We arrived at the hotel to be met with a queue to be booked in, for 5* this is not good the male receptionist was most arrogant and set the tone for the next 2 days I had a difficult 2 days to get over to the management that 5* meant exceptional service like not having to queue for booking restaurants. I met with the manager and the F&B manager explained my upset and BANG all was sorted. We had a fabulous 5* holiday the surroundings beautiful the food sumptuous the room fabulous the staff do not come any better. With all that happened at the start it did not ruin our holiday only made it better will return very very soon and will keep returning as hotel management does not get any better than this a truly exceptional place. The staff at this hotel want your input as they truly want to be the best ( and I really think there close ) YOU WILL NOT BE DISAPPOINTED If you want service as part of your holiday JUST ASK 5****
- Official Description (provided by the hotel):
- An oasis of peace, relaxation and tranquility. The Makadi Spa*is the Red Sea’s largest custom-built Wellness resort. Recently opened, it focuses firmly on all aspects of wellness, with its accommodation,and dining tailored specifically to the needs of the most discerning of its adult-only clientele. *The Spa is as yet not in operation, awaiting construction completion within the next months to come. ... more less
- Reservation Options:
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- Also Known As:
- Makadi Hotel Makadi Bay