The hotel was perfectly located within minutes from the square and lovely shops. I found the staff to be distant and cold, can not greet. Most chefs at me, frowning. I would never recommend this hotel.More
The hotel was perfectly located within minutes from the square and lovely shops. I found the staff to be distant and cold, can not greet. Most chefs at me, frowning. I would never recommend this hotel.MoreShow less
thanks a lot for your review here on Tripadvisor.
We are very sorry that you couldn't feel the kindness and friendliness from the Egyptian people, Egyptians are famous for this. We will put our eye on this and we will train the staff. You can not recommend us, but we are happy that you gave us in all categories high points.
Maybe you give us a second chance to proof our increasing. We looking forward to see you again.
Sunny greetings from Hurghada Sindbad Club
Your Sindbadclub Team
Hotel is perfectly located just two minutes walk from the beach. Rooms are very basic, well equipped with all necessary amenities, we got very nice twin room with a pool view. English channels available. Food is average, but you do not expect much from "all inclusive", We had been there just for two nights, so it was not an issue for us, plus there are many good options around. Front Desk & Bell staff was very friendly, but I can not say that about F&B, absolutely inactive it looks like they don’t care about you at all or simply bored. Also it looks like more then 90% of hotel guest are Russians. Beach is nice, clean and well equipped. Nice for couple of days. But I don’t think that I would stay there for a long vacation.
Thank you for your comment, it's very important for us to know the opinion of our tourists. We certainly will consider you comments and remarks, and we hope to see you again in our hotel!
Stayed at the sindbad on the 2nd may 2014 . All three hotels in this group have great facilities for the old and young and are all included in the all inclusive package . The sindbad club is a quieter hotel if you want to relax , the sindbad aqua is for the young and the adventurous with slides ect and the sinbad beach well speaks for itself all hotels are close together so no problem going from one to another , the staff are very polite and cant not do enough to help and the hotel and grounds are kept very clean . The only down side for english visitors is the food , this hotel caters for russian visitors whom seemed to enjoy the food . We did always managed to find something to eat each day even if it was just bread and butter or rice, everywere i have traveled abroard if you did nt like the food you could always relie on chips if nothing else but no the sindbad only served these twice in the week sorry sindbad but not really to our taste , another thing we found half an hour after the meal service had began they were running out of bread or meat dishes and not replacing them. I would not return to the the Sindbad hotel only because of the food everything else was fantastic which is a shame
first of all we want to thank you for taking the time to write a review here on Tripadvisor. This help us to increase our service. We want to thank you as well that you call us a "great hotel"
That you found no suitable food for you is sad, because In our club system we offer the following restaurants :
- Gusto - International Buffet
- Fakhr El Din - Lebanese restaurant
- Le Marché international buffet at the beach
- Pronto - Italian à la carte restaurant
- Porto Lindo - Asian restaurant
- La Cabana International Buffet & Dinner: Mongolian BBQ
Maybe you give us a second chance to you to convince our house.
Case you have any suggestions, it would be nice if you send us an e mail to email@example.com.
We'll send sunny greetings from Hurghada
Your Sindbad Club Team
We recently returned from a 4 generation family holiday in the Sindbad Aqua which was a great success thanks to the superb staff there.
Firstly we would like to mention Ahmed in Las Cabanas who was amazing and nothing was too much trouble for him,always with a smile on his face.He made us all feel extremely welcome(from 18 mth old Nathan upto grandad Bob!)He is an absolute credit to your hotel.
Also Gamal(chef in Las Cabanas) was very helpful to the whole family especially myself who is a vegetarian.
Lastly George (from the bar by the playground) was fantastic with such a sunny personality.He usually knew we wanted drinks before we did!
The only negative points were that the rooms needed a refurb as we're slightly rundown and dated but were kept spotless by the wonderful cleaners.
Also on the one occasion we booked our family of 12 into the lebanese la carte restaurant(next to main buffet restaurant in main hotel,as they tended to relocate)was a complete disaster.I was told that I would get a vegetarian meal made for me as all meals had to be pre ordered but was forgotten about and ended up with plate of chargrilled veg with no accompaniment.In this same meal ordered 2 child's chicken nuggets which were raw when served.
The manager apologised and asked us to return which we declined due to limited time.
But mostly the holiday is going to be a lovely memory for our whole family which we would be happy to repeat at the Sindbad aqua park.
Ps. The slides were great for the kids and young at heart!
So many thanks from the Ledwidge family!
thank you very much for your detailed review. This will help us to increase our service.
It's very nice that you mentioned the hospitality from our friendly staff- you are right, we have an fantastic team.
Hope you and your family come back to Sindbad Club soon as possible
Sunny greetings to all your family from
Sindbad Club Team
I will shortly be back at the Sinbad for the 5th time !!!!!!
Rooms are clean & well serviced by friendly staff, food is good quality, always well presented and varied. Staff are always lovely and always remeber you when you return.
As a lone female traveller it can be a bit daunting to visit Egypt, I have always felt comfortable & well looked after, I have stayed in the Aqua Park & 4**** next door and used the facilities at the beach hotel, all 3 equally pleasant, area surrounding the hotel is nice and shopkeepers are friendly.
Ideal for singles , families & ideal for children.
Would not hesitate to reccommend, can't wait to get there.
Dear MAF M!
it's always a pleasure to have you here in Sindbad Club.
Great that you feel safe and most welcome with us.
We see you soon and we send sunny greeting from Hurghada
Your Sindbad Club Team
Well went for two weeks hotel was very clean, room was great and children had separate room which was really nice. The only drama was when lunch was served found it a little bit strange as had to queue up like a take away or service station to get food. While children and parents would push in like animals only to waste the food, it was unbelievable people would let there children pile their plate up only to leave it. Did not like the a la carte, it was a walk over to other hotel first thing in morning (badly planned) it was very hot and had to wait to make a reservation which you had to chose what you wanted to eat that night at 9 am and with two children was very difficult, the a la carte meals were not very nice and only done it twice. The best restaurant was La Cabana we ate their every night and never had to move from our seats for anything. The pools were amazing and our kids loved them, the night entertainment was very poor but had a play ground for children to play, which was monitored at all times while me and my wife were able to grab a drink. Loads to do out there, on couple of the days my children went on to the kids club and went on a banana boat fantastic.
While i read back over the two week spent at the Sindbad it sounds terrible but it wasn't we had loads of fun and enjoyed our stay thanks Sindbad we may see you all again some day.
we are so happy that you and your family had a great time with us!
We take your advice concerning the restaurants seriously and we will work on this point
Hope to see you again in Sindbad Club
Your Sindbad Club Team