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“AMAZING.........”

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Baron Palace Sahl Hasheesh
Ranked #3 of 222 Hotels in Hurghada
Reviewed 21 July 2014

Just came back from this amazing hotel after spent 5 nights in where we get best hospitality we have ever met . I NEVER write any reviews but this hotel deserve much I visited many 5 star hotel in Hurghada but it is the best in all things rooms are wide and comfortable the food is very Delicious it has biggest kids club which has many and various games suitable for any ages and amazing teenager club and many thing so if you search for luxury, comfort,privacy,relaxation, Excellent hospitality and family hotel in which every member is happy ,this hotel is the best
thanks a lot for these 5 amazing days

Room Tip: Rooms & Swim up suites in the honeymooner building
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  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
11  Thank MiroOo2778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baronmanager, Area General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 24 August 2014

Dear Sir,

Greetings from the sunny Baron Palace – Sahl Hasheesh!

We would like to thank you very much for your very nice resume about your visit to our resort.

So glad to know, that you had only good experiences and a great holiday with us.

We are looking forward to welcoming you soon back again to enjoy once more our hospitality.

Kindly accept our warmest regards from the Red Sea shores
Ahmed Khaled

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1,545 - 1,551 of 2,299 reviews

Reviewed 17 July 2014 via mobile

When we arrived we were greeted by the entrance and our cases were carried in for us. Once inside this spectacular hotel we were given a cold flannel and a drink. We were informed we had been upgraded, and we were taken to our room with a sea view. The room was amazing but it had single beds. My husband and i decided that we would ask to be moved to a room with a double bed. The problem was resolved promptly and a porter came to take our luggage to another room. The hotel is huge so it suited us when we moved as we were closer to the lobby. The new room was a bit smaller but still up to the impeccable standard you come to expect from baron. The fridge was stocked with soft drinks and few beers which are free for premium guest. A fresh basket of fruit and a plate of cakes and biscuits was in the room waiting for us. We went to walk around the hotel and meet the area manager Mr Kaled who introduced himself to us and welcomed us to the hotel. He gave us his business card and the standard was set from the first few hours. We ate at the al carte restaurant, italian, BBQ, and Egyptian. The selection at the al carte was amazing with something to suit everyones taste. There was four in our party and we all ate comfortably each day. The staff at the main restaurant were amazing. Especially mohammed kharis who looked after us for our 10 days.
The Italian restraunt was the best restraunt by far. The food was amazing, and the whole environment is worthy of any top restraunt back home. Mohammed Saad was amazing in looking after us so a special mention for him. On my husbands birthday they gave him a lush strawberry birthday cake and birthday card which was highly appreciated. This special touch was lovely.

The other restraunts weren't open, we were a little disappointed the indian wasn't open, but the food was amazing everywhere else. We were informed that all restraunts would be open late september.

We are not beach people so we sat by the amazing pool every day. The poolside bar staff are special. Amr literally waited on us hand and foot. We didn't hardly have to move off the sun bed. Lorna and sara were busy delivering our orders and both women were always polite with nothing too much trouble for them. We loved the poolside bar staff and the pool environment they created. Amr is so happy and positive and it was pleasure to speak to him every day.
We had a minor problem with music at the pool with the same cd on all day on a loop. We informed mr kaled and the next day new cds were bought. That is the kind of service you can expect here. We used the laundry service and again it was better than any high street dry cleaners in the uk.

Most nights we would visit the lobby bar and harni the bar man would look after us. Again he is a top young man, who made us feel so welcomed.

A big and special mention has to go to Conor from the animation team. On our first day at the pool he came over to introduce himself and it was a pleasure to hear an english speaking voice. Conor would everyday there after come to speak to us and encourage us to take part in activities. Conor did succeed in getting us to do aqua gym, aqua polo, and boules. Conor is so polite, and he is a very intelligent young man. We had such fun with Conor around the pool and at the night time shows. Conor was pure entertainment and we absolutely loved spending time with him every day. He even came on our last day during his break to wave us goodbye.

On our last day, our transfer was late. Mr Kaled was ringing our company and was making arrangements for an alternative transport to take us to the airport. The transfer did turn up in the end and we didn't need the hotel to arrange an alternative one. When we were leaving all staff came and stood on the front steps to wave us off. It was a special little touch and just sums up this amazing hotel.

The hotel is grand and Splendid, its is pure luxury. The staff are on another level. They will literally do everything for you. You are pampered from the moment you walk in. The pools are immense and the scenery is something special. This hotel is simply the best. If you are going to Egypt them don't look at any other hotel as this has it all. You are made to feel so special and you are treated like royalty. Mr Kaled you should be so proud of your team. We would like to thank you personally for making contact with us daily and for ensuring that our holiday was amazing. Baron is a fantastic hotel and you and all your staff should be so proud.

Keep up the amazing work ;-)

Many thanks
Lee and Natalie richards room 1203

Stayed: July 2014
17  Thank Welshmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baronmanager, Area General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 21 July 2014

Dear Guests,

Greetings from the luxurious Baron Palace – Sahl Hasheesh!

We would like to take the opportunity to thank you indeed for taking the time to issue your lovely review regarding your recent holiday at our new resort.

Your very nice comments about our gastronomy offers and staff service making us very happy and reflecting our efforts to turn your stay into a luxury, most pleasant experience.

Looking forward to your return visit in the near future to experience once again our caring and customer oriented service.

Kindly accept our warmest regards from the Red Sea shores
Ahmed Khaled

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Reviewed 16 July 2014

Just got home after 10 amazing days at this stunning hotel.
The Baron Palace is a 'simply amazing' hotel, from the staff, the food, the views the rooms, everything about the place is pure quality.
The general area manager Mr Ahmed Kaled is such a gentleman he would acknowledge us at every opportunity as did Osama Ali the food and beverages manager, 2 gentlemen who are a credit to the resort, our 10 days by the pool we were looked after by Amr who was such a hard worker always had a smile as did Sara and Lorna, for that we will always be grateful
The food in the main 'red sea' restaurant was very good and the food at the 'bella vista' where we ate 4 times was out of this world and the 2 waiters Ibrahim Gerges andMohamed Saad were brilliant, the two boys in the lobby bar Hany and Shebl were fantastic nothing was too much trouble
I must mention the animation team who done a great job trying to get us involved in the activities especially Conner who welcomed us on our first day and befriended us for the rest of the holiday, a genuinely nice guy , a credit to the team.
All in all this hotel is of a high standard and will soon be the #1 hotel in Hurgharda,
A holiday that will stick with me forever for the service we received and the staff that we befriended they are the backbone of a very hard working team, i cant wait to return to this hotel sometime soon.
As we left the hotel lobby to catch our taxi the staff and management lined up to wave us off, something that brought a tear to the eye and a lump to the throat that was a special moment
Thank you all at 'THE BARON PALACE'
J,RICHARDS (mr john)

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
12  Thank jossellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baronmanager, Area General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 21 July 2014

Dear Guest,

Greetings from the luxurious Baron Palace – Sahl Hasheesh!

We would like to send you our cordially thanks for publishing such a lovely and positive feedback concerning your recent vacation at our new hotel.

So glad to learn, that you had an amazing holiday from all aspects with us here, you enjoyed our culinary offers and that you had fun and a good time with our animation team.

We will be very pleased and looking forward to hosting you again in the near future at Baron Palace.

Kindly accept our warmest regards from the Red Sea shores
Ahmed Khaled
Area General Manager

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Reviewed 16 July 2014

Just came back from a 7 days holiday at this divine place.
I NEVER write reviews but this hotel left such an impression that I just must share this unique experience.
If you read through the reviews of other guests, you will find descriptions of this marvelous resort and I can only agree with what’s been written so far.
There are many beautiful resorts yet it’s the service that adds up to make a resort special compared to others.
And the service is impeccable in this hotel-starting from the second you enter the grounds.
My friend and I were welcomed by Osama Elnaggar from the reception and it’s his courteous and helpful way that made us feel like royalty. I travel a great deal yet this level of service is something I’ve never experienced before. Thank you!
Our room was impeccably cleaned and maintained every day; the service in the main restaurant, a la card restaurants and on the hotel grounds is excellent-compliments to all staff members!
And just a final tip-try the spa center and make your stay a glorious one.
Greetings from Serbia!

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
11  Thank Slobodanka L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baronmanager, Area General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 21 July 2014

Dear Guest,

Greetings from the luxurious Baron Palace – Sahl Hasheesh!

We would like to send you our cordially thanks for publishing such a positive feedback concerning your recent vacation at our new hotel.

So glad that you got such a good impression about the facilities and the service at the hotel and that all our staff were able to make you a memorable stay with their hospitality.

We will be very pleased and looking forward to hosting you again at our resort.

Kindly accept our warmest regards from the Red Sea shores
Ahmed Khaled
Area General Manager

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Reviewed 14 July 2014

The tour operator cancelled our holiday of Baron Resort Sharm el Sheikh, so we decided to visit the new sister hotel Baron Palace. We arrived late in the evening, and the employees offered refreshing towels and guide us for a midnight diner at the Egyptian restaurant. We could choose from the menu so it was no snack, but real dinner, what a service. After our dining they carried our suitcases to 2 connecting rooms, since the family rooms were not available yet. On the TV screen there was a written message, welcome Mr. and Mrs. with our names. Our rooms were cleaned marvelous by Mr Sadik, he was so nice, and did a great job.
We discovered a beautiful and huge resort, with a stunning panorama. The view from our sun loungers at the infinity pool is the most spectacular sight we’ve ever seen, it’s really breathtaking.
At our first breakfast we were spoiled with fresh orange juice at the Red Sea restaurant, and the entire holiday we enjoyed having breakfast over there. The food was great, and we also had our lunch and dinner at this restaurant sometimes.
At the Infinity Pool restaurant we rejoiced the Baron Burger, soup, hotdogs and lots of appetizing food. Too much to mention. Also in the evening there was tasty BBQ and seafood dinner with romantic candlelight and life music. Several times we had a reservation at the Infinity restaurant, the Italian Bella Vista restaurant, and the Egyptian as well. Since some a la carte restaurants were not open yet, the Mexican,Japanese,American and Japanese food were part of the main restaurant.
Because of this most of the guests got a VIP upgrade, but since we already had a VIP all inclusive we were spoiled with bottles of Champagne and extras, we felled very special, almost like royals.
If you ordered bottles of water etc during sunbathing ,the staff from the infinity bar offered them in a cool box, to keep them cool enough. The employees from Baron Palace are so charming and helpful, and they can’t do enough to spoil the guests. They deserve more compliments than words can say. Thank you so much for making our holiday unforgettable, we miss you all.
Even the gardeners did everything in their ability to conserve the beautiful environment. We like to mention that we’re always trying to avoid Ramadan during our holiday, but this time we forgot to check. So we witnessed 3 days of suffering from the staff, and everyone has our deepest esteem. Doing all this work without the possibility to drink in temperatures of 45 degrees and more, is very hard to see. We tried to learn them a trick with an ice cube, and brought a cool box with cubes at the gardeners to refresh themselves. Of course we hope other guests will show some kindness to the employees of Baron Palace during Ramadan.
Mahmoud the salesman made an appointment with the nice girls from the wellness center, they did a great job, it was very relaxing. Alex the guy from the hairdresser is so nice ,and made sure I was treated like a queen. Gehad made a reservation for a boat excursion, so we were able to see magnificent coral and one of the most beautiful sunsets in the world. The nice woman from photo service arranged a photo shoot which was a lot of fun, thank you so much for the beautiful pictures and the conversations we had sweet Elfi.
The guys from sports café ,the staff from the reception service, the guest relations, the Violin player, the Philippine girls , Carolina, Sergi, Roman, Connor and the other members from animation team, the chefs, the cooks, the waiters, the managers ,the laundry service, the towel boys and everyone I probably forgot, all the employees were so wonderful.
We like to thank the assistant General manager Mr. Osama Ali who recognized us from Baron Resort last year, and informed if everything was ok.
But most of all we want to say a special thank to General Manager Mr. Ahmed Khaled, we’ve seldom met a gentleman like him. He’s such a caring, heartwarming,kind, good-natured person. Asking all the time if we needed something, if he could do even more. We enjoyed the many conversations with this unique person. The way he said goodbye to us was so touching that we both had tears in our eyes. Even other tourists in the bus from different destinations, were seized with emotions observing this goodbye.
Next summer we’ve promised to visit Baron Resort Sharm el Sheikh for the 2nd time, and next winter we finally can go back to Baron Palace.
It ached when the travel agency called to cancel our holiday, and we had to make a rebooking, but the pain was even worse when we left the Baron Palace.
We like to compare this resort to a diamond which will shine brighter every time it’s been polished. Everyday you discover more colors and new brightness, at every look it’s becoming more beautiful.
We are certain that when we’ll visit Baron Palace the next time, this Diamond will be a Brilliant! Thank you so much everyone, we miss you so much. And we wish everyone strength and courage with Ramadan, may Allah bless you all.

Room Tip: Front sea view room.
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  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
21  Thank Lutgard V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baronmanager, Area General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 19 July 2014

Dear Guests,

Greetings from the luxurious Baron Palace – Sahl Hasheesh!

By this opportunity we would like to forward you our utmost thanks for issuing such an overwhelming and lovely review regarding your recent stay at our brand-new hotel.

Your lovely comments about our facilities and your outstanding praises for our employees were really touching us and reflecting our continuous efforts to provide our valued guests with the most wonderful and relaxing vacation experience.

It will be our great pleasure to host you soon again and we are already awaiting you for your return visits to our sister hotel and here at our resort to spoil you once more with a brilliant holiday.

Kindly accept our warmest regards from the Red Sea shores
Ahmed Khaled

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Reviewed 13 July 2014 via mobile

Best hotel im Egypt! Just arrived from Egypt today,the hotel is luxury,very kind people,the best! The food is good,can be great,they need little more knowledge what european people like to eat.but,the hotel,pool,beach are exellent! The sea is fantastic,you have corals just 50 meters when you go in the water!

Stayed: July 2014
9  Thank Emir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baronmanager, Area General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 15 July 2014

Dear Guest,

Greetings from the luxurious Baron Palace – Sahl Hasheesh!

We would like to send you our cordially thanks for publishing such a nice feedback concerning your recent vacation at our new hotel.

So glad to learn, that you had a good time from all aspects with us here and we hope to see you all soon back again at our resort for another memorable stay.

We will be very pleased and looking forward to hosting you again at our resort.

Kindly accept our warmest regards from the Red Sea shores
Ahmed Khaled
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Absolutely amazing week spent at The Baron Palace Hotel. A special thank you to Mr Khaled for arranging the Thai & Indian cuisine despite these restaurants not being open as yet . Every member of staff was a credit to the hotel , the service was impeccable at all times. There is nothing i can fault regarding this hotel , it was exceptional . Hopefully i will be returning in September .

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
9  Thank scubiechick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baronmanager, Area General Manager at Baron Palace Sahl Hasheesh, responded to this reviewResponded 14 July 2014

Dear Guests,

Greetings from the luxurious Baron Palace – Sahl Hasheesh!

We would like to thank you very much for placing your kind resume about your recent holiday at our new hotel.

It’s of great pleasure for us, that you spent a wonderful time at our resort and you were very pleased by our staff and facilities.

We are looking forward to welcoming you soon back again at Baron Palace.

Kindly accept our warmest regards from the Red Sea shores
Ahmed Khaled
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baron Palace Sahl Hasheesh

Address: | Red Sea, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 222 Hotels in Hurghada
Price Range: £53 - £1,063 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baron Palace Sahl Hasheesh 5*
Number of rooms: 615
Official Description (provided by the hotel):
As an added value that we offer to our clients and to fulfil all our customers' needs , kindly need your cooperation to add those adults only designated zones at Baron Palace Sahl Hasheesh t • Designated areas on pool ( i.E. Meditation pool , whirlpool with jets) • At the spa area ,outdoor and indoor pool is designated for adults only. • Designated areas on the beach for adults only. • Swim - up Suites and Club rooms are bookable for adults only . • Baron club lounge access is for adults only. • Some restaurants have designated areas accessible for adults only ... more   less 
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