We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not up to high expectations”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Hurghada Resort
Ranked #31 of 221 Hotels in Hurghada
Reviewed 3 November 2012

This hotel is probably good value for money if you travel by charter and buy the all inclusive package. But for those looking for a peaceful and romantic retreat please do not go here. Did not fulfil our expectations based on a Hilton 5 star resort with regard to food and service in restaurant.

Second time in Egypt but first time both of us two adults got sick in stomach and only consumed at the hotel. A number of times we noted that glasses were not clean or partly broken when we got them filled up with drinks. Guests mainly being russian all inclusive guests probably makes it difficult for the hotel to offer any good/more exclusive alternatives to the noisy help yourself buffet restaurant. The other restaurants in the hotel feels most like something Hilton has to offer to be able to put the stars on the hotel since they accept very few guests even though the spaces are large and they offer simlar food as in the buffet restaurant. Also the entertainment is adapted for the russian guests. Everybody speak russian as first choice of language.

Among good things ca be mentioned a fantastic location, buildings and great pool area and beach as well as generally friendly and helpful staff. Unfortunate since they do not have the time in the buffet restaurant to give any service due to stress.

Hotel may also need a renovation. Our minibar was broke among other smaller things.

Left the hotell with the feeling of sorry for the employees who try do good but somehow do not have the resources in relationmto the guests they have. It is all a matter of expectations if you love this hotel or not.

  • Stayed: October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Noahmaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dongobouta, Manager at Hilton Hurghada Resort, responded to this reviewResponded 5 November 2012

Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to fill in trip advisor .

We greatly appreciate any feedback from our guests and constantly strive to achieve the highest quality standards.

I am really concerned to notice that you have not enjoyed your stay at the Resort. Please accept my sincere apologizes for any inconvenience.

Should your time permits, please write back details of the problems encountered as it is only through comments received from guests such as your good self that we are able to maintain and further improve the quality of our services.

We place great value on your continued relationship with Hilton and regret the dissatisfaction of a valued guest like your good self.

Looking forward to welcoming you once again at the Hilton Hurghada Resort, should you decide to give the Resort another chance, and in any of our Hilton Worldwide portfolio of brands in the near future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.
Kind regards,

Dalia Nagy I Executive Secretary to General Manager

HILTON HURGHADA RESORT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,717)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,442 - 1,448 of 2,717 reviews

Reviewed 25 October 2012

I just arrived back from vacation at the Hilton Hurghada Resort. I've been to Egypt several times before, and I really enjoyed the time here more than in other hotels before. The staff was helpful and very friendly, all of them very polite and were always smiling. The room was also nice, friendly and clean. The food was excellent, very tasty. The beach was small and quite, I enjoyed it so much. The hotel has a wonderful garden with lots of plants and colorful flowers. I just can recommend it for all tourists who would like to enjoy Egyptian hospitality!:))

  • Stayed: October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Judu84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dongobouta, Manager at Hilton Hurghada Resort, responded to this reviewResponded 28 October 2012

Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to fill in trip advisor

We greatly appreciate any feedback made by our guests and constantly strive to achieve the highest quality standards.

I am delighted that you have enjoyed your stay with us at the Resort and that you are satisfied with the services provided to your good self throughout your stay.

We place great value on your custom and your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Resort and any of Hilton Worldwide Portfolio of Brands in the near future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind regards,

Dalia Nagy I Executive Secretary to General Manager

HILTON HURGHADA RESORT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2012

I just come back from vacations with my family at the Hilton Resorts in Hurghada in Egypt. It was my first experience in Egypt, i spent a really nice time. The place is very pretty, the rooms are comfortable. The reception service was outstanding, the food acceptable with nice presence and very tasty. The only major thing i didn't enjoy was the animation and the activities. There is not such animation team, when they come only at 10 am to the beach and play some music till 4 pm. What about the rest of the time, what about the interaction with the people, what about the music "only disco". Disregarding the animation the rest was great, we ride in camel and went out for dinner to a restaurant in the city. We selected this hotel because our child and because it was near to the sea. There is large places to take a walk with your family, there is special food for the kids and sometimes there are activities for them. I invite you to visit the Hilton Hurghada Resorts and share my experience. ;)

  • Stayed: October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tania y Alejand... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dongobouta, Manager at Hilton Hurghada Resort, responded to this reviewResponded 24 October 2012

Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to fill in Trip Advisor .

We greatly appreciate any feedback made by our guests and constantly strive to achieve the highest quality standards.

I am delighted that you have enjoyed your stay with us at the Resort and that you are satisfied with the services provided to your good self throughout your stay.

We place great value on your custom and your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Resort and any of Hilton Worldwide Portfolio of Brands in the near future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind regards,

Dalia Nagy I Executive Secretary to General Manager

HILTON HURGHADA RESORT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2012

Stayed at this hotel for 4 days the rooms are very big and well furnished the beds and bedding were extreamly comfortable, cleanleness in the bathroom really let it down [ see photos] we stayed all inclusive and the food was tasty and well cooked with a huge choice, the beach was very small and very crowded we found it more pleasent around the pool area. On our last night I had a bad fall coming out of the lift after dinner three marble steps from the lift to foyer that were difficult to see, only one staff member came to help and the manager only asked how I was after my husband informed him of the accident he didn't bother coming to see me. The morning of our departure we were left to struggle with our cases and my twisted foot! For a hotel chain that is considered to be one of the best I was somwhat dissapointed.

Room Tip: rooms oppisite the main hotel quieter
See more room tips
  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Tulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dongobouta, Manager at Hilton Hurghada Resort, responded to this reviewResponded 18 October 2012

Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to fill in trip advisor .

We greatly appreciate any feedback from our guests and constantly strive to achieve the highest quality standards.

I am really concerned to notice that you have not enjoyed your stay at the Resort. Please accept my sincere apologizes for any inconvenience.

Please rest assured that your feedback has been communicated to concerned department heads for necessary action, where applicable.

We place great value on your continued relationship with Hilton and regret the dissatisfaction of a valued guest like your good self.

Looking forward to welcoming you once again at the Hilton Hurghada Resort, should you decide to give the Resort another chance, and in any of our Hilton Worldwide portfolio of brands in the near future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind regards,

Dalia Nagy I Executive Secretary to General Manager

HILTON HURGHADA RESORT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2012

The hotel was nice

The highlight of my stay was Mr. Ahmed the guest relation. A professional young man who knows how to host hilton honors guests extremely well.

Room was spacious, and very clean, pictures attached of the room.
I loved the colours, they were really nice.

In the morning you get to listen to those lovely birds ... amazing really.

The location was good, especially for those who enjoy long walks ...

the food was great.

The hotel was really good for the money you pay.

  • Stayed: September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Muhammad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dongobouta, Manager at Hilton Hurghada Resort, responded to this reviewResponded 11 October 2012

Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to fill in trip advisor

We greatly appreciate any feedback made by our guests and constantly strive to achieve the highest quality standards.

I am delighted that you have enjoyed your stay with us at the Resort and that you are satisfied with the services provided to your good self throughout your stay.

We place great value on your custom and your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Resort and any of Hilton Worldwide Portfolio of Brands in the near future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind regards,

Dalia Nagy I Executive Secretary to General Manager

HILTON HURGHADA RESORT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2012

An amazing holiday, a very enjoyable stay! Too many Russians and a small beach! Rooms clean and big, the food very tasty! Super animators and super fun!The kids loved the mini disco and kids corner!high level of service, deserves 5 stars!

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank franek j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dongobouta, Manager at Hilton Hurghada Resort, responded to this reviewResponded 4 October 2012

Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to fill in trip advisor

We greatly appreciate any feedback made by our guests and constantly strive to achieve the highest quality standards.

I am delighted that you have enjoyed your stay with us at the Resort and that you are satisfied with the services provided to your good self throughout your stay.

We place great value on your custom and your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Resort and any of Hilton Worldwide Portfolio of Brands in the near future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind regards,

Dalia Nagy I Executive Secretary to General Manager

HILTON HURGHADA RESORT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2012

Stay at the Hilton was very successful. lots of greenery, very good food, friendly and professional service. small beach, but the entrance to the sea ideal for children. Two weeks of rest and sunshine - super! big thanks to the animation team - cancan, farid! thanks to them our holiday was even more fun, more interesting. during the entire day was something to do (aqua gym, volleyball, dance lesson, shows) - unforgettable! definitely I'll come back to this hotel!

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nikki m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dongobouta, Manager at Hilton Hurghada Resort, responded to this reviewResponded 4 October 2012

Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to fill in trip advisor

We greatly appreciate any feedback made by our guests and constantly strive to achieve the highest quality standards.

I am delighted that you have enjoyed your stay with us at the Resort and that you are satisfied with the services provided to your good self throughout your stay.

We place great value on your custom and your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Resort and any of Hilton Worldwide Portfolio of Brands in the near future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Kind regards,

Dalia Nagy I Executive Secretary to General Manager

HILTON HURGHADA RESORT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hurghada hotels
4.1 mi away
Hurghada Marriott Beach Resort
1.3 mi away
The Grand Plaza Hotel & Resort
0.8 mi away
Mercure Hurghada Hotel
Mercure Hurghada Hotel
#23 of 221 in Hurghada
3,907 reviews
Show Prices
Show Prices
Show Prices
4.7 mi away
Hilton Hurghada Long Beach Resort
5.8 mi away
The Oberoi Sahl Hasheesh
The Oberoi Sahl Hasheesh
#1 of 221 in Hurghada
1,467 reviews
9.4 mi away
Tropitel Sahl Hasheesh
Tropitel Sahl Hasheesh
#27 of 221 in Hurghada
3,698 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Hurghada Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Hurghada Resort

Address: Safaga Road | Touristic Pedestrian, Hurghada, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Hurghada
#16 Best Value Hotel in Hurghada
#22 On the Beach Hotel in Hurghada
#29 Luxury Hotel in Hurghada
#49 Family Hotel in Hurghada
Price Range: £31 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Hurghada Resort 5*
Number of rooms: 401
Official Description (provided by the hotel):
Discover the Red Sea from the Hilton Hurghada Resort, with an onsite dive center, watersports center and private beach. Only 6 km away from Hurghada Airport - directly located on the spotted area in Hurghada by the touristic pedestrian. Swim in one of 3 pools (two of it heated in winter)play tennis or squash. The kidz can enjoy playing with kidz animation in one of the 2 playgrounds and the kids' club during the day and join the kids disco in the evening. Don't miss your fitness at our gym accessible 24/7.Choose from 11 restaurants and bars to enjoy an authentic food and beverage experience or relax and get your order to your room.HSIA in all guests rooms' and hotel public area.Get your business done while relaxed through our business center.At night enjoy a daily entertainment program with various shows. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Alpha Holidays Limited, Travel Republic (UK), LoveHolidays, Booking.com, getaroom.com, Expedia, HotelsClick, Hotels.com, Evoline ltd, Ebookers, HotelQuickly and 5viajes2012 S.L. so you can book your Hilton Hurghada Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hurghada Hotel Hurghada
Hurghada Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing