Many have written about the joys of this hotel. The place is still under construction not only in terms of building.
Don't get me wrong, we spent a very pleasant week at this resort but it was obvious that certain parts of the hotel service are still a gem in need of polishing. The personel were without exception friendly and anxious to to the job properly but things still go wrong from time to time. We were at lunch at the View, one of the day time restaurants, when the service dissolved into farce. Our food from the delightful menu arrived OK. The kitchen however started pumping out orders multiple times for some tables whilst missing others all together. The restaurant manager turned into an Egyptian version of Basil Faulty. The result was entertaining but I could not help feeling sorry for the harried waiting staff.
There were strange anomalies such as the pool bar running out of tonic for two days whilst it was still available in other parts of the Hotel. I think the quality of the drinks could also be improved.
I have to say though that despite these hiccups the overall atmosphere and ambience of the place is excellent. It seems that the place is in an extended trial run. I believe that the price we paid reflects this. The property will achieve a very high standard as the training of the staff rises to the level of its willingness. Some of the restaurants would survive on their own account in the UK, that is not something that can normally said of AI food.
In short take advantage whilst the prices ar affordable, when this place really hits it's standards the prices will reflect the quality.
One other suggestion for management. The snorkelling offshore is world class but the access to the water is very difficult. The coral reef is difficult to negotiate, reef shoes are essential. If there was a jetty to allow access it would be a truly superb experience.
- Official Description (provided by the hotel):
- An oasis of peace, relaxation and tranquility. The Makadi Spa*is the Red Sea’s largest custom-built Wellness resort. Recently opened, it focuses firmly on all aspects of wellness, with its accommodation,and dining tailored specifically to the needs of the most discerning of its adult-only clientele. *The Spa is as yet not in operation, awaiting construction completion within the next months to come. ... more less
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- Also Known As:
- Makadi Hotel Makadi Bay