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“new year vacation”

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Cleopatra Luxury Resort Makadi Bay
Ranked #14 of 30 Hotels in Makadi Bay
Certificate of Excellence
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“new year vacation”
Reviewed 11 January 2014

we stayed in the hotel for our new year vacation./ the service was perfect and the staff is very friendly. the food quality is perfect in comparison to other all inclusive resorts in egypt. did not try the speciality restaurents but the beach bar and the main restaurant were more than excellent.
the resort have a great beach and very good for relaxation.

  • Stayed December 2013, travelled with family
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Helpful?
1 Thank beso70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCLEO, General Manager at Cleopatra Luxury Resort Makadi Bay, responded to this review, 13 January 2014
Dear beso70,
Thank you for your pleasing comments and for evaluating our resort with the highest score on Tripadvisor.
We will be pleased to share your positive feedback with the team members and on behalf of all of them we would like to thank you once more for having chosen our Cleopatra Luxury Resort Makadi Bay for your holiday destinations.
We hope you choose to stay with us again.

Best regards
Your Cleopatra Luxury Resort Makadi Bay Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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649 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Doha, Qatar
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 November 2013

It was really very nice trip.

It was really great days spent with my wife and 2 kids who enjoyed a lot.
The room that i booked was ready once i arrived, the reception manager offers another room in case i would like to change. Did not wait few minutes to check in and go to my room.
ALL staff is really professional , helpful and always smiling just made me feel that am a VIP !

Stayed in main suite -sea view which was so spacious, clean and my baby bed was prepared without asking for.
Animation team was one of the best i ever seen , sooo active and creative , hope to keep that good work . you are the best.
Finally , would say that all of us enjoyed to the fullest , my kid 3 years old never forget that wonderful place.

Will never hesitate to come again to Cleopatra resort , actually i hope to go again soon.

HIGHLY RECOMMENDED

Am wishing to get the same kind, generous treatment ,professional staff as i got during my visit

Many thanks to Receptionists, Room Service , Animation Team and all staff working there.

U R GREAT :)

Room Tip: Rooms with sea view are excellent.
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  • Stayed October 2013, travelled with family
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Helpful?
4 Thank tok1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCLEO, General Manager at Cleopatra Luxury Resort Makadi Bay, responded to this review, 29 November 2013
Dear tok1975,

Thank you very much for your wonderful compliments. It is a pleasure for us to read how much you and your family have enjoyed your stay with us. We look forward to many more visits in the near future.

Best regards

Your Cleopatra Luxury Resort Makadi Bay team 2013
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Cairo, Egypt
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 November 2013

Most beautiful resort I visit, pretty buildings, landscapes, many beautiful pools, and very beautiful room, we were lucky to take a Room near beach and restaurant and also pool because pools are every where, as the resort is large and there is many rooms far away from beach, food was good but not excellent, I like the late breakfast and lunch on pool, animatin team were excellent and very professional, kids club is also excellent. The only bad thing in the resort was the beach it is not good, the water is shallow, you want to walk long distance to find water for swimming, and if you use the getty the water height starting from 2 meter and it wasn't suitable for my children.

  • Stayed August 2013, travelled with family
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Helpful?
2 Thank egyptian_Eng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCLEO, General Manager at Cleopatra Luxury Resort Makadi Bay, responded to this review, 26 November 2013
Dear egyptian_Eng,
Thank you very much for contributing your holiday experience on Tripadvisor. We are thrilled to hear that you liked our late breakfast and BBQ lunch by the pool. During low tide we recommend our guests to use our jetty to reach the deeper water without any difficulties.
We look forward to see you again very soon.

Meanwhile we remain with best regards

Your Cleopatra Luxury Resort Makadi Bay team 2013
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cairo
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 November 2013

i spent 5 days in October 2013 there ,and it was marvelous and every thing there is amazing also i have to say something about their great hospitality that every one is wishing to help at any where or any situation, kids club is amazing where my kids had avery nice time, the Animation team was excellent .
Everything there is excelent and everyone shoud try it

  • Stayed October 2013, travelled with family
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Helpful?
1 Thank Minag26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCLEO, General Manager at Cleopatra Luxury Resort Makadi Bay, responded to this review, 2 November 2013
Dear Minag26,

Thank you for having chosen our Cleopatra Luxury Resort Makadi Bay for your recent holiday. The team is delighted that you had a memorable stay with us and enjoyed our animation activities.

We hope you will choose to stay with us again next time your travel brings you to Makadi Bay.

Kind regards

Your Cleopatra Luxury Resort Makadi Bay Team 2013
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2013

We stayed for 3 nights and at the last day we decided to stay for one more night, the resort is a great place for a vacation and it is quiet and peaceful it is recommended for the change of mood, the landscape and the pools are wonderful, many pools found in everywhere and they are clean and also the beach is long, clean and amazing, we had the family room, the area of the rooms are big enough so that you feel relaxed also quiet and comfortable, the beds are clean and cozy, the food is very good, every day different cooks, taste good, we enjoyed a lot the food & beverage quality, we also enjoyed with the animation team and their shows in the evenings at the Roman Theater, every night a different new show.
The negative points are the hotel needs to consider putting more signs on the main road to guide the guests to the hotel, and the heated pool should work all the times of the year not only in the winter time, they also should consider free shuttle bus to get the guests from and to the go bus station and the airport twice per day.
But overall it was a very good vacation and experience which I enjoyed it very much it is a very nice place which I recommend for anyone how need to have a quiet peaceful and relaxed vacation.

  • Stayed October 2013, travelled with family
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Helpful?
1 Thank Sherif_Saleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCLEO, General Manager at Cleopatra Luxury Resort Makadi Bay, responded to this review, 27 October 2013
Dear Sherif_Saleh,

Thank you so much for the wonderful review of our hotel. We are very happy that you decided to extend your vacation in our resort for another day.The entire team is pleased to note that you liked our rooms, the food and beverage as well as our entertainment shows.
We are happy to inform you that we placed 5 new road signs on the way from Hurghada airport to Makadi. Kindly note that we offer a limousine service for our guests which is available upon request.
Thank you again for your encouraging comments and for your recommendation.

We hope to welcome you very soon again in our resort.

Kind regards

Your Cleoaptra Luxury Resort Makadi Bay Team 2013
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 October 2013

This is definitely a hotel for if you're travelling with kids!
First of all, without any extra payment or even a request from our side, we got a free upgrade of our room. Instead of the Junior Suite reserved initially we got probably the biggest-size suite in a hotel with 2 bathrooms and huuuuuge balcony at no extra charge! That was the best surprise we've got, as we all had separate beds in 2 big bedrooms. That implies that if the hotel can give an upgrade due to availability, they just give it at no charge or addinional request - isn't it nice?

And as per kids, they have a Kids club @ Cleopatra where children can not only be left for few hours under good supervision, but entertained for all that time as well. The staff in Kids club is doing an outstanding job! Our 2 little girls of age 3 and 4 played pirates one day, Indians another day, in other words, every day they had some new theme of games and handcrafting in that club while we were snorkeling at the reef nearby. Awesome!!!
To top it all, at 8 pm they had mini disco for our kids entertainment, so that by 9 or 10 our girls would think of nothing else but falling asleep.
I know that hotel management is monitoring this feedback (which is also really good), so this is to advise them to reward Vika and other babysitters in Kids club, if possible.

Everything else was very good or excellent, we faced no problems during our stay at Cleopatra and are really thankful to its staff for the hospitality! The manager at reception (don't know his name) was also very carefully monitoring the clients' questions and needs.

So overall our stay at Cleopatra exceeded all our expectations, even though we've travelled to Egypt many time within last decade or so!
Thank you, Cleopatra, we'll make sure to come back to you some other time!

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
1 Thank Mike_B_NN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCLEO, General Manager at Cleopatra Luxury Resort Makadi Bay, responded to this review, 27 October 2013
Dear Mike_B_NN,
Thanks you for having shared your holiday experiences with us and other travelers on Tripadvisor and thank for for posting such lovely pictures.
We are delighted to read that we were able to exceed your expectations and that the suite in which you were accommodated was to your liking. We are most happy to read that your little girls enjoyed the entertainment provided in our kids club.
It is fantastic to read that you plan to spend another vacation in our Cleopatra Luxury Resort Makadi Bay - we are looking forward to welcome you back very soon.

Until then we remain with kind regards

Your Cleopatra Luxury Resort Makadi Bay Team 2013
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo
2 reviews
Reviewed 20 October 2013

Went there with my family for 3 nights, we got a bit lost on the way but we found it eventually after 2 unsuccessful efforts(hotel management may need to consider putting more signs on the main road). Had the regular room, quiet comfortable, beds are small but cozy, had a view on both the pool and the beach.
The restaurant was big, the food was good but they need to make more meals and flavors.
The animation team were good and very amusing (especially their daily night shows at the Roman Theater).
The only thing which I didn't like is that it's kind of isolated (30+ minutes from Hurghada) and the road at night isn't well lit so it's always risky if you have your own car to make a quick drive to Hurghada for a change of mood or surroundings. But overall, it was a good experience.

  • Stayed October 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Kozba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCLEO, General Manager at Cleopatra Luxury Resort Makadi Bay, responded to this review, 21 October 2013
Dear Kozba,

We are glad that you and your family spent a quiet and peaceful vacation in our Cleopatra Luxury Resort Makadi Bay.
We will be happy to share your lovely feedback with the entire team.

We look very much forward to welcome you back very soon.

Meanwhile we remain with kind regards

Your Cleoaptra Luxury Resort Makadi Bay team 2013
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cleopatra Luxury Resort Makadi Bay

Property: Cleopatra Luxury Resort Makadi Bay
Address: Safaga Road, Makadi Bay, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Family Hotel in Makadi Bay
#7 Spa Hotel in Makadi Bay
#8 Romantic Hotel in Makadi Bay
#8 On the Beach Hotel in Makadi Bay
#13 Luxury Hotel in Makadi Bay
Price Range (Based on Average Rates): £
Hotel Class:5 star — Cleopatra Luxury Resort Makadi Bay 5*
Number of rooms: 448
Official Description (provided by the hotel):
The Cleopatra Makadi Bay Resort is situated at the Red Sea close to Hurghada city and located directly at a water front private beach. The resort was previously managed and operated by the Aldiana Group and is now re-opening with a new concept for luxury seekers under the flag of the Cleopatra Luxury Resort.The resort is situated at the Red Sea and amounts a total area of 300.000 m². The complex offers 530 rooms divided into two to three floors buildings which are fitted in a lush garden area. The spacious pool area and the wide spread complexes offer sufficient place to retreat. Central points make it easy to get in touch with other travelers. A vast array of services and facilities is on offer, including a state-of-the-art SPA with certified professionals who offer a selected range of pampering treatments and therapies for the utmost relaxation.Guests of the Cleopatra Makadi Bay will savor the fine taste of international cuisines and the unique hospitality in all our bars and restaurants. In addition to this do the resort feature a number of shops, a supermarket, a bazaar and a pharmacy that meet the different needs of our guests.We promise an exceptional holiday in Egypt in an extraordinary ambiance for all kinds of travel purposes such as leisure or business.With Cleopatra Makadi Bay’s selected All Inclusive standards you can dine in two different restaurants and enjoy chilled drinks in various bars while lounging at the private beach. Each evening offers entertainment for big and small. 5 pools, one of them heated during winter season, provide a fantastic refreshingly experience under the sun. Our on-site diving center gives you the possibility to explore and discover the unique underwater world of the Red Sea, starting at our popular house reef.Privacy and tranquility prevail in this exclusively luxurious resort at the Red Sea. Visit us and experience the clear skies, azure sea and the magnificent beauty of the dramatic mountain ranges in the background. Sheer amazing landscaped grounds and refreshing pools under the all-year-long shining sun make you’re your most precious time in the year memorable. ... more   less 
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Also Known As:
Aldiana Makadi Bay Hotel Makadi Bay

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