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shrouk
Hurghada, Egypt

Totally best experience

5.0 of 5 bubblesReviewed 4 weeks agovia mobile
cheerful face , kindly , clean everywhere it's good for family vacation ❤️
The hotel have variety restaurants i recommend Italian cuisine i loooove 😍
Beach : it's good and u don't need swim footwear
.. about kids there are Mis. Tamtm she's supeeer active and friendly towards all kids❤️
Date of stay: June 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garden Beach, Guest Services / Front Office at Sunrise Garden Beach Resort, responded to this review
Responded 4 weeks ago
Dear Venture24578670415,

Thank you so much for taking the time to share you review about your recent stay with us.
We truly appreciate your high appraisal of our staff and facilities and are so pleased that you had a memorable vacation with us.

We hope to have the pleasure of welcoming you back in
SUNRISE Garden Beach Resort - Select-in the near future.

Best Wishes
Guest Experience & Quality Department

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (9,146)
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Traveller rating
7,367
1,203
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114
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Reviewed 4 weeks ago

Was with my family at the hotel last week and just had really hard time because something hurt my leg really bad when I was at the beach but I couldn't know what is that then I tried to find first aid because my leg was bleeding so much but was all empty hasn't even the major requirements then some other repeater guest took me to hospital about side then I find out that I have to pay 950 $ that's clear scam

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bob T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garden Beach, Guest Services / Front Office at Sunrise Garden Beach Resort, responded to this reviewResponded 3 weeks ago

Dear bobtQ5320DI,

Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving.

We are sorry to read that your vacation did not meet your expectations.
Kindly we would like to ask you to provide us with some more feedback on the following email address: gsc.gbh@sunrise-resorts.com

Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select-

Best regards,
Guest Experience & Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We were just one night asper the canceling of our flight so our company take us to this hotel check in in really bad room the bed not really comfortable the pillows really hard , we just ate one meal at the hotel but was the worst in our holiday , people there were rude and weird

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Go12668113642
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garden Beach, Guest Services / Front Office at Sunrise Garden Beach Resort, responded to this reviewResponded 3 weeks ago

Dear Go12668113642,

Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving.

We are sorry to read that your vacation did not meet your expectations.
Kindly we would like to ask you to provide us with some more feedback on the following email address: gsc.gbh@sunrise-resorts.com

Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select-

Best regards,
Guest Experience & Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

First of all away I know that you can't find any search at one hotel it's different from hotel to hotel but when came to this hotel it was many negative points more than the positive and that's why I am writing this comment right now the beach is really dirty so hard to swim there and many rocks the food is the worse thing there and the room is old so if the room where you sleep and the food and the beach where you relax is not good what is remain then !!

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Tour36624616818
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garden Beach, Guest Services / Front Office at Sunrise Garden Beach Resort, responded to this reviewResponded 3 weeks ago

Dear Tour36624616818,

Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving.

We are sorry to read that your vacation did not meet your expectations.
Kindly we would like to ask you to provide us with some more feedback on the following email address: gsc.gbh@sunrise-resorts.com

Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select-

Best regards,
Guest Experience & Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2024

no matter what is written as postive points about the hotel on the website but i wont give more than 40% as per my personal experience regarding to the facilities at the hotel and the people and how much of hospitality and their experience how to dealing with the guest comparing with the hotels i had been before in dubai or turkey this hotel can not be 5 stars

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lena c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garden Beach, Guest Services / Front Office at Sunrise Garden Beach Resort, responded to this reviewResponded 3 weeks ago

Dear lenacQ6284BT,

Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving.

We are sorry to read that your vacation did not meet your expectations.
Kindly we would like to ask you to provide us with some more feedback on the following email address: gsc.gbh@sunrise-resorts.com

Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select-

Best regards,
Guest Experience & Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2024

We arrive to the hotel almost at midnight we were super tired and we wanted to sleep but they let us setting and my kids were sleeping on the chairs till 3 am and finally after i talk to the night manger we got our rooms byt unfortunately the air conditioner of my kids rooms was not working and mine was so loud and it was so hot so we still couldnt sleep i call the number they gave me for reception but as expected no body answer so i had to go back to them trying to change the rooms then we can have some sleep but they didnt want they said they will send someone from engineering to fix it and it take like 3 hours by this time it was already 13,00 😔

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maps17822258619
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Garden Beach, Guest Services / Front Office at Sunrise Garden Beach Resort, responded to this reviewResponded 3 weeks ago

Dear Maps17822258619,

Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving.

We are sorry to read that your vacation did not meet your expectations.
Kindly we would like to ask you to provide us with some more feedback on the following email address: gsc.gbh@sunrise-resorts.com

Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select-

Best regards,
Guest Experience & Quality Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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