We had a great holiday at stella garden. Everything was perfect, clean, ... One big disappointment: although the brochure says heated pools, there are none. Guest relations explained it that way: the pool is just named 'heated', that doens't mean it is heated (wtf?).
For us and my son in particular the water was to cold (20°), and that's way we didn't swim in the pools. Guest relations tried to explain that the water in the heated pools is only heated in winter (untill the end of march), but the animation team said that even this isn't true. Yet we went swimming in the sea (25°). And even there are several kids pools (with a depth of 50 cm) but there is no play material like slides... And to continue the story, when we want to shower in the evening, about 6 pm, there was no hot water in our room, so we need to take a bath in the morning or very late in the evening.
If Stella could solve this problem it would be for us the best hotel we know in Egypt.More
- Free Parking
- Breakfast included