not want to venture far from the beach was a bonus. The jetty was wonderful - a long walk to the end. You could get a red flag from the towel bar if you did not want to be disturbed by hawkers on the beach.

Food at SSGB was more than adequate - a bit repetitive but there was always something to tempt. A bit of a bun fight at times though. But the waiters looked after me very well and knew what I wanted to drink as soon as I arrived without having to ask. Al a carte restaurants all recommended so there was no need to use the main restaurant if you did not want to. The added bonus is that you can use the facilities of the hotel next door, the Sunrise Mamlouk Palace.

Great place to go even in December the weather was hot - a bit chilly at night and the sea was decidedly cold!! But there were two heated pools if you wanted to swim.

It was the first time I had been to Egypt on my own and I wholly recommend the Sunrise Select Garden Beach and look forward to returning to another Sunrise resort in the near future.

Room Tip: Block 10 was not far from the beach. View was over the "quiet" adult pool so good for adu...
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  • Stayed December 2011, travelled solo
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Helpful?
Thank Sara499520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gardenbeachresort, Guest Relations Manager at SUNRISE Garden Beach Resort -Select-, responded to this review, 28 March 2012
Dear Guest,

Thanks a lot for your nice comment about the hotel and your evaluation.
We hope to welcome you again soon to your second home, the Sunrise Select Garden Beach Resort & Spa.
Your comments will be passed by to Head Department and it will take necessary action.
we hope that your next stay will be much better than previous.
We wish you very happy time.
With best regards,
Hotel Management
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Richmond, United Kingdom
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 March 2012

First impression of hotel was 'WOW' and it didnt let us down at all. For a hotel of its size it was always spotlessly clean and the staff were very hard working and did their upmost to make sure you had a fab holiday. Our room (3301) was in the middle of resort so you never had far to walk for anything and you was just far enough away from the ampi-theatre which was very noisy so as not to be disturbed if a quiet night was required. The food in buffet was mainly geared up for the Eastern Europeans but you could always find something so no problem there. The Russians are rude but if you ignore them then its not a problem, and the waiters dont like them so serve Brits first. Try to steer clear of purfume shops outside hotel as once your in its hard to get away, and purfume is rubbish made of cooking oil with touch of sent. We did boat trip with the guys at the hotel £30 each with 4 snorkelling stops and a stop off at one of the islands, was fab amazing fish and highly reccomended.
All in all we had 10 fab nights and would happily go back to this hotel.

  • Stayed February 2012, travelled as a couple
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Helpful?
3 Thank paul w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gardenbeachresort, Guest Relations Manager at SUNRISE Garden Beach Resort -Select-, responded to this review, 28 March 2012
Dear Guest

We are happy that you enjoyed your holidays in Sunrise Select Garden Beach Resort & Spa.
We are looking forward to welcome you in the hotel again soon.

With best regards,

Hotel Management
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Panevezys, Panevezio Apskritis, Lithuania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 March 2012

Realy good hotel ,good staff , lovely location, lovely food, I would go next time again couse you can use everything even in Maumlook.

  • Stayed February 2012, travelled with friends
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Helpful?
1 Thank Daiva P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gardenbeachresort, Guest Relations Manager at SUNRISE Garden Beach Resort -Select-, responded to this review, 28 March 2012
Dear Guest,

Thank you for your good words.
Assuring you of my personal attention, I would like to take this opportunity to thank you once again for your interest in our hotel.

We are looking for the pleasure of welcoming you again at your second home SUNRISE Select Garden Beach Resort & SPA in the near future.
With best regards
Hotel Management
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Liverpool, United Kingdom
Level 5 Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 6 March 2012

Lovely hotel, good size rooms, great choice of food in buffet restaurant. Plus 4 a-la-carte, Asian ( the best ), Italian especially nice at lunchtime ), Egyptian and Mexican. Simply use touchscreen computer in guest relations to book...SIMPLE!!. Reception staff all very polite & helpful, especially Eslam & Mohamed. 3 pools and right on the beach, submarine trip worth it ( £35 ) each. All in all a great time with no stomach problems, will go again

Room Tip: Middle floor rooms have nice balconies, the ones facing the lunchtime pergola get the sun most of th...
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  • Stayed January 2012, travelled as a couple
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    • Rooms
    • Cleanliness
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Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gardenbeachresort, Guest Relations Manager at SUNRISE Garden Beach Resort -Select-, responded to this review, 28 March 2012
Dear Guest,

We are very delighted to read your positive review. We are very appreciated to read detail good comments mentioned about Resort. Front Office Manager will be informed about good comment of his staff especially about Eslam.

We hope that very soon we will welcome you again at SUNRISE select Garden Beach Resort & Spa.

With Best Regards,
Hotel Management.
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Hamburg, Germany
1 review
Reviewed 29 February 2012

My third trip to Egypt!!! Sunrise Garden beach and mamlouk palace animation best of best!!!
excellent dancers and sport animation!!! cool animation manager and funny chief animator!!!
bravo girls and boys!!!

Sunrise see you again!!!

  • Stayed February 2012, travelled with family
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Helpful?
Thank nikolai g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mamloukpalace, General Manager at SUNRISE Garden Beach Resort -Select-, responded to this review, 20 September 2013
Dear Guest,

We are delighted that you enjoyed your stay overall. I shall transmit your appreciation to the team with a special mention to the animation team. We hope to have the opportunity to welcome you back to our hotel again.

with best regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SUNRISE Garden Beach Resort -Select-

Property: SUNRISE Garden Beach Resort -Select-
Address: km 20 Hurghada _ Safaga Road, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Romantic Hotel in Hurghada
#38 Family Hotel in Hurghada
#44 Top resorts Hotel in Hurghada
#49 Spa Hotel in Hurghada
#70 On the Beach Hotel in Hurghada
#74 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): £
Hotel Class:5 star — SUNRISE Garden Beach Resort -Select- 5*
Number of rooms: 480
Official Description (provided by the hotel):
This elegant 5 star (local category) "All Inclusive" Resort is perfectly located in an extensive garden landscape. The private sandy beach offers relaxing hours directly at the Red Sea. Here you will enjoy breathless sunset and fantastic views to the desert, mountains and the turquoise waters of the beaches. For those who prefer water activities, the resort offers aqua park with 8 slides for adults as well as kid's mini aqua park for small guests who didn't reach 120 cm in height. ... more   less 
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Also Known As:
Sunrise Select Garden Beach Resort And Spa
Sunrise Select Garden Beach Hotel Hurghada

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