Please note we haven't been on a package holiday for over 10 years so a bit different for us and makes it hard to review somewhat.
First impressions were not good.
To begin with we are avid readers of reviews as we normally book everything and make all our own travel arrangements tailored to our own needs. This is where we read the first valuable tip about when you arrive at the airport.
Regarding the visa situation, you are very quickly herded towards the red sea holiday desks by the reps (as we were with red sea) and this is where they charge you £13 each for a visa. Then you still have to line up to go through passport control with everyone else.
There is in fact 3 blue bank + exchange booths immediately to your left as you enter arrivals. This is where you can purchase the same visa for £9.50. So not a bad little earner for whoever gets the extra £3.50 per person. We calculated there were at least 50 people on our coach alone and i think there were about 6 coaches. By our calculations this amounts to over £1000 and then they still ask you to tip the driver, this set the scene for the rest of the holiday!!
On arrival to the Makadi Spa we were greeted by a load of bell boys who insisted we leave our luggage with them even if you didn't want to. Again, we are not used to this service and quite frankly can carry our own bags for free.
We were sent to eat at the view bar for our first evening meal as there is a booking system for all evening meals. They neglected to mention that we could have used several other restaurants at the neighbouring hotels which were far better as the meal we were served was some of the worst food we have ever eaten!!
In our time we ate at all the Spa restaurants,
Fish = very good
Steak = average, steak over cooked and stater very poor
Tapas = complete let down, they have not grasped the concept of tapas being that you have a few small different dishes and serve a 3 course meal. Although they have now changed it and have a spanish chef so hopefully this should improve
Asian = excellent in every way, the other restaurants could learn a hell of a lot from this place.
restaurants on other sites,
Carribean = very good
Thai = terrible
Italian = poor
Buffet restaurants = good
Drinks the same in all the bars and not quite 'all inclusive'. And like a previous review on here it was very disappointing that we could not use the lobby bar as you could on the first night. The atmosphere this would have created would have been more a holiday one. You could drink at the bar but it would cost you.....
The rooms were wonderful, extremely spacious and well appointed. Free mini bar. Balcony bigger than my front room. Bed big enough for 4 people. Large flat screen TV but not many english channels. Air con was not quite up to the task and very noisy.
Pool area gorgeous, but yes people did reserve sunbeds and i hate to say it wasn't just the Germans.... Pools very cold but bearable. Staff very good and kept you well served with drinks. There was even a man who came to polish your sunglasses!
Man made beach not bad but sand quality very poor and rough. Use pier at far end to get to reef for snorkelling, which was very good.
Location all depends on what you want from your holiday. In the middle of nowhere, with only the hotels for entertainment.
The complimentary pool towels and beach bag very nice touch. However, the man who came to change them every evening ignored the 'DO NOT DISTURB' sign each time even though we had left them outside the door and still knocked. On not answering the door because either asleep or in the shower he still entered the room!!! I can only assume this was because he thought this was the only way he was going to get a tip out of us, how wrong he was!!!
Apart from that member of staff all the others were great.
Just a last note, we had been ill during our stay and needed to cancel a trip we had booked and paid for. Please be aware that if you are going to be ill you need to do so 36 hours in advance to get a full refund. You can go to the doctors for a sick note at a cost of, we were quoted £60 to see the doctor and then £60 to get a sick note....
In summary, lovely hotel, average drinks, food needs to improve, attentive staff but one can't help but think this is because they are all after tips.... We are told that this is their culture, however one does not pay for 'all inclusive' and then expect to stump up even more cash to make up for the 'bad wages' their multi billionaire owner pays them.
Really not sure about the 5 stars and who awarded them???
- Official Description (provided by the hotel):
- An oasis of peace, relaxation and tranquility. The Makadi Spa*is the Red Sea’s largest custom-built Wellness resort. Recently opened, it focuses firmly on all aspects of wellness, with its accommodation,and dining tailored specifically to the needs of the most discerning of its adult-only clientele. *The Spa is as yet not in operation, awaiting construction completion within the next months to come. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your The Makadi Spa Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Makadi Hotel Makadi Bay