Me, My Husband and our little son.. we had a nice week end there
they got a real lovely staff and animation team
i just didn't like the variety of the food.. i believe they can enhance the overall food service
it was my third visit to this hotel and i am planning for the fourth on sept. i just want to thanks all the staff there they are all kind and nice specially the animation team , there is a lovely spa next to the hotel you ll really enjoy it.
This is one of the smaller hotels in the Madinat Makadi. The standard is the same as with the other Jaz hotels in the same category but more relaxed and easy going. Immaculate grounds and friendly staff , the food was varied and tasty, fish is served quite often . You get cake and cookies at tea time ! It's a fair walk to the beach and they have a bar there with a nice setting and serving snacks at lunch time. Although the hotel is on an AI scheme you need to pay extra for bottled water from the mini-bar.
Normally the receptionists at hotels have their own way special lofty way to deal with guests, not so here these are true gentleman. We had a good laugh when I answered the wake-up call with a "thank you for calling room 343". Tatiana, the russian guest relations is a doll. I wish I could have stayed longer.
Had a wonderful stay at the Makadi Sun, weather was very hot, rooms were lovely, service was fantastic, food was really good, bit weird some evenings but you could always find something you liked, but hey you are in Egypt and the food is always going to be catered for all different nationalities, the breakfast however was amazing as was the food at the beach bar. Went on snorkeling trip with tiger tours, they were fantastic.
we stayed at this hotel in september and were spoilt ,only word for it ,from day 1, we where the only english peolple here ,but that was not a problem, nothing was too much trouble for ALL the staff , from the top to the bottom, food was very good ,and the one day we missed dinner due to lateness of trip ,the waiter who had looked after us ,had some food sent directly to our room and this was at,10.30pm, cold towels brought round the pool to cool you down, ice creams ,drinks ,fruit kebabs ,they just kept coming ,this was the only holiday i didnt want to come home from , 10 out of10
The reception will NOT call a taxi you have to use the hotel cars that will cost you $80.00 for around trip to towen a 10 minutes ride, the restaurant had RATS runing around .staf is very rood at reception.
Dear Vacationer,
I am sorry for responding rather late to your review but I have to say that this is a rather unfair review.
So I am taking the opportunity to correct a few things here.
But let me fist apologize that we were not able to satisfy you on your holiday.
There are several ways to go to Hurghada and the staff at the reception is surely assisting to find out which way suits you best.
Theer is a shuttle bus leavin Madinat Makadi three times daily for now 6 EUR about 8.50 US per way which makes 17 US and is far from 80 US.
Teh same counts for the Limousine service which is an external taxi service provided through a third party. The cost for a round trip with the driver waiting for 2 hours in Hurghada is 250 LE which makes 42 US as well not even close to 80 US.
The drive to Hurghada takes approximately 25 to 30 minutes if the road is empty it might even take you longer depending on where you go.
There no hotel car in use for guest transportation.
I am now working for the hotel since more than one year and a half, since I started there has never ever been anything in the restaurant that was grey and four legged. At most there might be a desorented sparrow in th erestaurant or the normal occasional fly.
I wish you a nice day and all the best
Franziska Hansen
Executive Assistant Manager
Sol Y Mar Makadi Sun.com
eam@solymarmakadisun.com
