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“Fantastic staff make you feel very welcome”

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Sindbad Aqua Hotel & Spa
Ranked #57 of 222 Hotels in Hurghada
Stafford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic staff make you feel very welcome”
Reviewed 25 November 2013

What a great hotel,nothing was too much trouble for the staff.the waiters in the restaurant were fantastic.it was our daughters 18th birthday and they did a cake and also they did our table spectacular for my daughters birthday evening meal ! The pools were fantastic and the slides are great fun for children and also for adults. Our rooms were always kept to a beautiful standard and the cleaner was very polite and helpful he also did different designs on our beds every night which was wonderful as he made so much effort. The food was very good,and drinks were good as well.there is shops outside the complex if you fancy a bit of bartering.you also have another hotel across the road which is part of sinbad beach hotel.but most of all we would like to thank Ahmed rabia Mohammed he was a great waiter.and he looks after you well.my wife was not feeling too well one night and he made her lemon drinks and she was much better the next day.it really makes your holiday when you get that special service,and thanks to both the chefs on the morning and evening mealtimes.you won't be disappointed in this hotel,would go back again,thoroughly recommend it.

Room Tip: Get a room by the pool 101/102/03 and also right next to the restuarant .
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  • Stayed November 2013, travelled with family
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Helpful?
1 Thank Ian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, 5 December 2013
Dear Guest!

Sunny Greetings from Sindbad!

Thank you for your positive comment, it is very important for us to know that you was happy staying in our hotel. And we wish to see you soon!

Best regards,
Sindbad Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (170)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2013

Stayed in Sindbad in november for 10 days. Every day was exiting due to real hardworking animation team. They are always full of energy, positively tuned and really nice people. Espacially want to thank Filip, Ruslan and Daniella for having my great vacation on a red sea. Cant wait to go back. Anton, Estonia

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank antonest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, 25 November 2013
Dear guest!

Sunny greetings from Sindbad!
Thank you for you positive comment! It's very important for us to know that our guests were happy staying in our hotel.

We hope to see you soon in Sindbad Club!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wigan
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 November 2013 via mobile

Got a very cheap deal to this hotel did wonder what we were going to, shouldn't have worried. Hotel is one of three sister hotels 2 next to each other, the other across the road at the beach, because of the trouble the larger hotel was closed, which was such a shame, it is quite safe so please go, the people out there really need the English back again. Hotel rooms basic but what do you need you only sleep there, rooms are located around the aqua park. Every where was spotless staff always cleaning.
Now to the staff, what can I say, there are 3 restaurants to eat, the main one which we didn't use as very busy ( not used by the English) so can't comment, the one where you have to book which we ate a couple of times was nice, but our favourite by far was the cobanna, we ate every lunch time and most evenings. The head chef took a shine to us ( no tip given yet) in an evening he would make sure we had fresh chicken straight from the BBQ, not out of the pot, he asked my husband one day was there anything he wanted for lunch, he said a nice tuna salad, next day he produced a lovely tuna salad for him. He also made us other lovely lunches and always made sure we had a plate of fresh fruit after we had eaten, nothing was too much trouble for him and his staff. Our cleaner was so happy with his £5 tip at the end of our hols and made me cry by saying him and his friends pray to alah that the English return to Egypt.
Animation team came round talking to you everyday, lovely English girl Danielle who works there make sure you give her a cig if you see her she will be around about 4 o'clock for her afternoon smoke.
Great holiday please book and go back to Egypt the people need our money

  • Stayed October 2013
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank lucydogWigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, 18 November 2013
Dear guest!

Thank you for you positive comment and kind words about our staff! It's very important for us to know that you was happy in Sindbad Club.

Sunny Greetings from Hurgada,
wish to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Widnes, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 October 2013 via mobile

Me and my family visited here for 10 nights in october and loved it! The hotel itself is big with use of the aqua park, aqua hotel, and beach hotel which is across the road. The aqua park is brilliant for both children and adults with some pretty scary slides! All slides are manned at the bottom and top to ensure safety which i liked.
The hotel and grounds where kept clean at all times, our room was fine - nothing special but cleaned daily and adequately sized for me my partner and my daughter.
The food was great for us, a decent selection of restaraunts to choose from. We favoured la cabana restaraunt for its fresh omlettes and pancakes in the morning, soup, pizza, veg chicken beef etc at lunchtime, and delicious freshly prepared to order stir fry in the evenings.
The main thing that made our holiday so special here though was the staff. We are not realy the kind off people who go on holiday and befriend the people who work there but here it cant be helped because they are so amazing! Especially the pool staff, restaraunt and bar staff at the aqua park, chefs, and the lads on the 'white bar' in the beach hotel. (too many names to do shoutouts) they all make so much effort to ensure you have everything you need and feel welcome. Would we return? In a heartbeat!

Stayed October 2013, travelled with family
Helpful?
1 Thank kathi1199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, 11 November 2013
Dear guest!

Thank you for your positive comment and for the compliment to our staff! We are very glad to hear that you was enjoying staying in our hotel. And we wish to see you one more time in Sindbad Club!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 26 October 2013

this hotel is very good for families with young children,i went with my older children and grandchildren and they loved it overall it is a great hotel great location and the manager of the restaurant is absolutely fantastic,he cared for our needs down to the very last minute I would highly recommend this hotel and would not hesitate to go back.

Room Tip: ask for the refurbed rooms they will know what ones fabulous
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  • Stayed August 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank jacquelinesusan77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, 11 November 2013
Dear guest!

Thank you for your positive comment! We are very glad that you was enjoying staying in our hotel. And wish to see you one more time in Sindbad Club!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aldershot, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2013

I went to the Sindbad in August for 3 weeks and was concerned due to the trouble in Cairo. I went with my 12 year old son and my disabled mother. We had a good time the weather was glorious and there was no sign of trouble.We stayed manly at the quiet pool whilst my son found friends and was off to the aqua park daily. Unfortunately, the first week my son had a nasty accident and cut open his foot the staff and Doctor in the clinic were great and very helpful and got us to the hospital where he was stitched up.
Due to my mother being disabled we were a bit restricted visiting the other restaurants due to steps/stairs however we were very well looked after in the main restaurant by Mahdy the food and bar manager and his wonderful staff. Mahdy, proved himself as a great Ambassador for the hotel, a real asset to them. Nothing was too much trouble He and his staff made are our stay feel 1st class and due to his kindness and courteous manner we would definitely return.
Overall, the hotel was clean the rooms nice and airy and our cleaner Mohammed was good especially if my mother was not feeling too good.

Room Tip: Even before our holiday we e-mailed and checked the rooms available on ground level and they were ve...
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  • Stayed August 2013, travelled with family
    • Value
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Helpful?
2 Thank Gaynor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, 26 September 2013
Dear guest!
We would like to thank you for you comment and for the appreciation of our work! And of course we hope to see you and your family in Sindbad again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Runcorn, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2013

we were very reluctant travelling to egypt because of the troubles, but everything was fine.the hotel was lovely, best hotel room i have stayed in for a long time, shower was amazing could have fitted us all in it. staff all very helpful especially recreational manager who always went out of his way to ask if there were any problems, entertainment not my cup of tea but certainlt value for money. always somewhere different to eat although not always to our taste. but barbeque area in the water park did cater for our taste. everyone that worked there could not do enough for you. we travelled as a family for my 60th birthday and my daughters wedding anniversary and with 2 grandaughters and we all had a wonderful time. thank you sindbad and all your staff

Room Tip: don't know our room was lovely looking over the pool, did have mosquitos in the evening though o...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SindbadClub, Guest Relations Manager at Sindbad Aqua Hotel & Spa, responded to this review, 26 September 2013
Dear guest!
Thank you so much for you positive comment! We are so happy to hear from you! And of course we hope to see you in Sindbad again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sindbad Aqua Hotel & Spa

Property: Sindbad Aqua Hotel & Spa
Address: Village Road, Hurghada 84511, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Top resorts Hotel in Hurghada
#32 Spa Hotel in Hurghada
#46 On the Beach Hotel in Hurghada
#51 Luxury Hotel in Hurghada
#54 Romantic Hotel in Hurghada
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sindbad Aqua Hotel & Spa 4*
Number of rooms: 610
Official Description (provided by the hotel):
Sindbad Aqua Hotel& Spa - Passionate About Holidays The hotel is the heart of the Club Area and ensures a very calm and comfortable vacation. Within the Club Concept the hotel comes with a sun deck area, which gives our guests the chance to enjoy the Sun and to give the maximum of relaxation in the main pool area, And on the beach & la Guitara pool bar side they can enjoy a full power animation program with a wide variety of activities. ... more   less 
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Also Known As:
Sindbad Aqua Park Resort
Sindbad Aqua Park Hurghada

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