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“lovely hotel”

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SENTIDO Palm Royale
Ranked #14 of 222 Hotels in Hurghada
Reviewed 23 June 2014

Just returned from a week at this hotel. Very relaxing time, doing very little. The staff in all areas do their utmost to make sure that everything is as you wish. I cannot remember everyone but Samir, Manager of Café Stella was very helpful every time we went to the restaurant. We also had evening meals at the Egyptian El Tannour as well as the Greek and Asian restaurants. The service and food were excellent in all. Bar staff were helpful and Omar who looked after us at the pool was another person who deserves special mention.

The room was comfortable and the location and grounds were superb. I would recommend this hotel to anyone. I didn't sample the watersports so am unable to comment.

  • Stayed: June 2014, travelled as a couple
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5  Thank Nana_Sadie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,318 - 1,324 of 2,837 reviews

Reviewed 22 June 2014

had to edit this review as the original came across as if the hotel was to blame for our less than good experience......fact is it was thomas cooke at fault, not palm royale and its excellent staff and management.
the lobby is stunning and always cool and if your lucky you will get to see the thomas cooke rep but take no notice of his duty times.....they are very "flexible"
i dont want to moan too much about the rep as its unfair, given that he cant defend himself on here, but safe to say we were less than impressed.
As for the hotel.....food is excellent, four al a carte restaurants to choose from with unlimited visits...but book early after breakfast as they fill quickly.
we had a problem with mosquitos but soon solved it by buying some spray from the hotel shop,
it would be really nice if the hotel were to supply a can of spray in each room...just a suggestion mr kannan.
mentioning mr kannan, the hotel manager, what a thoroughly decent man along with chris and iris, very professional and approachable, the few concerns we had were discussed with them and immediately rectified...very satisfied with all the staff who went out of their way to ensure our stay was comfortable.
be aware that the majority of guests thru may and june are from russia so those of you that have experienced this elsewhere will know what to expect.
beach is lovely but difficult to obtain a sunbed due to early risers, most are taken by 7;30 a.m.
all in all a lovely hotel
. kettle in room
.a.t.m. machine
.free soft drinks from mini bar
.doctor on site
.i would recommend this hotel

Room Tip: all rooms have great views
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  • Stayed: June 2014, travelled as a couple
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4  Thank kimhogden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

Holiday for 2, in May, great location, delicious varied food, brilliant service. Sunshine, ah sunshine. Comfy rooms.
Bathrooms needs an update, weak shower. My partner kite surfed and had a great time too, lovely welcome from all people. Great restaurants to eat in apart from the greek, where we were very rushed, and waiters running around in a panic. We wondered if they had the boss man in that night! Would definitely return, beautiful stay in probably the best all inclusive we have stayed in.

Room Tip: go for sea front with free wi fi.
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  • Stayed: May 2014, travelled as a couple
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4  Thank Pippa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014 via mobile

Had a great 2 weeks here, the hotel and surroundings where lovely and very well kept. The staff couldn't do enough to make the holiday relaxed and that you where valued. Great beach and top weather. Very chilled out place and would love to visit again some time.

Stayed: June 2014, travelled with friends
5  Thank sally b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

The Palm Royale Hotel is a beautiful hotel set in lovely grounds and is flat from the hotel entrance right down to the beach ,there are 2 swiming pools one for toddlers and one form more advanced swimmers, the main pool has a swim up bar, if you would like a drink alcohol or soft drinks, The main restaurant has a wide range of food to suit all. soups ,main courses and a nice range of sweets ,also within the hotel there are 4 other restaurants ,Greek,Asia,Italian,and Lebanese, all very good ,and they are free to use if you are all incl.The rooms are very nice and are kept very clean and tidy every day also you have unlimited water supply as needed.We were in block 2 looking over the lakes and swimming pool room 2223 .
The warnings, when we were there the mosquitos were abundant so take sprays and creams take a fairly high deet level spray "boots" have some ,if you go to the above 4 mentioned restaurants i would recommed you sit inside, not outside by the bushes bite, bite, bite.
There is an ATM machine for money exchange and also there is a doctor on site for and problems that might arise ,the staff are great and the management go out of there way to make your holiday great ,In the restaurant if you have any diet or upset tummy problems see Sherif he will do his utmost to solve your concerns Well have a great holiday

Room Tip: High floor (without children) mid with children ..i only say this because of the mozzies .If you hav...
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  • Stayed: June 2014, travelled as a couple
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4  Thank alan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

My family and I spent 2 weeks at the Palm Royale hotel at the end of May. The hotel was simply fantastic - exceptionally clean, outstanding customer service and great food. The spa was beautiful and the gym was relatively well equipped.

The rooms were very spacious and luxurious with wonderful balconies and beautiful views. However, the beds are slightly hard so you may wish to request for mattress topper.

There were 5 restaurants to choose from for the all inclusive packages. The Lebanese and Asian were by far our favourite for evening meals, the food and menu choices were exceptional and the staff couldn't do enough for you. The choice at the breakfast buffet was amazing - there was something for everyone. A special mention to our breakfast waiter Sameh Nassry who was brilliant. Sameh saved us a table every morning (and at lunch for my parents), was so friendly, excellent at his job and always did his upmost to ensure we had everything we needed. Thank you Sameh!

As keen SCUBA divers the only down side to the resort is that there isn't a house reef. However, the SCUBA team at 'DiveIn' were also absolutely fantastic. A huge thank you to all the DiveIn staff who were incredibly organized, friendly and took us to some amazing sites. We thoroughly enjoyed our diving, it was exceptional value for money and I would definitely recommend diving with the team!

We also did a 2 day trip to Luxor which was phenomenal. If you have never been to Egypt before (like we hadn't) I highly recommend taking the opportunity to go to Luxor, it is truly breathtaking.

All in all we had a fantastic 2 weeks. A big thank you to all the Palm Royale staff!

Room Tip: Ask for a room overlooking the Lebanese restaurant its really quiet.
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  • Stayed: May 2014, travelled with family
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7  Thank Emzielb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

I have spent my family vacation at the Palm Royale end of May; at the same time there was the World Kite Surf cup taking place coincidentally. And despite the fact that I am not a follower, I must say that the hotel organization/operation and the whole event seemed to be of world class!. I never felt intruded by the daily program and the whole family spent an excellent time with great food, friendly service throughout and lots of sunshine! The hotel is kept very clean indoors and outdoors. Staff seem to be working with their heart and truly make it their mission to offer the best of experience to all clients. The hotel was nearly full but they seemed to cope very well. Management was all around, showing care and engaging with the clients. Any comments was noted down with immediate response.... I am a frequent traveler but there has only been on a very few occasions where I have had such a great experience. And for a great value for money!!! We will surely go back))

Room Tip: Beach front room!! Step away from the great beach stretch...
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  • Stayed: May 2014, travelled with family
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5  Thank lukas m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SENTIDO Palm Royale

Address: Hurghada - Safaga Highway, Hurghada, Egypt (Formerly Palm Royale Soma Bay)
Phone Number:
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Hurghada
#3 Romantic Hotel in Hurghada
#5 Family Hotel in Hurghada
#8 Spa Hotel in Hurghada
#9 Top resorts Hotel in Hurghada
#10 On the Beach Hotel in Hurghada
#13 Luxury Hotel in Hurghada
Price Range: £42 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Palm Royale 5*
Number of rooms: 445
Official Description (provided by the hotel):
Directly located at the 1.2 km long private sand beach in Egypt is the Palm Royale. Here you can relax and enjoy the perfect holiday with your family and friends. The two bays offer a perfect atmosphere for privacy and enjoying the weather. The Palm Royale is just 45 km away from the airport of Hurghada and 50 km to the city center of Hurghada. Moreover, the city Safaga is just 12 km away from the Palm Royale. You have got the possibility to use the free WIFI from the hotel. Furthermore, the Palm Royale offers a kids club, Babysitting, a playground for children, a gym and four tennis courts. The meals are served in form of a buffet with fresh cuisine in the Palm Royale. Furthermore, several a la carte restaurants offer a huge variety of fresh meals. Many sport activities are offered during your holidays. You have the possibility to play beach volleyball, water ball, use the gym and many other water sports activities. Furthermore, the Palm Royale has got a spa area to relax and enjoy the senses. ... more   less 
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Also Known As:
Palm Royale Soma Bay Hotel Hurghada
Intercontinental Abu Soma Hotel
Intercontinental Hurghada

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